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Full Time Call Center Jobs in Santa Rosa, CA (NOW HIRING)

Lap of Love

Full-Time House Call Veterinarian

Napa, CA · On-site

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : 3-day, 4-day, and 5-day full-time opportunities are available in the ...

Lap of Love

Full-Time House Call Veterinarian

Napa, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : 3-day, 4-day, and 5-day full-time opportunities are available in the ...

Petaluma Health Center

Clinical Support Team Supervisor

Petaluma, CA · On-site

$127K - $176K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Full Time Employee Benefits * 21 Days of Paid Time Off * 10 Observed Holidays * Medical Insurance ... Partners with primary care, nursing, call center staff, and quality teams to promote integrated ...

Petaluma Health Center

Clinical Support Team Supervisor

Petaluma, CA · On-site

$127K - $176K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Full Time Employee Benefits * 21 Days of Paid Time Off * 10 Observed Holidays * Medical Insurance ... Partners with primary care, nursing, call center staff, and quality teams to promote integrated ...

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All JobsCall Center JobsFull Time Call Center JobsFull Time Call Center Jobs in Santa Rosa, CA

Full Time Call Center information

See Santa Rosa, CA salary details

$11

$19

$27

How much do full time call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for full time call center in Santa Rosa, CA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents at companies that serve high-value clients or specialized industries, such as finance or technology, tend to earn higher salaries. Additionally, roles requiring bilingual skills or technical knowledge often offer increased pay. Salaries can also vary based on location, experience, and company size.

What are the most commonly searched types of Call Center jobs in Santa Rosa, CA?

The most popular types of Call Center jobs in Santa Rosa, CA are:

What are popular job titles related to Full Time Call Center jobs in Santa Rosa, CA?

For Full Time Call Center jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Santa Rosa, CA look for?

The top searched job categories for Full Time Call Center jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Full Time Call Center jobs?

Cities near Santa Rosa, CA with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,734 per year, or $19.6 per hour.

Call Center Scheduler, Access, (Novato), Full-Time, Days

MarinHealth

Novato, CA • On-site

$27 - $31.50/hr

Full-time

Re-posted 23 days ago

MarinHealth rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.
Company:
Prima Medical Foundation dba MarinHealth Medical Network
Work Shift:
8 Hour (days) (United States of America)
Scheduled Weekly Hours:
40
Job Description Summary:
The Call Center Scheduler greets patients verbally on the phone and respond to patients in a timely manner. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Job Requirements, Prerequisites and Essential Functions:
Pay Range:
$22.50 - $27.00 - $31.50
Essential Functions and Responsibilities:
  • Proficiency in typing, filing and aptitude to learn office software
  • Good verbal and writing skills and a strong sense of organization
  • Team oriented with a strong belief in customer service
  • Ability to interpret and apply relevant insurance information when scheduling appointments
  • Use EMR/EHR
  • Use scanners, copiers and other office equipment
  • Knowledge of proper telephone etiquette
  • Ability to exercise initiative decision-making and problem solving
  • Ability to manage multiple tasks in a busy clinical environment
  • Ability to prioritize tasks and manage time efficiently
  • Strong organization and verbal communication skills

Qualifications:
Education:
  • High school diploma required; post-secondary education preferred.

Experience:
  • High school diploma required; post-secondary education preferred.
  • Experience with heavy phone volume, scheduling, verifying insurance eligibility, preparing medical records preferred.
  • Previous customer service experience preferred.
  • Electronic medical records experience preferred.
  • Basic computer/keyboard knowledge.
  • One year experience in providing customer service either via phone or in person focused on patient care experience
  • Ability to type 60 wpm

Accommodation:
Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org.
C.A.R.E.S. Standards:
MarinHealth seeks candidates ready to model our C.A.R.E.S. standards-Communication, Accountability, Respect, Excellence, Safety-which foster a healing, trust-based environment for patients and colleagues.
Health & Immunizations:
To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.
Compensation:
The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth's compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.
Equal Employment:
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.

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