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Part Time Call Center Jobs in Santa Rosa, CA (NOW HIRING)

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the San Francisco ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the San Francisco ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Veterinarian Salary Range : Part-time (2-day/week) opportunities available in the San Francisco ...

... Support Center. At Lap of Love, you don't have to choose between a fulfilling career and a full ... Full-Time and Part-time opportunities are also available in this market and offer prorated ...

Concierge~ Part Time Four hour shifts Pay Range: $18.25 - $19.25 per hour (depends on experience ... to every call. * Effectively manage business center and process incoming and outgoing mail.

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Part Time Call Center information

See Santa Rosa, CA salary details

$11

$19

$27

How much do part time call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for part time call center in Santa Rosa, CA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.01 per hour, depending on experience, location, and employer.

What is a part time call center job?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What skills and qualifications are needed to thrive as a part time call center representative?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What are common challenges faced by part time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Which part time call center pay the most?

Part-time call center positions that handle specialized or technical support, such as IT or healthcare customer service, tend to pay higher wages. Additionally, call centers that operate in high-cost living areas or offer performance-based incentives often provide higher pay rates for part-time roles.

What are the most commonly searched types of Call Center jobs in Santa Rosa, CA?

The most popular types of Call Center jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Part Time Call Center jobs?

Cities near Santa Rosa, CA with the most Part Time Call Center job openings:

Infographic showing various Part Time Call Center job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,734 per year, or $19.6 per hour.

CALL CENTER REPRESENTATIVE: PART-TIME

Graton Resort & Casino

Rohnert Park, CA • On-site

$17.75 - $22.25/hr

Part-time

Posted 15 days ago


Graton Resort & Casino rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 164 rated casinos


Job description

Position Summary:
Guest Services Representatives are the first point of contact for our guests and are expected to meet and exceed Graton Resort & Casino guest service standards in a thorough and efficient first contact resolution. Guest Services Representatives are responsible for answering inbound/outbound calls, texts, emails, and web chat, as well as any other communication channels in our effort to redefine hospitality, and in creating an effortless experience.

Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and
promoting our values.
2. Expert communicator that can listen effectively and communicate in a clear, concise, friendly, and professional manner within the Department Standards.
3. Thorough understanding of the Graton Rewards Programs and Benefits, including tier benefits,
exclusive special events, entertainment, and promotions.
4. Inbound/outbound calls and process guest requests within a single call resolution.
5. Apply proper communication etiquette and service standards to satisfy various guest situations and requests.
6. Build positive rapport with all manner of guests over various channels of communication, including but not limited to: phone, text, email, and web chat.
7. Ensure all communications with guests (both internal and external) result in a pleasant experience for the guest.
8. Multi-task between multiple software programs such as Hotel Reservation System, Event Ticketing System, Bravo, Microsoft Office Suite, Parton/IGT, Graton Resort & Casino website, Genesys Telephony, and more.
9. Assist with pool bookings, tax season inquiries, and other seasonal events.
10. Maintain a thorough knowledge of all aspects of Graton Resort & Casino, including but not limited to promotions, entertainment, dining, spa services, and other relevant services and amenities that enhance the Guest experience.
11. Book, cancel or otherwise modify room reservations as per the requests of our guests.
12. Provide general administrative support to Player Development, Rewards Center, Promotions, Events, and other departments.
13. Assist and maintain Poker Game Waitlist.
14. Process return mail by correcting and updating addresses.
15. Other duties and responsibilities as assigned.
Required Qualifications:
1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Ability to multi-task between administrative and technical duties, in conjunction with providing verbal guest service over the phone.
3. Excellent verbal, written, and oral communication skills with Guests, Team Members and Management.
4. Adapt well under pressure in a fast-paced work environment with high-call volume.
5. High degree of accuracy and data integrity.
6. Guest service driven with outgoing, positive, and energetic personality.
7. Strong phone and communication skills.
8. Engage in active listening with our guests to better assist.
9. Proficiency with computers and a basic understanding of Microsoft Office tools (Word, PowerPoint, and Excel).
10. Ability to multitask and operate several computer-based systems simultaneously.
11. Must be able to respond calmly and make rational decisions when handling guest conflicts.
12. Critical thinking and problem-solving skills in creating personalized solutions for guests.
13. Willingness to adapt and learn new material as it becomes available.
14. Must be fluent and literate in English.
15. Ability to handle a flexible work schedule, working weekends and holidays.

Physical Requirements:
1. Manual dexterity to operate job related equipment.
2. Must be able to remain in a stationary position during the duration of shift.

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