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Full Time Call Center Jobs in Rochester, NY (NOW HIRING)

Aspen Dental

Associate Dentist

Webster, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Rochester, NY

$180K - $215K/yr

Job Type: Full-time, Part-time Salary: $180000 - $215000 / Year Location-Specific Offers ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Rochester, NY · On-site

$180K - $215K/yr

Job Type: Full-time, Part-time Salary: $180000 - $215000 / Year Location-Specific Offers: * Signing ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Rochester, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Rochester, NY

$180K - $215K/yr

An income potential that's twice as high as the average private practice* * Full-time, part-time, ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

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Full Time Call Center information

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How much do full time call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents at companies that serve high-value clients or specialized industries, such as finance or technology, tend to earn higher salaries. Additionally, roles requiring bilingual skills or technical knowledge often offer increased pay. Salaries can also vary based on location, experience, and company size.

What are the most commonly searched types of Call Center jobs in Rochester, NY?

The most popular types of Call Center jobs in Rochester, NY are:

What are popular job titles related to Full Time Call Center jobs in Rochester, NY?

For Full Time Call Center jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Rochester, NY look for?

The top searched job categories for Full Time Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Full Time Call Center jobs?

Cities near Rochester, NY with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Associate Dentist

Aspen Dental

Webster, NY

$180K - $215K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers

Job description

At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will help you thrive in your dental career. Let us handle your business and administrative tasks, so you can focus on what you do best: providing exceptional patient care.  

Job Type: Full-time, Part-time

Salary: 

 $180000 - $215000 / Year   

Location-Specific Offers: 

  • Signing Incentive- $15000

At Aspen Dental, we put You 1st. We offer:  

  • An income potential that’s twice as high as the average private practice* 

  • Full-time, part-time, and flexible scheduling to suit your lifestyle and career goals** 

  • Unlimited access to free continuing education (live and online) to keep your skills and knowledge up to date  

  • The opportunity to own your practice through the Practice Ownership Program 

  • A cutting-edge surgical training center to expand your scope of practice 

  • A fun and supportive culture that encourages collaboration and innovation 

  • A generous benefits package that includes paid time off, health, vision, and 401(k) savings plan (including full benefits for part-time roles) 

  • Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more 

*Source: ADA Health Policy Institute 2017 Survey of Dental Practice.  

**May vary by independently owned and operated Aspen Dental location. 

You’ll achieve success by:  

  • Working with a patient-centric team that respects your clinical judgment and leadership 

  • Assuming excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism 

  • Conducting comprehensive full mouth exams and diagnosing dental conditions 

  • Offering treatment planning options and discussing them with patients 

  • Providing high-quality clinical treatments with excellence and efficiency 

  • Keeping abreast of new developments in dentistry through continued education and professional development 

  • Networking with professional groups, dental associations, and dental societies to represent Aspen Dental-branded practices in the greater community 

Qualifications:  

  • Must be a DDS or DMD from an accredited school 

Be part of a revolutionary dental team reshaping the industry's landscape. As an Aspen Dental Dentist, you'll enjoy the freedom and flexibility to own your practice, backed by the support and resources of a nationwide network of experts. Access the latest technology, top-tier training, and immerse yourself in a rewarding and fun culture. Together, we're making dentistry better for everyone.  

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.  

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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