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Full Time Call Center Team Leader Jobs (NOW HIRING)

Team Leader / Contact Center

Parsippany, NJ · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Team Leader will lead a group of call center agents and coach them to provide exceptional customer experiences for our patients. This is a full-time position, working on site Monday - Friday (and ...

Team Leader / Contact Center

Parsippany, NJ · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Team Leader will lead a group of call center agents and coach them to provide exceptional customer experiences for our patients. This is a full-time position, working on site Monday - Friday (and ...

Team Leader / Contact Center

Parsippany, NJ

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Team Leader will lead a group of call center agents and coach them to provide exceptional customer experiences for our patients. This is a full-time position, working on site Monday - Friday (and ...

ESSENTIAL DUTIES AND RESPONSIBILITIES Team Leadership & Support * Provide daily guidance, direction ... All full-time employees are required to complete forty (40) hours per week as scheduled, including ...

CallCenter Team Manager

Muncie, IN · On-site

$20/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Benefits Offered to Full-Time Employees: Medical, HSA, Dental, Vision, Voluntary Life, Company Paid ... Call Center Agents ) to develop leads to sell ACR1.COM Commercial Roofing services ( hereafter ...

Call Center Operator (Days)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Call Center Operator will serve as the first point of contact for government end users seeking ... Support team leads and supervisors by communicating recurring issues, emerging trends, or systemic ...

Showing results 21-40

Full Time Call Center Team Leader information

See salary details

$13

$22

$45

How much do full time call center team leader jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for full time call center team leader in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Full Time Call Center Team Leader vs Customer Service Supervisor?

AspectFull Time Call Center Team LeaderCustomer Service Supervisor
ResponsibilitiesOversees call center operations, manages team performance, ensures quality serviceSupervises customer service staff, handles escalations, improves service processes
Required SkillsLeadership, communication, problem-solving, call center software knowledgeCustomer service skills, leadership, conflict resolution, reporting
Work EnvironmentCall center setting, fast-paced, team-orientedOffice environment, team supervision, client interaction
Common UsageIndustry-wide, call center management rolesCustomer service departments, retail, telecom sectors

Both roles involve supervising customer service teams, requiring leadership and communication skills. The Call Center Team Leader focuses specifically on call center operations and team performance, while the Customer Service Supervisor may oversee broader customer service functions across various channels. The choice depends on the specific work environment and scope of responsibilities.

What cities are hiring for Full Time Call Center Team Leader jobs?

Cities with the most Full Time Call Center Team Leader job openings:

What are the most commonly searched types of Call Center Team Leader jobs?

The most popular types of Call Center Team Leader jobs are:

$15.50 - $19.25/hr

Full-time

Re-posted 12 days ago


Job description

"People Helping People"

It is what we do at Frontier Community Credit Union. We are seeking a service-oriented individual to fill our Full-Time Call Center Representative position at our Ft Leavenworth location as we expand. If you enjoy helping people and are comfortable talking on a phone, we encourage you to apply and become part of the movement!

Our Call Center Representatives provide exceptional service primarily through phone, email, and chat communication to inbound callers and members. This will include receiving and resolving a wide range of financial requests, such as transferring funds from member accounts and maintaining member records; handling inquiries; and researching and resolving escalated cases.

Work Schedule

  • Monday - Friday 8:45 am - 5:15 pm, Alternating Saturday 8:45 am - 12:15 pm

Other Call Center Duties Include:

  • Providing prompt, accurate, professional, and friendly service to all of our members
  • Requires problem-solving when the established procedure does not fully address the inquiry
  • Adhere to compliance policies when resolving client issues
  • Preparing required daily, weekly, and monthly reports
  • Maintaining a dependable record of attendance and timeliness

Knowledge, Skills, and Abilities

  • Being bilingual in Spanish is a plus, and will earn a pay differential once certified
  • Minimum one to two years related experience (call center experience, customer service)
  • High school diploma or GED
  • Intermediate computer skills, including Microsoft Office (Word, Excel, and Outlook), and the ability to learn and navigate multiple technology platforms while interacting with members

Frontier is an Equal Opportunity Employer