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Full Time As400 Support Jobs (NOW HIRING)

Service Desk Support Analyst

Los Angeles, CA · On-site

$22 - $30.25/hr

AS400 experience a plus * Citrix Experience * Writing resolutions and processes and contributing to ... CompTIA, A+, MSCE a plus This is a full time salaried plus benefits position with Highstreet IT ...

Work Environment & Schedule: * Full-time, 40 Hours, 3:00PM - 11:30pm, 5 days / 8 Hours * 0% of ... AS400 (preferred but not required) * Director (preferred but not required) * Certifications ...

Mainframe Lead/Advisor

$50.25 - $64.50/hr

Mainframe Lead/Advisor Remote (EST or CST) Full-time/Permanent Key Technology : COBOL, CICS, JCL ... support the team to meet delivery timelines. Skills and Experience Required: * 10+ years of ...

Work Environment & Schedule: * Full Time, 40 Hours, 6:00am - 3:00pm, Flexible Days * 0% of Travel ... AS400 (preferred but not required) * Director (preferred but not required) * Certifications ...

Work Environment & Schedule: * Full Time, 40 Hours, 6:00am - 3:00pm, Flexible Days * 0% of Travel ... AS400 (preferred but not required) * Director (preferred but not required) * Certifications ...

New

Work Environment & Schedule: * Full Time, 40 Hours, 6:00am - 3:00pm, Flexible Days * 0% of Travel ... AS400 (preferred but not required) * Director (preferred but not required) * Certifications ...

Job Title: RPG Developer Job Type: Full-Time / Contract Job Summary: * We are looking for a ... Support system integrations and data processing tasks Required Skills: * Hands-on experience with ...

EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ... Provide technical support and troubleshooting for AS400 systems. Additional Skills: • Excellent ...

EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ... Provide technical support and troubleshooting for AS400 systems. Additional Skills: • Excellent ...

Java Full Stack Developer

Princeton, MA · On-site

$78K - $120K/yr

EEO/About Us Benefits Along with competitive pay, as a full-time Infosys employee you are also ... Provide technical support and troubleshooting for AS400 systems. Additional Skills: • Excellent ...

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Full Time As400 Support information

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$11

$24

$57

How much do full time as400 support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for full time as400 support in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Full Time As400 Support vs Full Time Mainframe Support?

AspectFull Time As400 SupportFull Time Mainframe Support
CredentialsAS400 certifications, technical skills in IBM iSeriesMainframe certifications, skills in z/OS and COBOL
Work EnvironmentIBM iSeries systems, mid-sized to large enterprisesLarge data centers, banking, finance, and government sectors
Industry UsageFinancial services, manufacturing, retailBanking, insurance, government agencies
Job FocusApplication support, system maintenance, troubleshootingSystem operation, batch processing, infrastructure management

Full Time As400 Support roles focus on maintaining and troubleshooting IBM iSeries systems, often in industries like retail and manufacturing. Full Time Mainframe Support involves managing large-scale mainframe systems used in banking and government sectors. While both require technical skills in legacy systems, they differ in environment and specific certifications.

More about Full Time As400 Support jobs
What are the most commonly searched types of As400 Support jobs? The most popular types of As400 Support jobs are:
What job categories do people searching Full Time As400 Support jobs look for? The top searched job categories for Full Time As400 Support jobs are:
Infographic showing various Full Time As400 Support job openings in the United States as of July 2026, with employment types broken down into 33% Locum Tenens, 55% Full Time, 5% Part Time, 1% Contract, 1% Nights, and 5% Summer. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

Service Desk Support Analyst

Highstreet IT

Los Angeles, CA • On-site

$22 - $30.25/hr

Full-time

Re-posted 24 days ago


Job description

The Service Desk Analyst is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Setting customer expectations and providing useful status updates is necessary as part of the job to achieve superior customer satisfaction.
This position requires the SD Analyst to utilize a vast array of experience and skills, systems and tools, in support of customers' IT organizations and end-users. The primary function of this position is to provide technical support for hardware, software, network, and telephony related issues, achieving first call resolution whenever possible through use of the knowledge-base and collaboration with tier-2 resolvers. Since the SD Analyst is primarily focused on providing phone support to the customer, outstanding communications skills is essential.
Responsibilities
Responsibilities include:
  • Receive and log customer Incidents and Service Requests received by phone, email or self service
  • Accurately classify, prioritize, and record Incident & Request details into the ticketing system
  • Providing first contact resolution when possible
  • Assist with dispatch functions and routing of tickets to field techs
  • Routing of tickets to tier-2 resolvers when necessary
  • Tracking and communications with the customer throughout ticket lifecycle
  • Ticket closing upon customer consent

Qualifications
Skill Requirements:
  • Maintains cooperative working relationships with staff members; a good team player
  • Customer focused with an understanding of business impacts
  • Detail oriented and organized
  • Outstanding oral communication skills (English language)
  • Ability to take and provide direction
  • Good troubleshooting and customer service skills
  • Familiar with IT Service Management concepts, practices, and procedures

Technical Requirements
  • Use of remote support tools for diagnosis and resolution
  • Break/fix for Mac OS, Win 7/Win 8/Win10
  • Break/fix for PC, laptop, Mac, iPad, iPhone, Blackberry, android, printers
  • Break/fix for desktop and mobile device applications:
    • MS Office Software
    • O365 experience
    • Adobe CS Suite
    • VMware
    • Web browsers IE /Mozilla/Safari/Chrome
  • Password reset and AD unlocks
  • Layer 1 newtorking troubleshooting skills
  • AS400 experience a plus
  • Citrix Experience
  • Writing resolutions and processes and contributing to internal knowledge-base
  • Continual Service Improvement for Service Desk function
  • Other tasks assigned by management.
  • Knowledge of the ITIL framework and lifecycle

Experience:
  • 4+ years Service Desk experience
  • Strong customer service skills
  • Technical Certifications: CompTIA, A+, MSCE a plus

This is a full time salaried plus benefits position with Highstreet IT, onsite at our offices in Islandia, NY. The hours are
M-Th 6PM-4AM.
Skills & Requirements Qualifications