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Full Time Amazon Problem Solver Jobs in Boston, MA

Sr Electrical Engineer, Amazon Robotics

Reading, MA · On-site

$113K - $147K/yr

The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and ... Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work ...

Senior Electrical Engineer, Amazon Robotics

Reading, MA · On-site

$113K - $147K/yr

Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work ... The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and ...

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Full Time Amazon Problem Solver information

See Boston, MA salary details

$11.9K

$69.5K

How much do full time amazon problem solver jobs pay per year?

As of Jun 9, 2026, the average yearly pay for full time amazon problem solver in Boston, MA is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What are some common challenges Full Time Amazon Problem Solvers face and how can they effectively manage them?

Full Time Amazon Problem Solvers often encounter challenges such as rapidly resolving operational issues, balancing multiple tasks during peak periods, and communicating efficiently with associates and management. To manage these, strong organizational skills and adaptability are essential, as is staying calm under pressure. Effective Problem Solvers proactively prioritize tasks, maintain clear documentation, and foster positive teamwork to ensure smooth workflow and minimize disruptions in the fulfillment process.

What does a Full Time Amazon Problem Solver do?

A Full Time Amazon Problem Solver is responsible for identifying and resolving issues on the warehouse floor to ensure smooth operations. Their tasks include troubleshooting workflow problems, providing support to associates, and helping maintain high productivity and safety standards. They often collaborate with managers and other teams to address bottlenecks, process defects, and inventory discrepancies. This role is critical in maintaining efficiency and meeting performance goals in Amazon fulfillment centers.

What is the difference between Full Time Amazon Problem Solver vs Full Time Amazon Customer Service Associate?

AspectFull Time Amazon Problem SolverFull Time Amazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; focus on troubleshooting and resolving issuesCall centers or online chat; assisting customers with inquiries
Employer & Industry UsageAmazon logistics, tech support, and operationsAmazon retail and customer support
Common Search & ComparisonProblem-solving, troubleshooting, technical supportCustomer service, support, inquiries

In summary, Full Time Amazon Problem Solvers focus on resolving technical and operational issues within Amazon, requiring strong problem-solving skills. In contrast, Full Time Amazon Customer Service Associates primarily handle customer inquiries and support, emphasizing communication skills. Both roles are essential in Amazon's service ecosystem but differ in daily tasks and skill requirements.

Is Amazon paying 35$ an hour?

The Full Time Amazon Problem Solver role's pay rate varies by location and experience, but reports suggest that some positions may offer around $15 to $20 per hour. There are no widely confirmed reports of Amazon paying $35 an hour for this role. Compensation details are typically provided during the application process or in official job postings.

What are the key skills and qualifications needed to thrive as a Full Time Amazon Problem Solver, and why are they important?

To thrive as a Full Time Amazon Problem Solver, you need strong analytical abilities, attention to detail, and experience in warehouse operations, often supported by a high school diploma or equivalent. Familiarity with Amazon’s warehouse management systems, handheld scanners, and safety protocols is typically required. Effective communication, teamwork, and adaptability are standout soft skills for resolving issues quickly and collaborating with diverse teams. These skills and qualities are crucial for maintaining operational efficiency, ensuring order accuracy, and supporting a safe and productive work environment.
What are popular job titles related to Full Time Amazon Problem Solver jobs in Boston, MA? For Full Time Amazon Problem Solver jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Full Time Amazon Problem Solver jobs in Boston, MA look for? The top searched job categories for Full Time Amazon Problem Solver jobs in Boston, MA are:
What cities near Boston, MA are hiring for Full Time Amazon Problem Solver jobs? Cities near Boston, MA with the most Full Time Amazon Problem Solver job openings:
Infographic showing various Full Time Amazon Problem Solver job openings in Boston, MA as of June 2026, with employment types broken down into 39% Full Time, 47% Part Time, 3% Temporary, and 11% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $69,237 per year, or $33.3 per hour.
Business Intelligence Engineer, Amazon Robotics

Business Intelligence Engineer, Amazon Robotics

Amazon

Westborough, MA

$52.50 - $68.25/hr

Full-time

Posted 13 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,828 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

We are looking for an experienced and enthusiastic Business Intelligence Engineer to join the BI Engineering, Analytics, & Data Science (BAND) team supporting Robotic Storage Tech (RST) programs within Amazon Robotics. In this role, you will serve as the BI owner for RST's portfolio of robotic solutions - designing, developing, and maintaining dashboards, reports, and other analytics artifacts that enable data-driven decisions across the program lifecycle. You will also establish the standards and operating procedures that ensure our BI solutions remain scalable, reliable, and maintainable as RST's technology portfolio grows.

Beyond dashboards, you bring a strong foundation in statistics - including hypothesis testing, design of experiments, and exploratory data analysis - to support engineering and program teams in evaluating robotic system performance. You are a collaborative problem-solver who thinks holistically about how systems work together and uses data to identify improvements to architecture, design, and operational readiness.
Key job responsibilities
BI Ownership for RST: Design, build, and maintain dashboards and reporting solutions that serve all RST robotic solutions through their Alpha, Beta, and General Availability phases.
Governance & Maintainability: Develop and document Standard Operating Procedures (SOPs) for dashboard lifecycle management - including version control practices, data validation standards, refresh monitoring, stakeholder access management, and deprecation workflows - to ensure long-term health and scalability of the team's BI portfolio.
Data Source Development: Identify and onboard new data sources, define metrics, and build data pipelines that feed BI solutions and enable cross-program comparisons.
Stakeholder Partnership: Collaborate with Data Scientists, Data Engineers, Program Managers, and engineering teams to translate ambiguous business questions into structured analyses and automated reporting.
Statistical Analysis: Execute foundational statistical methods including hypothesis testing, confidence intervals, design of experiments (DOE), and regression analysis to support engineering evaluations and program decisions.
Whitepaper & Insights Delivery: Author recommendation-focused whitepapers and deep-dive analyses that inform technology development decisions and shape RST's roadmap.
A day in the life
You will own major components of the BAND team's analytics infrastructure for RST, including contributing to data architecture decisions and delivering reports that drive the development and deployment of new robotic storage systems. On any given day, you might be building a new operational dashboard for a robotic solution entering Beta, writing an SOP that defines how the team documents data lineage and refresh schedules, or running a designed experiment to evaluate a system configuration change

You will maintain a deep understanding of data lineage across your BI solutions - from the technical systems generating the data, through metric aggregation processes, to how insights are consumed and acted upon by stakeholders. You will create and optimize scripts (Python, R, Shell) to streamline BI processes and select appropriate analytics and visualization tools to meet diverse business needs. Your work will directly influence technology development decisions across RST's portfolio and shape the future of Amazon's robotic storage technology landscape.
About the team
Robotic Storage Tech (RST) invents, designs, and develops transformational storage solutions used in the Amazon Logistic Network

We will realize the next generation of automated containerized systems, and optimize our existing install base. We are a team of talented engineers, product evangelists, and creators focused on technologies that make inventory pick, stow, and count safer and more efficient for Amazon. We deliver value with our elite robotic technologies because we listen and respond to our many customers, develop robust and reliable solutions, and invest in both our people and our products.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US