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Full Time Amazon Problem Solver Jobs in Boston, MA

Senior Electrical Engineer, Amazon Robotics

Reading, MA · On-site

$113K - $147K/yr

Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work ... The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and ...

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Full Time Amazon Problem Solver information

See Boston, MA salary details

$11.9K

$69.5K

How much do full time amazon problem solver jobs pay per year?

As of Jul 6, 2026, the average yearly pay for full time amazon problem solver in Boston, MA is $69,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What are some common challenges Full Time Amazon Problem Solvers face and how can they effectively manage them?

Full Time Amazon Problem Solvers often encounter challenges such as rapidly resolving operational issues, balancing multiple tasks during peak periods, and communicating efficiently with associates and management. To manage these, strong organizational skills and adaptability are essential, as is staying calm under pressure. Effective Problem Solvers proactively prioritize tasks, maintain clear documentation, and foster positive teamwork to ensure smooth workflow and minimize disruptions in the fulfillment process.

Does Amazon have full-time positions?

Yes, Amazon offers full-time positions across various roles, including problem-solving and customer service jobs. These positions typically require working in a fast-paced environment and may involve skills such as problem-solving, communication, and familiarity with Amazon's tools and systems.

Will Amazon pay you $28 an hour to work from home?

Full Time Amazon Problem Solver roles typically pay around $15 to $20 per hour, depending on experience and location. While some remote customer service or problem-solving positions may offer higher pay, $28 an hour is above the standard rate for most such roles and may require specialized skills or additional responsibilities.

What does a Full Time Amazon Problem Solver do?

A Full Time Amazon Problem Solver is responsible for identifying and resolving issues on the warehouse floor to ensure smooth operations. Their tasks include troubleshooting workflow problems, providing support to associates, and helping maintain high productivity and safety standards. They often collaborate with managers and other teams to address bottlenecks, process defects, and inventory discrepancies. This role is critical in maintaining efficiency and meeting performance goals in Amazon fulfillment centers.

What is the difference between Full Time Amazon Problem Solver vs Full Time Amazon Customer Service Associate?

AspectFull Time Amazon Problem SolverFull Time Amazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; problem-solving skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; focus on troubleshooting and resolving issuesCall centers or online chat; assisting customers with inquiries
Employer & Industry UsageAmazon logistics, tech support, and operationsAmazon retail and customer support
Common Search & ComparisonProblem-solving, troubleshooting, technical supportCustomer service, support, inquiries

In summary, Full Time Amazon Problem Solvers focus on resolving technical and operational issues within Amazon, requiring strong problem-solving skills. In contrast, Full Time Amazon Customer Service Associates primarily handle customer inquiries and support, emphasizing communication skills. Both roles are essential in Amazon's service ecosystem but differ in daily tasks and skill requirements.

How much do problem solvers get paid at Amazon?

Full Time Amazon Problem Solvers typically earn an hourly wage ranging from $15 to $20, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with roles often requiring problem-solving skills and familiarity with Amazon's systems.

What are the key skills and qualifications needed to thrive as a Full Time Amazon Problem Solver, and why are they important?

To thrive as a Full Time Amazon Problem Solver, you need strong analytical abilities, attention to detail, and experience in warehouse operations, often supported by a high school diploma or equivalent. Familiarity with Amazon’s warehouse management systems, handheld scanners, and safety protocols is typically required. Effective communication, teamwork, and adaptability are standout soft skills for resolving issues quickly and collaborating with diverse teams. These skills and qualities are crucial for maintaining operational efficiency, ensuring order accuracy, and supporting a safe and productive work environment.

What is the salary of problem solver in Amazon?

The salary for an Amazon problem solver varies depending on experience and location but typically ranges from $40,000 to $70,000 annually. The role may include performance-based bonuses and benefits such as health insurance and paid time off.
What are popular job titles related to Full Time Amazon Problem Solver jobs in Boston, MA? For Full Time Amazon Problem Solver jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Full Time Amazon Problem Solver jobs in Boston, MA look for? The top searched job categories for Full Time Amazon Problem Solver jobs in Boston, MA are:
What cities near Boston, MA are hiring for Full Time Amazon Problem Solver jobs? Cities near Boston, MA with the most Full Time Amazon Problem Solver job openings:
Business Intelligence Engineer, Amazon Robotics

Business Intelligence Engineer, Amazon Robotics

Amazon

Westborough, MA • On-site

$52.50 - $68.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,929 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

We are looking for an experienced and enthusiastic Business Intelligence Engineer to join the BI Engineering, Analytics, & Data Science (BAND) team supporting Robotic Storage Tech (RST) programs within Amazon Robotics. In this role, you will bring a strong foundation in statistics to support the introduction of new containerized and workcell robotic products - from early concept through deployment. You will partner closely with cross-functional stakeholders to translate ambiguous questions about new product performance into structured analyses, and author recommendation-focused deliverables that inform program decisions and shape how new robotic systems progress through RST's development lifecycle.

You will design, develop, and maintain dashboards, reports, and other analytics artifacts purpose-built for new product introduction - tracking system maturity, surfacing readiness gaps, and enabling data-driven milestone decisions. You are a collaborative problem-solver who thinks holistically about how new systems evolve from prototype to production and uses data to accelerate that journey.
Key job responsibilities
Statistical Analysis for New Products: Execute foundational statistical methods including hypothesis testing, confidence intervals, design of experiments, and regression analysis to evaluate new containerized and workcell system performance against readiness criteria at each development phase.
Stakeholder Partnership: Collaborate with Data Scientists, Data Engineers, Program Managers, and engineering teams to translate ambiguous new product questions into structured analyses that support milestone decisions


Data Source Development: Identify and onboard data sources from new containerized and workcell systems as they come online, define NPI-relevant metrics, and build data pipelines that enable performance tracking.
Whitepaper & Insights Delivery: Author recommendation-focused whitepapers and deep-dive analyses that inform new product development decisions - including system configuration trade-offs, readiness assessments, and deployment strategy recommendations.
BI Ownership: Design, build, and maintain dashboards and reporting solutions that track new containerized and workcell products through their Alpha, Beta, and General Availability phases, providing visibility into system maturation and operational readiness.


A day in the life
On any given day, you might be helping run a designed experiment to evaluate a configuration change on a new workcell system, building a readiness dashboard for a containerized product approaching its Beta milestone, or authoring a whitepaper that supports a recommendation whether a new system is ready to advance to the next development phase. You will own major components of the BAND team's NPI analytics infrastructure for RST, including contributing to data architecture decisions and delivering reports that track new products from through General Availability.
You will maintain a deep understanding of data lineage across your BI solutions - from the telemetry and event streams generated by new containerized and workcell systems, through metric aggregation processes, to how insights are consumed at milestone reviews and program readiness gates.

You will create and optimize scripts (SQL, Python, R, Shell) to streamline BI processes and select appropriate analytics and visualization tools to meet diverse new product evaluation needs.
Your work will directly influence how new containerized and workcell products move through RST's development pipeline and shape the future of Amazon's robotic storage technology landscape.
About the team
Robotic Storage Tech (RST) invents, designs, and develops transformational storage solutions used in the Amazon Logistic Network.

We will realize the next generation of automated containerized systems, and optimize our existing install base. We are a team of talented engineers, product evangelists, and creators focused on technologies that make inventory pick, stow, and count safer and more efficient for Amazon. We deliver value with our elite robotic technologies because we listen and respond to our many customers, develop robust and reliable solutions, and invest in both our people and our products.


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Benefits

Hours and flexibility

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US