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Fulfillment Operations Jobs (NOW HIRING)

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Fulfillment Operations Team Leader

Palatine, IL

$23.75 - $40.40/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

Target

Fulfillment Operations Team Leader

Seattle, WA

$27 - $45.90/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

Target

Fulfillment Operations Team Leader

Lombard, IL

$23.75 - $40.40/hr

The role of a Fulfillment Operations Team Leader can provide you with theskills and experience of: * Guest service fundamentals and experience building a guest-firstculture on your team * Retail ...

SCC Saddle Creek Corporation

NY · On-site

Fulfillment Operations Location: Walton, KY Overview The Sr. Manager, Fulfillment Operations is responsible for building a team of high performing leaders in a fast-paced fulfillment environment.

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Fulfillment Operations information

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$26

$53

How much do fulfillment operations jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for fulfillment operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are fulfillment operations?

Fulfillment operations refer to the processes involved in receiving, processing, and delivering customer orders in a timely and efficient manner. This includes inventory management, order picking and packing, shipping, and handling returns. Fulfillment operations are a critical part of supply chain management, ensuring that products reach customers accurately and on time. These operations can be managed in-house by a company or outsourced to third-party logistics providers.

What are the key skills and qualifications needed to thrive in fulfillment operations?

To thrive in Fulfillment Operations, you need strong organizational skills, attention to detail, and a background in supply chain or logistics management, often supported by a relevant degree or experience. Familiarity with warehouse management systems (WMS), inventory tracking software, and sometimes certifications like Six Sigma are typically required. Effective communication, problem-solving abilities, and teamwork are essential soft skills for managing workflow and resolving issues quickly. These skills ensure timely, accurate order fulfillment, which is critical for customer satisfaction and operational efficiency.

What are some common challenges faced in a fulfillment operations role, and how can they be managed effectively?

Professionals in Fulfillment Operations often encounter challenges such as managing high order volumes during peak seasons, ensuring inventory accuracy, and maintaining timely shipments. Effective management relies on strong organizational skills, the ability to adapt quickly to changing priorities, and close collaboration with warehouse, logistics, and customer service teams. Leveraging technology, such as warehouse management systems (WMS), and maintaining clear communication channels across departments can help mitigate these challenges and streamline operations.

What is the difference between Fulfillment Operations vs Warehouse Associate?

AspectFulfillment OperationsWarehouse Associate
ResponsibilitiesOversees order processing, inventory management, and shipping logisticsPerforms physical tasks like picking, packing, and stocking
Skills & CertificationsInventory management, logistics knowledge, basic computer skillsPhysical stamina, attention to detail, forklift certification (sometimes)
Work EnvironmentOffice and warehouse settings, often with team coordinationPrimarily warehouse floor, manual labor
Industry UsageUsed in e-commerce, retail, and logistics companiesCommon in warehousing and distribution centers

Fulfillment Operations roles focus on managing the entire order fulfillment process, including logistics and inventory control, often requiring coordination and planning skills. Warehouse Associates handle the physical aspects of order picking and packing. While both roles are essential in supply chain operations, Fulfillment Operations positions typically involve more oversight and technical skills, whereas Warehouse Associates focus on manual tasks.

What is the role of a fulfillment operations?

Fulfillment operations involve managing the process of receiving, processing, packing, and shipping customer orders. The role includes coordinating inventory, ensuring timely delivery, and maintaining accuracy using tools like warehouse management systems. It requires organizational skills and attention to detail to optimize supply chain efficiency.
More about Fulfillment Operations jobs

What are the most commonly searched types of Fulfillment Operations jobs?

The most popular types of Fulfillment Operations jobs are:

What are popular job titles for Fulfillment Operations?

Popular job titles for Fulfillment Operations:

Fulfillment Operations jobs near you
Infographic showing various Fulfillment Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

3PL Fulfillment Operations Manager - Dallas, TX

Dallas, TX • On-site

Quince
See more jobs at Quinceexternal

$121K - $143K/yr

Full-time

Re-posted 14 days ago

Job description

THE ROLE

3PL Fulfillment Operations Manager - Dallas, TX

We are seeking a 3PL Fulfillment Operations Manager in Dallas, TX to join our growing team. This role will own end-to-end warehouse and fulfillment performance across our third-party logistics (3PL) network, ensuring operational excellence from inbound receiving through outbound delivery. In this role, you will drive improvements in speed, accuracy, and cost efficiency while building scalable processes and strong partnerships across carriers, vendors, and internal teams.

Responsibilities

  • Oversee daily warehouse and fulfillment operations with domestic 3PL partners, ensuring timely and accurate order processing across all channels
  • Monitor, analyze, and enforce SLAs and KPIs, including order accuracy, on-time shipping, and delivery performance
  • Optimize outbound fulfillment operations, including picking, packing, carrier selection, shipping speed, and cost efficiency
  • Coordinate inbound logistics by partnering with suppliers, carriers, and 3PLs to ensure smooth receiving, timely putaway, and inventory accuracy
  • Collaborate with internal inventory teams to manage stock levels, reduce stockouts, and ensure accurate inventory transfers across facilities
  • Identify and resolve operational issues such as delayed shipments, mispicks, and damaged goods; escalate to partners when needed
  • Drive continuous improvement initiatives to enhance fulfillment speed, reduce costs, and improve customer experience
  • Partner with IT and operations teams to optimize WMS, OMS, and ERP systems, including integrations and automation efforts
  • Manage relationships with carriers and vendors, including rate negotiation and performance management
  • Develop reporting and analytics to track fulfillment performance, operational efficiency, and cost trends; provide actionable insights
  • Collaborate cross-functionally with customer service, supply chain, planning, and engineering teams to proactively solve fulfillment challenges

Qualifications

Required:

  • 7-10 years of experience managing 3PL providers in a high-volume ecommerce or retail environment
  • Strong expertise in warehouse and fulfillment operations, including inbound, outbound, and inventory control
  • Deep knowledge of SLAs, KPIs, and fulfillment performance metrics (e.g., shipping accuracy, on-time delivery)
  • Hands-on experience with WMS, OMS, and ERP systems
  • Strong analytical and reporting skills (Excel, SQL, or BI tools)
  • Proven problem-solving ability in resolving operational issues (e.g., delays, mispicks, inventory discrepancies)
  • Excellent communication and relationship management skills with cross-functional teams and external partners

Preferred: 

  • Experience leading system integrations or automation initiatives
  • Background in direct-to-consumer, retail, or high-growth ecommerce environments
  • Experience negotiating carrier rates and managing vendor performance
  • Familiarity with scaling operations in fast-paced, high-growth environments

Pay Range: $121,000 - $143,000

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