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Fulfillment Operations Jobs (NOW HIRING)

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Fulfillment Operations information

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$53

How much do fulfillment operations jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for fulfillment operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Fulfillment Operations, and why are they important?

To thrive in Fulfillment Operations, you need strong organizational skills, attention to detail, and a background in supply chain or logistics management, often supported by a relevant degree or experience. Familiarity with warehouse management systems (WMS), inventory tracking software, and sometimes certifications like Six Sigma are typically required. Effective communication, problem-solving abilities, and teamwork are essential soft skills for managing workflow and resolving issues quickly. These skills ensure timely, accurate order fulfillment, which is critical for customer satisfaction and operational efficiency.

What are some common challenges faced in a Fulfillment Operations role, and how can they be managed effectively?

Professionals in Fulfillment Operations often encounter challenges such as managing high order volumes during peak seasons, ensuring inventory accuracy, and maintaining timely shipments. Effective management relies on strong organizational skills, the ability to adapt quickly to changing priorities, and close collaboration with warehouse, logistics, and customer service teams. Leveraging technology, such as warehouse management systems (WMS), and maintaining clear communication channels across departments can help mitigate these challenges and streamline operations.

What are fulfillment operations?

Fulfillment operations refer to the processes involved in receiving, processing, and delivering customer orders in a timely and efficient manner. This includes inventory management, order picking and packing, shipping, and handling returns. Fulfillment operations are a critical part of supply chain management, ensuring that products reach customers accurately and on time. These operations can be managed in-house by a company or outsourced to third-party logistics providers.

What is the difference between Fulfillment Operations vs Warehouse Associate?

AspectFulfillment OperationsWarehouse Associate
ResponsibilitiesOversees order processing, inventory management, and shipping logisticsPerforms physical tasks like picking, packing, and stocking
Skills & CertificationsInventory management, logistics knowledge, basic computer skillsPhysical stamina, attention to detail, forklift certification (sometimes)
Work EnvironmentOffice and warehouse settings, often with team coordinationPrimarily warehouse floor, manual labor
Industry UsageUsed in e-commerce, retail, and logistics companiesCommon in warehousing and distribution centers

Fulfillment Operations roles focus on managing the entire order fulfillment process, including logistics and inventory control, often requiring coordination and planning skills. Warehouse Associates handle the physical aspects of order picking and packing. While both roles are essential in supply chain operations, Fulfillment Operations positions typically involve more oversight and technical skills, whereas Warehouse Associates focus on manual tasks.

More about Fulfillment Operations jobs
What are the most commonly searched types of Fulfillment Operations jobs? The most popular types of Fulfillment Operations jobs are:
What job categories do people searching Fulfillment Operations jobs look for? The top searched job categories for Fulfillment Operations jobs are:
Fulfillment Operations Supervisor

Fulfillment Operations Supervisor

Cart.com

Columbus, OH

Full-time

Posted 17 days ago


Cart.com rating

4.3

Company rating: 4.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

181st of 185 rated software companies


Job description

Job Description:

Who We Are:

We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.

We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts:

  • 6,000+ customers worldwide

  • 1,600+ employees globally

  • 14 warehouses nationwide, totaling over 8 million square feet of space

  • Our software lists $10+ trillion in product value across channels

  • Our digital and physical operations support $8+ billion in Gross Merchandise Value

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

  • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

  • Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.

  • Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

  • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

  • Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

  • Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Onsite:
This position is open to applicants or individuals who are located in or aroundColumbus,OH and able to work 1st shift scheduled with flexibility for longer hours based off of business and peak needs.

The Role:

The Fulfillment Center Supervisor will be a key leader at our Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to, work in a fast-paced environment, motivate a performance driven team, and be customer service driven, is a must.

What You'll Do:

  • Supervise and direct a team of associates per shift.

  • Monitor KPIs such as UPH, accuracy, and safety compliance.

  • Assign labor based on workload and priorities across functional areas.

  • Train and coach associates on SOPs, WMS usage, and quality expectations.

  • Escalate operational or client issues to the Manager/Site Director.

  • Promote a safe, collaborative, and positive work culture.

  • Ensure associates adhere to attendance, policy, and performance standards.

Who You are:

  • A leader with the ability to influence

  • A high level communicator both orally and written

  • Able to multi-task and adapt to a changing environment

  • A Problem Solver

  • Team oriented with strong interpersonal skills

What You've Done:

  • 3+ yrs warehouse operations experience within 1 of the following....replenishment, receiving, outbound, inventory, special projects & returns

  • 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.

  • Systems experience with WMS, OMS, Excel, and other Office applications.

  • High School diploma or GED.

Top candidates will also have:

  • You have successfully utilized data to support decisions and drive success in your responsible areas

  • Prior 3PL operations experience.

  • Prior B2B wholesale experience

Physical Work Environment:

  • Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).

  • Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)

  • Able to maintain attention and concentration for extended periods of time

  • Able to work overtime including extended schedules during peak seasons.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.