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Frontline Services Jobs (NOW HIRING)

Clarvida

Frontline Supervisor

Lavelle, PA

$18.56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida - Pennsylvania

Frontline Supervisor

Tremont, PA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Jackson College

Chef/ Assistant Frontline Coordinator

Jackson, MI · On-site

$21.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Auxiliary Services Opening Date: 07/30/2026 Closing Date: 8/13/2026 11:59 PM Eastern Description ... Collaborate with the Executive Director of Auxiliary Service and Frontline Coordinator in ...

Arch

Data Scientist

San Francisco, CA · On-site

The US $800 billion frontline-services sector underpins the nation, yet many of these critical businesses still rely on spreadsheets, outdated software, and paper forms. We're driving energy ...

Clarvida

Frontline Supervisor

Auburn, PA

$18.56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida - Pennsylvania

Frontline Supervisor

Ashland, PA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Latah Credit Union

MSR Supervisor

Moscow, ID · On-site

Non-Exempt POSITION SUMMARY Manages the branch member service activities of the credit union including overseeing and directing all aspects of frontline services in multiple branches to ensure ...

Clarvida - Pennsylvania

Frontline Supervisor

Lavelle, PA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida - Pennsylvania

Frontline Supervisor

Lavelle, PA

$18.56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida - Pennsylvania

Frontline Supervisor

Schuylkill Haven, PA · On-site

$18.56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida - Pennsylvania

Frontline Supervisor

Pottsville, PA

$18.56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Bonduelle Americas

Frontline Coordinator

Jackson, GA · On-site

$23.50 - $28/hr

The Frontline Coordinator assists the Team Lead over SALAD PRODUCTION with ensuring accuracy and timeliness of all job functions. What you will Do: · Monitoring work of all associates according to ...

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All JobsFrontline Services Jobs

Frontline Services information

See salary details

$8

$28

$58

How much do frontline services jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for frontline services in the United States is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $38.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by frontline services professionals, and how can they be managed effectively?

Frontline Services professionals often encounter high-pressure situations, such as managing large volumes of customer inquiries or addressing concerns in real time. Balancing customer satisfaction with organizational policies can be challenging, especially when handling difficult or dissatisfied clients. Effective communication skills, maintaining composure under stress, and having supportive team structures in place are crucial for success. Many organizations provide training and regular team debriefings to help staff manage stress and continuously improve service delivery.

What is the difference between Frontline Services vs Customer Service Representative?

AspectFrontline ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentPublic-facing, fast-paced, service-orientedCall centers, retail, or office settings
Employer & Industry UsageGovernment agencies, healthcare, utilities, public servicesRetail, telecommunications, banking, hospitality
Common Search & ComparisonFrontline Services vs Customer Service Representative

Frontline Services typically refer to roles involving direct interaction with the public in various sectors like healthcare, government, or utilities. Customer Service Representatives mainly work in retail, telecom, or banking sectors, focusing on customer support via phone or in-person. While both roles require strong communication skills and customer interaction, Frontline Services often involve broader responsibilities in public service environments, whereas Customer Service Representatives focus on product or service-specific support.

What are the key skills and qualifications needed to thrive in frontline services?

To thrive in Frontline Services, you need strong customer service skills, problem-solving ability, and usually a high school diploma or relevant experience. Familiarity with point-of-sale (POS) systems, ticketing software, or customer relationship management (CRM) tools is often required. Outstanding communication, patience, and resilience help you manage diverse customer needs and challenging situations. These skills ensure high-quality customer experiences and efficient service delivery in fast-paced environments.

What are frontline services?

Frontline services refer to roles and jobs where employees interact directly with customers, clients, or the public. These positions are typically the first point of contact in sectors such as healthcare, retail, hospitality, public safety, and customer service. Employees in frontline services play a crucial role in representing their organization, addressing immediate needs, and ensuring a positive experience. Their work often involves problem-solving, communication skills, and quick decision-making. Examples include nurses, retail associates, call center agents, and police officers.
More about Frontline Services jobs

What cities are hiring for Frontline Services jobs?

Cities with the most Frontline Services job openings:

What states have the most Frontline Services jobs?

States with the most job openings for Frontline Services jobs include:

What job categories do people searching Frontline Services jobs look for?

The top searched job categories for Frontline Services jobs are:

Frontline Services jobs near you
Infographic showing various Frontline Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,862 per year, or $28.3 per hour.

Member Services Representative I- Frontline

Golden Valley Electric

Fairbanks, AK • On-site

$26.63/hr

Other

Medical, Life, Retirement, PTO

Posted 27 days ago

Job description

Join Golden Valley Electric Association as a Member Services Representative I – Frontline in Fairbanks, Alaska, and serve as a primary point of contact for GVEA members. In this role, you will help members establish and manage accounts, process payments, understand usage and billing, and navigate service-related questions with professionalism and care.

This is an excellent opportunity for a customer service professional who enjoys helping others, solving problems, and working in a fast-paced environment. You will assist members during routine and high-stress situations, including outages and disconnects, while providing accurate information and dependable service. With a competitive starting wage of $26.63 per hour, DOE, Grade 6, this position offers the opportunity to build a meaningful career with a mission-driven organization serving Interior Alaska.

You will have access to excellent benefits, including a defined pension, 401(k) match, Health Insurance, Life Insurance, Short- and Long-Term Disability, Annual Leave, Wellness Program (including fitness reimbursements), and Tuition Reimbursements. Join a team where your work helps strengthen trust, support our members, and contribute to the communities we serve.

A little about us

GVEA is an electric cooperative that owns and maintains 3,491 miles of transmission and distribution lines, 35 substations, and 9 generating facilities. Our system is interconnected with Fort Wainwright, Eielson AFB, Fort Greely, Clear Space Force Station, the University of Alaska-Fairbanks, and all electric utilities in the Alaska Railbelt, which extends from Homer to Fairbanks. Powering the Interior of Alaska, GVEA contributes to the economic, environmental, and social viability of our communities.

YOUR ROLE AS A MEMBER SERVICES REPRESENTATIVE I – FRONTLINE

As a Member Services Representative I – Frontline at Golden Valley Electric Association, you will serve as a primary point of contact for members, providing support with account setup, payments, billing questions, service requests, and general cooperative information. You will help create and maintain member accounts, process connect and disconnect orders, assist with electronic billing and payment systems, and ensure account information is accurate and confidential.

You will also support members during high-stress situations, including outages and disconnects for nonpayment, by explaining available options and helping resolve concerns in accordance with GVEA policies and procedures. This role requires professionalism, sound judgment, and the ability to manage multiple requests while delivering a high level of customer service.

WHAT YOU NEED TO BE SUCCESSFUL

To succeed in this role, candidates should have a strong customer service background, good communication skills, and the ability to remain professional under pressure. A high school diploma or equivalent is required, and an associate degree in a related field is preferred.

The ideal candidate will be dependable, detail-oriented, and comfortable handling payments, balancing cash, using office systems, and assisting members both in person and by phone. Strong teamwork, problem-solving ability, and adaptability to new technology are also important.

Knowledge and skills required for the position are:
  • High school diploma or equivalent.
  • Valid Driver’s License.
  • Two years’ experience working in a direct customer service related capacity in a service industry.
  • At least one year of cash handling experience.
READY TO JOIN OUR TEAM?

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Please fill out our online, mobile-friendly application. We're looking for talented individuals like you to join our team and help us achieve our goals.

GVEA conducts pre-employment, post-offer drug/alcohol screening and background checks. Background checks will be conducted on all final candidates as deemed necessary. All offers of employment at Golden Valley Electric Association are contingent upon clear results of a drug/alcohol screening.

Apply