ZipRecruiter

Log In

1

Frontline Services Jobs (NOW HIRING)

Albright College

Library Assistant

Reading, PA · On-site

Reporting to the Library Director, the library assistant will manage and enhance the library's core frontline services. Responsibilities include overseeing interlibrary loan operations, supporting ...

Albright College

Library Assistant

Reading, PA · On-site

Reporting to the Library Director, the library assistant will manage and enhance the library's core frontline services. Responsibilities include overseeing interlibrary loan operations, supporting ...

Harris County

Social Work Navigator

Houston, TX · On-site

This role supports the Operations Division by bridging gaps between frontline services and policy opportunities, while contributing to resource-related projects aligned with the agency's mission as ...

Harris County

Social Work Navigator

Houston, TX · On-site

This role supports the Operations Division by bridging gaps between frontline services and policy opportunities, while contributing to resource-related projects aligned with the agency's mission as ...

Bonduelle Americas

Frontline Coordinator

Jackson, GA · On-site

$23.50 - $28/hr

The Frontline Coordinator assists the Team Lead over SALAD PRODUCTION with ensuring accuracy and timeliness of all job functions. What you will Do: · Monitoring work of all associates according to ...

CFS

Payroll Administrator

New York, NY · Hybrid

$80K/yr

Meaningful work where accuracy directly supports frontline services Key Responsibilities for the Payroll Administrator: * Review, validate, and process employee timecards and payroll edits in Paycom

Clarvida - Pennsylvania

Frontline Supervisor

Tremont, PA · On-site

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida

Frontline Supervisor

Lavelle, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida

Frontline Supervisor

Schuylkill Haven, PA

$18.56/hr

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida - Pennsylvania

Frontline Supervisor

Auburn, PA · On-site

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Clarvida - Pennsylvania

Frontline Supervisor

Lavelle, PA · On-site

Frontline Supervisor Location: Pennsylvania (On-site) Employment Type: Full-time Salary: $18.56/hr ... About Clarvida Clarvida is a trusted provider of behavioral health services, supporting communities ...

Hypertherm Associates

Frontline Leader

Kent, WA · On-site

$20.50 - $26.25/hr

We provide individuals with prior experience in the military, food service, retail, healthcare, ... Frontline Leaders have a direct impact on our Associates and our business through: Key ...

next page

Showing results 1-20

All JobsFrontline Services Jobs

Frontline Services information

See salary details

$8

$28

$58

How much do frontline services jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for frontline services in the United States is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $38.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by Frontline Services professionals, and how can they be managed effectively?

Frontline Services professionals often encounter high-pressure situations, such as managing large volumes of customer inquiries or addressing concerns in real time. Balancing customer satisfaction with organizational policies can be challenging, especially when handling difficult or dissatisfied clients. Effective communication skills, maintaining composure under stress, and having supportive team structures in place are crucial for success. Many organizations provide training and regular team debriefings to help staff manage stress and continuously improve service delivery.

What is the difference between Frontline Services vs Customer Service Representative?

AspectFrontline ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentPublic-facing, fast-paced, service-orientedCall centers, retail, or office settings
Employer & Industry UsageGovernment agencies, healthcare, utilities, public servicesRetail, telecommunications, banking, hospitality
Common Search & ComparisonFrontline Services vs Customer Service Representative

Frontline Services typically refer to roles involving direct interaction with the public in various sectors like healthcare, government, or utilities. Customer Service Representatives mainly work in retail, telecom, or banking sectors, focusing on customer support via phone or in-person. While both roles require strong communication skills and customer interaction, Frontline Services often involve broader responsibilities in public service environments, whereas Customer Service Representatives focus on product or service-specific support.

What are the key skills and qualifications needed to thrive in Frontline Services, and why are they important?

To thrive in Frontline Services, you need strong customer service skills, problem-solving ability, and usually a high school diploma or relevant experience. Familiarity with point-of-sale (POS) systems, ticketing software, or customer relationship management (CRM) tools is often required. Outstanding communication, patience, and resilience help you manage diverse customer needs and challenging situations. These skills ensure high-quality customer experiences and efficient service delivery in fast-paced environments.

What job makes $10,000 a month without a degree?

In frontline services, roles such as sales managers, real estate brokers, or certain emergency services can earn $10,000 or more monthly through commissions, overtime, or bonuses. Success in these roles often depends on experience, skills, and performance rather than formal degrees.

What are frontline services?

Frontline services refer to roles and jobs where employees interact directly with customers, clients, or the public. These positions are typically the first point of contact in sectors such as healthcare, retail, hospitality, public safety, and customer service. Employees in frontline services play a crucial role in representing their organization, addressing immediate needs, and ensuring a positive experience. Their work often involves problem-solving, communication skills, and quick decision-making. Examples include nurses, retail associates, call center agents, and police officers.

What are frontline jobs?

Frontline jobs are roles that involve direct interaction with customers, clients, or the public, such as healthcare workers, retail associates, and emergency responders. These positions often require strong communication skills, the ability to work in fast-paced environments, and sometimes specific certifications or safety training.

What are examples of frontline workers?

Frontline workers are employees who directly interact with the public or perform essential services, such as healthcare professionals, police officers, firefighters, retail staff, and transportation workers. They often work in high-contact environments and may require specific safety training and protective equipment.

What are front line services?

Frontline services refer to roles that involve direct interaction with the public or customers, such as healthcare, emergency response, retail, and customer support. These jobs often require strong communication skills, the ability to handle high-pressure situations, and adherence to safety protocols.
More about Frontline Services jobs
What cities are hiring for Frontline Services jobs? Cities with the most Frontline Services job openings:
What states have the most Frontline Services jobs? States with the most job openings for Frontline Services jobs include:
What job categories do people searching Frontline Services jobs look for? The top searched job categories for Frontline Services jobs are:
Frontline Services jobs near you
Infographic showing various Frontline Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,862 per year, or $28.3 per hour.
Library Assistant

Library Assistant

Albright College

Reading, PA • On-site

Other

Posted 29 days ago

Job description

Library Assistant

Albright College's Gingrich Library is looking for a part-time library assistant who is enthusiastic, collaborative, and dedicated to supporting student success. Reporting to the Library Director, the library assistant will manage and enhance the library's core frontline services.

Responsibilities include overseeing interlibrary loan operations, supporting library engagement activities, managing the library's chat-with-a-librarian service, and assisting with the supervision of library student assistants.

Essential Job Functions:

  • Participates in the statewide chat-monitoring service
  • Prepares incoming and outgoing material for interlibrary loan
  • Helps with outreach activities and library programming
  • Provides customer service when assisting patrons with questions including but not limited to, circulation policies, patron accounts, course reserves, and technology.
  • Assists in building operations, including opening and closing procedures
  • Monitors circulation desk
  • Assists with training and providing day-to-day direction to student workers
  • Helps create and maintain library material displays throughout the library
  • Assists in other job-related areas and special projects

Qualifications:

  • Bachelor's degree in a related field
  • Ability to work independently and collaboratively with strong interpersonal and communication skills
  • Effective oral and written communication skills
  • Demonstrated ability to provide excellent customer service
  • Ability to work effectively in a changing environment
  • Demonstrated initiative and collaboration skills

Preferred Qualifications:

  • Demonstrated experience working in a library setting
  • Demonstrated experience with research and instruction services
  • Experience with handling social media for an organization
  • Experience providing public services to individuals from diverse backgrounds

Apply