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Frontline Services Jobs in Utah (NOW HIRING)

Administrative Assistant

Lehi, UT · On-site

$18 - $22/hr

... Frontline Recruiting is a growing company dedicated to helping businesses build exceptional teams through innovative recruiting solutions. We pride ourselves on delivering outstanding service ...

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In person Company Description Frontline Consultants and Contracting is a dynamic and growing roofing company based in Surprise, AZ. We pride ourselves on delivering top-notch service, quality ...

Customer Service Quality Strategist

Lehi, UT · On-site

$92K/yr

This role serves as the intersection between frontline teams, quality programs, and customer service technology. The Customer Service Quality Strategist will establish and mature the quality function ...

Engagement Coordinator

American Fork, UT · On-site

$14.50 - $15/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Exceptional customer service skills * Able to lift heavy merchandise with/without reasonable ...

Engagement Coordinator

American Fork, UT · On-site

$14.50 - $15/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Exceptional customer service skills * Able to lift heavy merchandise with/without reasonable ...

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Exceptional customer service skills * Able to lift heavy merchandise with/without reasonable ...

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Exceptional customer service skills * Able to lift heavy merchandise with/without reasonable ...

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Exceptional customer service skills * Able to lift heavy merchandise with/without reasonable ...

Engagement Coordinator

American Fork, UT · On-site

$14.50 - $15/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Exceptional customer service skills * Able to lift heavy merchandise with/without reasonable ...

Retail Department Coordinator

Ogden, UT · On-site

$14.50 - $15/hr

Leads the frontline to promote a "Highly-Satisfied" customer experience while driving customer ... Exceptional customer service skills * Able to lift heavy merchandise with/without reasonable ...

The Frontline career stream covers people in skilled or entry-level operator jobs often providing services directly for the benefit of our customers e.g. transporting and loading/unloading cargo ...

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Frontline Services information

See Utah salary details

$7

$25

$53

How much do frontline services jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for frontline services in Utah is $25.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.88 and $34.70 per hour, depending on experience, location, and employer.

What are frontline services?

Frontline services refer to roles and jobs where employees interact directly with customers, clients, or the public. These positions are typically the first point of contact in sectors such as healthcare, retail, hospitality, public safety, and customer service. Employees in frontline services play a crucial role in representing their organization, addressing immediate needs, and ensuring a positive experience. Their work often involves problem-solving, communication skills, and quick decision-making. Examples include nurses, retail associates, call center agents, and police officers.

What are the key skills and qualifications needed to thrive in frontline services?

To thrive in Frontline Services, you need strong customer service skills, problem-solving ability, and usually a high school diploma or relevant experience. Familiarity with point-of-sale (POS) systems, ticketing software, or customer relationship management (CRM) tools is often required. Outstanding communication, patience, and resilience help you manage diverse customer needs and challenging situations. These skills ensure high-quality customer experiences and efficient service delivery in fast-paced environments.

What are some common challenges faced by frontline services professionals, and how can they be managed effectively?

Frontline Services professionals often encounter high-pressure situations, such as managing large volumes of customer inquiries or addressing concerns in real time. Balancing customer satisfaction with organizational policies can be challenging, especially when handling difficult or dissatisfied clients. Effective communication skills, maintaining composure under stress, and having supportive team structures in place are crucial for success. Many organizations provide training and regular team debriefings to help staff manage stress and continuously improve service delivery.

What is the difference between Frontline Services vs Customer Service Representative?

AspectFrontline ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentPublic-facing, fast-paced, service-orientedCall centers, retail, or office settings
Employer & Industry UsageGovernment agencies, healthcare, utilities, public servicesRetail, telecommunications, banking, hospitality
Common Search & ComparisonFrontline Services vs Customer Service Representative

Frontline Services typically refer to roles involving direct interaction with the public in various sectors like healthcare, government, or utilities. Customer Service Representatives mainly work in retail, telecom, or banking sectors, focusing on customer support via phone or in-person. While both roles require strong communication skills and customer interaction, Frontline Services often involve broader responsibilities in public service environments, whereas Customer Service Representatives focus on product or service-specific support.

What are popular job titles related to Frontline Services jobs in Utah?

For Frontline Services jobs in Utah, the most frequently searched job titles are:

Infographic showing various Frontline Services job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $53,107 per year, or $25.5 per hour.

Administrative Assistant

Frontline Recruiting

Lehi, UT • On-site

$18 - $22/hr

Full-time

PTO

Posted 12 days ago


Job description

Administrative Assistant

Location: Lehi, UT
Job Type: Full-Time

About Frontline Recruiting

Frontline Recruiting is a growing company dedicated to helping businesses build exceptional teams through innovative recruiting solutions. We pride ourselves on delivering outstanding service, maintaining a positive workplace culture, and supporting both our clients and employees. We're looking for a detail-oriented Administrative Assistant to join our team and help keep our daily operations running smoothly.

Position Overview

As an Administrative Assistant, you will provide administrative and organizational support to our team while helping ensure the office operates efficiently. This role is ideal for someone who is highly organized, enjoys multitasking, communicates professionally, and thrives in a fast-paced environment.

Responsibilities
  • Answer and direct incoming phone calls and emails
  • Schedule meetings, interviews, and appointments
  • Maintain digital and physical filing systems
  • Prepare documents, reports, and spreadsheets
  • Assist with data entry and recordkeeping
  • Order office supplies and manage inventory
  • Welcome visitors and provide a professional first impression
  • Coordinate with internal team members to support daily operations
  • Perform general administrative duties and special projects as assigned
Qualifications
  • High school diploma or equivalent required
  • Previous administrative, office, customer service, or receptionist experience preferred
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office and Google Workspace
  • Ability to prioritize multiple tasks and meet deadlines
  • Strong attention to detail and problem-solving abilities
  • Positive attitude and willingness to learn
What We Offer
  • Competitive pay
  • Paid training
  • Opportunities for professional growth and advancement
  • Supportive and collaborative team environment
  • Stable, full-time schedule
  • Paid time off and company benefits (where applicable)

If you're organized, dependable, and enjoy supporting a team in a dynamic office environment, we'd love to hear from you. Apply today to join Frontline Recruiting in Lehi, UT!