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Frontline Services Jobs (NOW HIRING)

Transform Co

HVAC Lead Installer

Columbus, GA

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

Homewood, AL

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Baltimore, MD · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Columbus, OH

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Oklahoma City, OK · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Overland Park, KS · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Chattanooga, TN

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Decatur, GA

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

Nashville, TN

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

Olathe, KS

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

Columbus, OH

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Cincinnati, OH · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Chicago, IL

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

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Frontline Services information

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$28

$58

How much do frontline services jobs pay per hour?

As of May 29, 2026, the average hourly pay for frontline services in the United States is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $38.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Frontline Services, and why are they important?

To thrive in Frontline Services, you need strong customer service skills, problem-solving ability, and usually a high school diploma or relevant experience. Familiarity with point-of-sale (POS) systems, ticketing software, or customer relationship management (CRM) tools is often required. Outstanding communication, patience, and resilience help you manage diverse customer needs and challenging situations. These skills ensure high-quality customer experiences and efficient service delivery in fast-paced environments.

What are some common challenges faced by Frontline Services professionals, and how can they be managed effectively?

Frontline Services professionals often encounter high-pressure situations, such as managing large volumes of customer inquiries or addressing concerns in real time. Balancing customer satisfaction with organizational policies can be challenging, especially when handling difficult or dissatisfied clients. Effective communication skills, maintaining composure under stress, and having supportive team structures in place are crucial for success. Many organizations provide training and regular team debriefings to help staff manage stress and continuously improve service delivery.

What are frontline services?

Frontline services refer to roles and jobs where employees interact directly with customers, clients, or the public. These positions are typically the first point of contact in sectors such as healthcare, retail, hospitality, public safety, and customer service. Employees in frontline services play a crucial role in representing their organization, addressing immediate needs, and ensuring a positive experience. Their work often involves problem-solving, communication skills, and quick decision-making. Examples include nurses, retail associates, call center agents, and police officers.

What is the difference between Frontline Services vs Customer Service Representative?

AspectFrontline ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentPublic-facing, fast-paced, service-orientedCall centers, retail, or office settings
Employer & Industry UsageGovernment agencies, healthcare, utilities, public servicesRetail, telecommunications, banking, hospitality
Common Search & ComparisonFrontline Services vs Customer Service Representative

Frontline Services typically refer to roles involving direct interaction with the public in various sectors like healthcare, government, or utilities. Customer Service Representatives mainly work in retail, telecom, or banking sectors, focusing on customer support via phone or in-person. While both roles require strong communication skills and customer interaction, Frontline Services often involve broader responsibilities in public service environments, whereas Customer Service Representatives focus on product or service-specific support.

More about Frontline Services jobs
What cities are hiring for Frontline Services jobs? Cities with the most Frontline Services job openings:
What states have the most Frontline Services jobs? States with the most job openings for Frontline Services jobs include:
What job categories do people searching Frontline Services jobs look for? The top searched job categories for Frontline Services jobs are:
Frontline Services jobs near you
Infographic showing various Frontline Services job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 5% Full Time, 85% Part Time, and 5% Temporary. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $58,862 per year, or $28.3 per hour.

Frontline Services Student Assistant-Physical Education and Aquatics Center PEAC

Associated Students, Inc.

Vallejo, CA • On-site

$17.25 - $21.75/hr

Part-time

Posted 29 days ago

Job description

Definition & Purpose
Under the supervision of the Assistant Director-Recreational Programs and Facility Operations, the Frontline Services Student Assistant-PEAC is responsible for setting the tone for the member experience by maintaining a welcoming, inclusive, and non-judgmental environment in the PEAC. Frontline Services Student Assistants must behave with integrity while accurately and efficiently performing the functions of the job. The role is responsible for equipment check-out, equipment reservations, check-in for fitness class reservations, lost & found, towel service sales, towel exchange, towel laundry duties, sales transactions for various resale items, tracking and processing late & damaged equipment, and performing customer service functions at the PEAC. The Frontline Student Assistant handles a high volume of customers and is expected to be a resource for recreational programs and have a comprehensive knowledge about the facility. As the face of the PEAC, the front-line staff is the information and access hub and the team's behavior, confidence, and professionalism set member's expectations for their experience with Recreational Sports and ASI Programs.
This position is based at the Cal Poly Maritime Academy on the Cal Poly Solano Campus in Vallejo, CA.
Requirements
Educational Requirements & Qualifying Experience
  • Must be a currently enrolled student at Cal Poly with a minimum of 6 units. Graduate students must carry 4 units.
  • Excellent customer service skills, previous customer service experience preferred.
  • Experience with cash handling and accounting functions.
  • Exhibit critical thinking and problem-solving skills.
  • Ability to efficiently manage multiple tasks simultaneously.
  • Ability to stay focused while working in a high-volume, fast-paced environment.
  • Ability to be flexible and adapt to change.
  • Ability to work independently and effectively with minimal supervision.
  • Display a high level of attention to detail.
  • Excellent oral and written communication skills.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere.
  • Ability to establish and maintain effective working relationships within a various population and with those from various cultural backgrounds, specific needs, or limitations.
Essential Duties & Responsibilities
Frontline Services
  • Manage front desk operations from open to close each day.
  • Maintain an efficient, clean, and organized workspace.
  • Maintain a welcoming and inclusive environment for members and coworkers.
  • Maintain knowledge of all programs and activities held in the facility.
  • Provide quality customer service and assist customers with fitness class check-ins.
  • Effectively communicate scheduling or facility changes to members.
  • Maintain knowledge of the ASI website, online registration processes, and monthly e-newsletter, providing member education, as necessary.
  • Anticipate member needs and provide relevant solutions or alternatives.
  • Ensure accurate document and information retention, security protocols, and data entry.
  • Provide positive public relations, program promotion, and policy education to staff and customers.
  • Act as an ambassador of PEAC and ASI programming related to tours, outreach, and events.
  • Effectively troubleshoot to find solutions to unexpected issues.
  • Handle confidential information according to ASI policies and procedures.
  • Provide support for special events as needed.
  • Communicate effectively using Teams and email.
  • Maintain an awareness of safety and risk management.
  • Attend staff meetings and trainings.
Membership Services
  • Sell memberships and day use access to the PEAC.
  • Sell and complete the registration process for members taking various classes.
  • Maintain Fusion member records and update information as needed.
  • Create new member Fusion records and registrations and refer membership cancellations and refund requests to supervisor.
  • Assist members in completing required annual waiver of liability and other applicable forms.
  • Abide by established policies and guidelines regarding eligibility and access.
Pro Shop & Outdoor Rental Center
  • Responsible for the operation and daily opening and closing of the PEAC Pro Shop.
  • Process and handle sales transactions related to Pro Shop resale items (locks, swim goggles, etc.)
  • Monitor Pro Shop resale and lendable equipment inventory and restock.
  • Follow procedures for issuing equipment, including training patrons on equipment usage.
  • Follow Recreation Center towel service and laundry operation procedures.
  • Ensure lost and found items are documented and tracked appropriately.
  • Follow established procedures for cash handling functions.
  • Review daily communications and information in Communications Log.
  • Explain related policies and procedures to customers.
Other Duties & Responsibilities
  • The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
  • Other duties as assigned.
Period of Employment
Employment with this organization is of an "at will" nature, which means that the employee may resign at any time and ASI may discharge the employee at any time with or without cause.
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. ASI will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current ASI employee who was conditionally offered the position.
Benefits
Compensation & Hours
  • Hourly Pay Rate: $16.90 per hour
  • Hourly Pay Range: $16.90 per hour - $16.90 per hour
  • Maximum 20 hours per week.

May require working early mornings, late nights, weekends, and holidays.
Requires a minimum of Fall 2026 work availability.
Start Date: Fall Term 2026
Location: Cal Poly Solano Campus, Vallejo, CA.
Date revised: 2/19/2026
The Associated Students, Inc. is an Equal Opportunity Employer.

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