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Frontline Services Jobs (NOW HIRING)

Transform Co

HVAC Lead Installer (Cary, NC)

Cary, NC

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Kimberly, AL · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer (Louisville, KY)

Eastwood, KY · On-site

$23.25 - $31.50/hr

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

College Park, MD

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

Linthicum Heights, MD · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

College Park, MD

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Denver, CO · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

Olathe, KS

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Transform Co

HVAC Lead Installer

Baltimore, MD · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Assistant

Winter Park, FL

$14.25 - $18.75/hr

Additionally, this position will also be responsible for the completion of frontline services and repairs to company standards of assigned area. REPORTS TO: Area Manager, HVAC

Transform Co

HVAC Assistant

Orlando, FL

$14 - $18.75/hr

Additionally, this position will also be responsible for the completion of frontline services and repairs to company standards of assigned area. REPORTS TO: Area Manager, HVAC

Arch

Senior Software Engineer

San Francisco, CA · On-site

$144.30K - $190.30K/yr

The US $800 billion frontline-services sector underpins the nation, yet many of these critical businesses still rely on spreadsheets, outdated software, and paper forms. We're driving energy ...

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Frontline Services information

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$8

$28

$58

How much do frontline services jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for frontline services in the United States is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $38.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Frontline Services, and why are they important?

To thrive in Frontline Services, you need strong customer service skills, problem-solving ability, and usually a high school diploma or relevant experience. Familiarity with point-of-sale (POS) systems, ticketing software, or customer relationship management (CRM) tools is often required. Outstanding communication, patience, and resilience help you manage diverse customer needs and challenging situations. These skills ensure high-quality customer experiences and efficient service delivery in fast-paced environments.

What are some common challenges faced by Frontline Services professionals, and how can they be managed effectively?

Frontline Services professionals often encounter high-pressure situations, such as managing large volumes of customer inquiries or addressing concerns in real time. Balancing customer satisfaction with organizational policies can be challenging, especially when handling difficult or dissatisfied clients. Effective communication skills, maintaining composure under stress, and having supportive team structures in place are crucial for success. Many organizations provide training and regular team debriefings to help staff manage stress and continuously improve service delivery.

What are frontline services?

Frontline services refer to roles and jobs where employees interact directly with customers, clients, or the public. These positions are typically the first point of contact in sectors such as healthcare, retail, hospitality, public safety, and customer service. Employees in frontline services play a crucial role in representing their organization, addressing immediate needs, and ensuring a positive experience. Their work often involves problem-solving, communication skills, and quick decision-making. Examples include nurses, retail associates, call center agents, and police officers.

What is the difference between Frontline Services vs Customer Service Representative?

AspectFrontline ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentPublic-facing, fast-paced, service-orientedCall centers, retail, or office settings
Employer & Industry UsageGovernment agencies, healthcare, utilities, public servicesRetail, telecommunications, banking, hospitality
Common Search & ComparisonFrontline Services vs Customer Service Representative

Frontline Services typically refer to roles involving direct interaction with the public in various sectors like healthcare, government, or utilities. Customer Service Representatives mainly work in retail, telecom, or banking sectors, focusing on customer support via phone or in-person. While both roles require strong communication skills and customer interaction, Frontline Services often involve broader responsibilities in public service environments, whereas Customer Service Representatives focus on product or service-specific support.

More about Frontline Services jobs
What cities are hiring for Frontline Services jobs? Cities with the most Frontline Services job openings:
What states have the most Frontline Services jobs? States with the most job openings for Frontline Services jobs include:
What job categories do people searching Frontline Services jobs look for? The top searched job categories for Frontline Services jobs are:
Frontline Services jobs near you
Infographic showing various Frontline Services job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, 5% Full Time, 85% Part Time, and 5% Temporary. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $58,862 per year, or $28.3 per hour.
HVAC Lead Installer (Cincinnati, OH)

HVAC Lead Installer (Cincinnati, OH)

Transform Co

Cincinnati, OH • On-site

Other

Posted 2 days ago

Job description

JOB SCOPE:
Responsible for the installation of a minimum of 3 heating and air conditioning systems per week. The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing excellent customer service while supervising the work of the Install Assistant. Must maintain high quality standards and timely job performance. Responsible for achieving acceptable performance metrics, productivity goals, and quality scores for assigned area.
JOB SUMMARY:
The HVAC Lead Installer is responsible for ensuring all installations of Heating and Cooling products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas or Oil furnaces, and Boilers) are completed in a timely manner and abide to all company, city, state, and county code requirements while maintaining the highest level of customer service. Additionally, this position promotes and sells
additional products and services that directly impact the profitability of the Company. The HVAC Lead Installer is also responsible for providing direct mentoring of HVAC Assistant. Other responsibilities will include but not limited to frontline service and repairs across all product lines offer by company.
REPORTS TO:
Area Manager, HVAC

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