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Frontline Services Jobs in Ohio (NOW HIRING)

Transform Co

HVAC Lead Installer

Cincinnati, OH

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

Labor Finders

HVAC Lead Installer

Columbus, OH · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

FrontLine Service

Case Manager

Cleveland, OH

$21/hr

As a Case Manager at FrontLine Service, you'll be at the heart of community-based mental health support. Your Role: * Be an advocate and partner for individuals facing behavioral health challenges.

Transformco

HVAC Lead Installer

Cincinnati, OH · On-site

The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing ...

FrontLine Service

Outreach Worker - PATH

Cleveland, OH · On-site

$19/hr

Under general supervision and working as part of the Outreach Team provides Needs Assessments and on-going intensive mental health interventions to persons who have a severe and persistent mental ...

Quantum-Systems GmbH

$104 - $138/hr

Quantum Frontline Industries (QFI) is a newly established German-Ukrainian defence joint venture ... service providers. * Advise managers and employees on all HSSE-related matters and promote a ...

Marsden Services

Area Manager

Cleveland, OH

Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred * Prior experience in janitorial, facility services ...

Marsden Services

Area Manager

Youngstown, OH · On-site

Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred * Prior experience in janitorial, facility services ...

Marsden Services

Be Seen First

Area Manager

Cleveland, OH · On-site

$55K - $60K/yr

Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred * Prior experience in janitorial, facility services ...

Marsden Services

Area Manager

Akron, OH · On-site

Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred * Prior experience in janitorial, facility services ...

Marsden Services

Area Manager

Akron, OH · On-site

Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred * Prior experience in janitorial, facility services ...

Marsden Services

Area Manager

Cleveland, OH · On-site

Minimum of two (2) years of management experience leading frontline service employees across multiple sites; route-based work is highly preferred * Prior experience in janitorial, facility services ...

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All JobsFrontline Services JobsFrontline Services Jobs in Ohio

Frontline Services information

See Ohio salary details

$7

$25

$53

How much do frontline services jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for frontline services in Ohio is $25.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.06 and $35.16 per hour, depending on experience, location, and employer.

What are frontline services?

Frontline services refer to roles and jobs where employees interact directly with customers, clients, or the public. These positions are typically the first point of contact in sectors such as healthcare, retail, hospitality, public safety, and customer service. Employees in frontline services play a crucial role in representing their organization, addressing immediate needs, and ensuring a positive experience. Their work often involves problem-solving, communication skills, and quick decision-making. Examples include nurses, retail associates, call center agents, and police officers.

What are the key skills and qualifications needed to thrive in frontline services?

To thrive in Frontline Services, you need strong customer service skills, problem-solving ability, and usually a high school diploma or relevant experience. Familiarity with point-of-sale (POS) systems, ticketing software, or customer relationship management (CRM) tools is often required. Outstanding communication, patience, and resilience help you manage diverse customer needs and challenging situations. These skills ensure high-quality customer experiences and efficient service delivery in fast-paced environments.

What are some common challenges faced by frontline services professionals, and how can they be managed effectively?

Frontline Services professionals often encounter high-pressure situations, such as managing large volumes of customer inquiries or addressing concerns in real time. Balancing customer satisfaction with organizational policies can be challenging, especially when handling difficult or dissatisfied clients. Effective communication skills, maintaining composure under stress, and having supportive team structures in place are crucial for success. Many organizations provide training and regular team debriefings to help staff manage stress and continuously improve service delivery.

What is the difference between Frontline Services vs Customer Service Representative?

AspectFrontline ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentPublic-facing, fast-paced, service-orientedCall centers, retail, or office settings
Employer & Industry UsageGovernment agencies, healthcare, utilities, public servicesRetail, telecommunications, banking, hospitality
Common Search & ComparisonFrontline Services vs Customer Service Representative

Frontline Services typically refer to roles involving direct interaction with the public in various sectors like healthcare, government, or utilities. Customer Service Representatives mainly work in retail, telecom, or banking sectors, focusing on customer support via phone or in-person. While both roles require strong communication skills and customer interaction, Frontline Services often involve broader responsibilities in public service environments, whereas Customer Service Representatives focus on product or service-specific support.

What are popular job titles related to Frontline Services jobs in Ohio?

For Frontline Services jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Frontline Services jobs in Ohio look for?

The top searched job categories for Frontline Services jobs in Ohio are:

What cities in Ohio are hiring for Frontline Services jobs?

Cities in Ohio with the most Frontline Services job openings:

Frontline Services jobs near you
Infographic showing various Frontline Services job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $53,807 per year, or $25.9 per hour.

HVAC Lead Installer

Transform Co

Cincinnati, OH

Full-time

Re-posted 5 days ago

Job description

JOB SCOPE:
Responsible for the installation of a minimum of 3 heating and air conditioning systems per week. The HVAC Lead Installer will also be responsible for the completion of frontline services and repairs to company standards of assigned territory. The HVAC Lead Installer is responsible for providing excellent customer service while supervising the work of the Install Assistant. Must maintain high quality standards and timely job performance. Responsible for achieving acceptable performance metrics, productivity goals, and quality scores for assigned area.
JOB SUMMARY:
The HVAC Lead Installer is responsible for ensuring all installations of Heating and Cooling products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas or Oil furnaces, and Boilers) are completed in a timely manner and abide to all company, city, state, and county code requirements while maintaining the highest level of customer service. Additionally, this position promotes and sells
additional products and services that directly impact the profitability of the Company. The HVAC Lead Installer is also responsible for providing direct mentoring of HVAC Assistant. Other responsibilities will include but not limited to frontline service and repairs across all product lines offer by company.
REPORTS TO:
Area Manager, HVAC

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