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Frontline Manager Jobs in Nebraska (NOW HIRING)

Orion

Customer Experience Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes * Operate as a frontline contributor focused on delivering accurate, timely, and ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes * Operate as a frontline contributor focused on delivering accurate, timely, and ...

Orion

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes * Operate as a frontline contributor focused on delivering accurate, timely, and ...

Orion

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes * Operate as a frontline contributor focused on delivering accurate, timely, and ...

Orion Corporation

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes * Operate as a frontline contributor focused on delivering accurate, timely, and ...

AutoZone

Assistant Store Manager

Omaha, NE · On-site

AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the ... As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team ...

OMAHA ZOO GROUP

Shift Supervisors - Concessions

Omaha, NE · On-site

$16.83/hr

This role models positive hospitality behaviors, supports and coaches frontline staff, and ensures ... Clearly communicate problems, ideas and situations to the Assistant Manager and/or Concession ...

New

Tjx

Assistant Store Manager

Kearney, NE · On-site

$56K - $77K/yr

Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns ...

TJX Companies

Assistant Store Manager

Kearney, NE · On-site

$56K - $77K/yr

Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns ...

TJX Companies

Assistant Store Manager

Kearney, NE · On-site

$56K - $77K/yr

Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns ...

TJX Companies

Assistant Store Manager

Grand Island, NE · On-site

$56K - $77K/yr

Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns ...

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All JobsFrontline JobsFrontline Manager JobsFrontline Manager Jobs in Nebraska

Frontline Manager information

See Nebraska salary details

$23.4K

$56.8K

$110.6K

How much do frontline manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for frontline manager in Nebraska is $56,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $65,300.00 per year, depending on experience, location, and employer.

What does a frontline manager do?

Frontline Managers play a pivotal role in guiding teams to meet operational goals by providing direct supervision, coaching, and real-time feedback. They address daily challenges such as managing staffing levels, resolving conflicts, and ensuring adherence to company policies and quality standards. Effective Frontline Managers foster open communication, prioritize team morale, and serve as a bridge between upper management and frontline employees. This hands-on involvement helps them quickly identify issues, implement solutions, and drive continuous improvement within their teams.

What are the key skills and qualifications needed to thrive as a frontline manager?

To thrive as a Frontline Manager, you need strong leadership, organizational, and problem-solving skills, often supported by experience in supervising teams or a relevant degree. Familiarity with workforce management systems, scheduling software, and reporting tools is commonly required. Excellent communication, conflict resolution, and motivational abilities are standout soft skills in this role. These competencies are vital for effectively managing daily operations, driving team performance, and ensuring organizational goals are met.

What is a frontline manager?

Frontline Managers are supervisors who oversee the daily operations and performance of employees directly involved in producing goods or delivering services. They are typically responsible for managing teams, handling schedules, ensuring productivity, and addressing any issues that arise on the front lines of an organization. Frontline Managers play a crucial role in implementing company policies, maintaining quality standards, and serving as a link between upper management and employees. Their leadership and problem-solving skills have a direct impact on team morale and operational efficiency.

What is the difference between Frontline Manager vs Supervisor?

AspectFrontline ManagerSupervisor
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor’s degreeUsually requires a high school diploma; some positions may need certifications
Work EnvironmentOversees teams, manages operations, and interacts with multiple departmentsDirectly supervises staff, ensures daily tasks are completed
Industry UsageCommon in retail, manufacturing, hospitality, and healthcareWidely used across similar industries for team oversight

Frontline Managers and Supervisors both oversee staff and ensure operational efficiency. However, Frontline Managers often have broader responsibilities, including strategic planning and cross-department coordination, while Supervisors focus more on direct supervision and task completion. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Frontline jobs in Nebraska?

The most popular types of Frontline jobs in Nebraska are:

What are popular job titles related to Frontline Manager jobs in Nebraska?

For Frontline Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Frontline Manager jobs in Nebraska look for?

The top searched job categories for Frontline Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Frontline Manager jobs?

Cities in Nebraska with the most Frontline Manager job openings:

Frontline Manager jobs near you
Infographic showing various Frontline Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,754 per year, or $27.3 per hour.

Customer Experience Representative

Orion

Omaha, NE • On-site

$20.67 - $29.57/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

About this Opportunity:
The Customer Experience Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and follow-through. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products-such as Orion, Redtail, and OCIO-but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.
Location:
It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.
Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.
In this role, you'll get to:
  • Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency
  • Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources
  • Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries
  • Maintain strong adherence to schedules and support queue coverage across required channels
  • Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation
  • Strive for first-contact resolution while minimizing unnecessary transfers
  • Maintain clean, complete case documentation that meets internal quality and audit standards
  • Stay up to date on platform updates, release notes, required certifications, and internal learning content
  • Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels
  • Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes
  • Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels
  • Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways
  • Demonstrate first-contact resolution mindset and ownership of inquiries
  • Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery
  • Escalate suspected product issues only after basic troubleshooting and documentation
  • Contribute to team improvement by identifying client trends or documentation gaps
  • Adhere to hybrid expectations and maintain a professional presence in all interactions

We're looking for talent who:
  • Has strong verbal and written communication skills in client interactions
  • Manages multiple tasks in a fast-paced environment with attention to detail
  • Navigates and explains technology
  • Has strong problem-solving, organizational, and time management skills
  • Has a minimum of a high school; bachelor's degree preferred
  • Preferably has prior customer service or technology support experience
  • Has less than one year of experience
  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1
#LI-Onsite
#LI-Hybrid
Recommended Skills:
Salary Range:
$20.67 - $29.57
The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.
About Us
At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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