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Frontline Management Jobs (NOW HIRING)

Oso

Head of Sales (New York)

Manhattan, NY · On-site

$325K - $350K/yr

Own frontline management: set quotas, manage pipeline, review deals, and drive consistent overachievement. * Lead by example -- prospect, run discovery, build champions, run POCs, negotiate, and ...

American Food & Vending

EVP HR

Mattydale, NY · On-site

$240 - $300/hr

Build programs that strengthen frontline manager capability, internal mobility, and bench strength for key leadership roles. * Establish learning and development initiatives that support service ...

Oso Security, Inc

Head of Sales

New York, NY · On-site

$325K - $350K/yr

Own frontline management: set quotas, manage pipeline, review deals, and drive consistent overachievement. * Lead by example - prospect, run discovery, build champions, run POCs, negotiate, and close ...

Syndio

Senior Manager, Implementation

$155K - $180K/yr

People management. Provide day-to-day frontline management, coaching, and development for the IM team, fostering a high-accountability, customer-obsessed delivery culture. * Capacity management.

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Frontline Management information

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$25K

$45.9K

$66K

How much do frontline management jobs pay per year?

As of Sep 3, 2026, the average yearly pay for frontline management in the United States is $45,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $48,000.00 per year, depending on experience, location, and employer.

What is frontline management?

Frontline management refers to the role of managers who directly supervise employees that are involved in the day-to-day operations of a business. These managers are responsible for overseeing teams, ensuring tasks are completed efficiently, addressing employee concerns, and implementing company policies on the ground level. They act as a bridge between upper management and staff, playing a crucial role in operational success and employee engagement. Frontline managers are commonly found in industries like retail, manufacturing, healthcare, and hospitality.

What are the key skills and qualifications needed to thrive as a frontline manager, and why are they important?

To thrive as a Frontline Manager, you need strong leadership, organizational, and problem-solving skills, often supported by a degree in management or relevant experience in supervisory roles. Familiarity with workforce management software, scheduling tools, and basic HR systems is usually expected. Exceptional communication, conflict resolution, and team motivation abilities help you stand out in managing diverse frontline staff. These skills ensure effective team performance, employee engagement, and smooth daily operations in dynamic work environments.

What are some common challenges faced by frontline managers, and how can they effectively address them?

Frontline managers often encounter challenges such as balancing team productivity with employee well-being, handling conflict resolution, and adapting to rapidly changing priorities. To address these, it's important to develop strong communication skills, set clear expectations, and foster an environment of trust and feedback. Many organizations also provide leadership training and peer support networks to help new managers succeed. By proactively seeking feedback and leveraging available resources, frontline managers can overcome these challenges and drive team success.

What is the difference between Frontline Management vs Customer Service Supervisor?

AspectFrontline ManagementCustomer Service Supervisor
ResponsibilitiesOversees daily operations, manages staff, ensures customer satisfactionSupervises customer service team, handles escalations, maintains service quality
Required SkillsLeadership, communication, problem-solvingCustomer focus, conflict resolution, team management
Work EnvironmentRetail, hospitality, call centersCall centers, retail stores, service departments
CertificationsOften no formal certification, leadership experience preferredCustomer service training, leadership skills

Frontline Management and Customer Service Supervisor roles both involve managing teams and ensuring customer satisfaction. However, Frontline Management typically covers broader operational responsibilities across various industries, while Customer Service Supervisors focus specifically on customer service teams and quality assurance. Both roles require strong communication and leadership skills, but their scope and daily tasks differ based on industry and organizational structure.

More about Frontline Management jobs

What cities are hiring for Frontline Management jobs?

Cities with the most Frontline Management job openings:

What states have the most Frontline Management jobs?

States with the most job openings for Frontline Management jobs include:

What job categories do people searching Frontline Management jobs look for?

The top searched job categories for Frontline Management jobs are:

Frontline Management jobs near you
Infographic showing various Frontline Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $45,906 per year, or $22.1 per hour.

Bilingual Field Operations Manager

Molly Maid

Richardson, TX • On-site

$63K - $68K/yr

Full-time

PTO

Posted 15 days ago

Molly Maid rating

4.8

Company rating: 4.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

47th of 62 rated cleaning companies

Job description

Join Our Management Team
Are you a bilingual manager with substantial experience supervising or managing frontline employees and teams?
Molly Maid of Plano, Rockwall & Rowlett is looking for an outstanding Bilingual Field Operations Manager (English/Spanish) to join our growing management team.
This is a hands-on management position responsible for helping lead and develop our field workforce, ensuring our teams are properly staffed, supported and performing to the high standards our customers expect.
Compensation & Benefits
Target annual compensation: approximately $58,000.
High performers can earn approximately $63,000-$68,000 annually by exceeding established performance targets.
Compensation includes a guaranteed base of $18 per hour plus a substantial performance incentive, based on clearly defined and measurable performance targets. Performance incentives are calculated and paid monthly.
• Paid training
• Paid holidays
• Paid vacation
• Career growth opportunities
• Supportive management team
• Monday-Friday schedule, with occasional Saturdays as business needs require
About the Role
As our Bilingual Field Operations Manager, you will play a key role in building and managing a successful field workforce.
You will work closely with our Operations Manager and Team Leaders, with responsibility for areas including:
• Field employee and team performance
• Quality and customer service
• Coaching, development and employee accountability
• Recruiting, hiring and training
• Staffing and employee retention
• Resolving day-to-day employee and operational issues
This is a people-management and operations role, not simply a recruiting position.
We're Looking For Someone Who:
• Speaks fluent English and Spanish
• Has at least 5 years of experience directly supervising or managing frontline employees and teams
• Has genuine hands-on people-management experience - not simply recruiting, staffing or HR administration
• Is confident coaching people, managing performance and holding employees accountable
• Has strong communication and problem-solving skills
• Is confident using Microsoft Office, particularly Excel, Outlook and Word, and comfortable working with data and spreadsheets
• Is organized, dependable and comfortable in a fast-moving environment
• Enjoys developing people and building successful teams
Experience in cleaning, housekeeping, hospitality, restaurants, retail, home services or another frontline service environment is helpful, but not essential.
Recruiting, staffing or HR experience is valuable as an additional skill but does not replace the required frontline management experience.
Why Join Molly Maid?
We are a successful and growing business that believes great employees and strong leadership are the foundation of excellent customer service.
This is an opportunity to join our management team, develop people, build successful teams and make a measurable contribution to the continued growth of our business.
If you're an experienced bilingual supervisor or manager who enjoys leading people and getting results, we'd love to hear from you.
Apply today and become part of our management team.

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