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Frontline Management Jobs in Chicago, IL (NOW HIRING)

ABM Industries, Inc.

Recruiter, Frontline

Chicago, IL · On-site

$68K - $86K/yr

For information about ABM's benefits, visit ABM 2026 Employee Benefits | Staff & Management ... Whether you're looking for a frontline or professional position, you can find post-military career ...

C. H. Robinson

Manager of Sales Enablement

Chicago, IL · On-site

Partner with sales leadership to drive consistency in discovery, qualification, opportunity management, and customer engagement * Own and drive execution of scalable sales methodologies and frontline ...

C. H. Robinson

Manager of Sales Enablement

Chicago, IL · On-site

Partner with sales leadership to drive consistency in discovery, qualification, opportunity management, and customer engagement * Own and drive execution of scalable sales methodologies and frontline ...

BrightEdge

AE Manager, Chicago

Chicago, IL

We're excited about you if you have: * 5-10 years of SaaS sales experience, including at least 1+ years in a frontline management or team lead capacity. * Proven track record of leading AEs who close ...

BrightEdge

AE Manager, Chicago

Chicago, IL · On-site

We're excited about you if you have: * 5-10 years of SaaS sales experience, including at least 1+ years in a frontline management or team lead capacity. * Proven track record of leading AEs who close ...

Frontline Source Group

Administrative Assistant

Chicago, IL · On-site

$18.50 - $25/hr

Strong organizational skills and the ability to manage several projects at once within set ... Additional Information Frontline Source Group is an Equal Opportunity Employer. Candidates must be ...

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All JobsFrontline Management JobsFrontline Management Jobs in Chicago, IL

Frontline Management information

See Chicago, IL salary details

$25.8K

$47.3K

$68K

How much do frontline management jobs pay per year?

As of Aug 26, 2026, the average yearly pay for frontline management in Chicago, IL is $47,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $49,400.00 per year, depending on experience, location, and employer.

What is frontline management?

Frontline management refers to the role of managers who directly supervise employees that are involved in the day-to-day operations of a business. These managers are responsible for overseeing teams, ensuring tasks are completed efficiently, addressing employee concerns, and implementing company policies on the ground level. They act as a bridge between upper management and staff, playing a crucial role in operational success and employee engagement. Frontline managers are commonly found in industries like retail, manufacturing, healthcare, and hospitality.

What are the key skills and qualifications needed to thrive as a frontline manager, and why are they important?

To thrive as a Frontline Manager, you need strong leadership, organizational, and problem-solving skills, often supported by a degree in management or relevant experience in supervisory roles. Familiarity with workforce management software, scheduling tools, and basic HR systems is usually expected. Exceptional communication, conflict resolution, and team motivation abilities help you stand out in managing diverse frontline staff. These skills ensure effective team performance, employee engagement, and smooth daily operations in dynamic work environments.

What are some common challenges faced by frontline managers, and how can they effectively address them?

Frontline managers often encounter challenges such as balancing team productivity with employee well-being, handling conflict resolution, and adapting to rapidly changing priorities. To address these, it's important to develop strong communication skills, set clear expectations, and foster an environment of trust and feedback. Many organizations also provide leadership training and peer support networks to help new managers succeed. By proactively seeking feedback and leveraging available resources, frontline managers can overcome these challenges and drive team success.

What is the difference between Frontline Management vs Customer Service Supervisor?

AspectFrontline ManagementCustomer Service Supervisor
ResponsibilitiesOversees daily operations, manages staff, ensures customer satisfactionSupervises customer service team, handles escalations, maintains service quality
Required SkillsLeadership, communication, problem-solvingCustomer focus, conflict resolution, team management
Work EnvironmentRetail, hospitality, call centersCall centers, retail stores, service departments
CertificationsOften no formal certification, leadership experience preferredCustomer service training, leadership skills

Frontline Management and Customer Service Supervisor roles both involve managing teams and ensuring customer satisfaction. However, Frontline Management typically covers broader operational responsibilities across various industries, while Customer Service Supervisors focus specifically on customer service teams and quality assurance. Both roles require strong communication and leadership skills, but their scope and daily tasks differ based on industry and organizational structure.

What are popular job titles related to Frontline Management jobs in Chicago, IL?

For Frontline Management jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Frontline Management jobs in Chicago, IL look for?

The top searched job categories for Frontline Management jobs in Chicago, IL are:

Frontline Management jobs near you
Infographic showing various Frontline Management job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $47,290 per year, or $22.7 per hour.

Warehouse Supervisor - Mandarin Required

CREATIVE INNOVATION INC

Joliet, IL • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, PTO

Posted yesterday

New

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

We are hiring Warehouse Supervisors to oversee inbound, outbound, and inventory control operations. Candidates will be assigned to an area based on their experience and operational needs.
Responsibilities
  • Supervise warehouse staff and coordinate daily inbound, outbound, or inventory control activities.
  • Oversee receiving, put-away, picking, packing, shipping, returns, cycle counting, and inventory adjustments as assigned.
  • Plan daily staffing, assign tasks, and monitor team productivity, accuracy, and safety performance.
  • Monitor operational KPIs, including receiving accuracy, order fulfillment, on-time shipping, and inventory accuracy.
  • Investigate and resolve receiving discrepancies, shipping errors, damaged goods, and inventory variances.
  • Ensure all warehouse activities are completed accurately, safely, and efficiently.
  • Maintain accurate records and reports using WMS, ERP, scanning systems, Microsoft Excel, and other data-entry tools.
  • Train, coach, and support warehouse employees to improve productivity, accuracy, and safety compliance.
  • Maintain warehouse organization, cleanliness, and proper product storage.
  • Work with supply chain, logistics, purchasing, inventory, and management teams to resolve operational issues.
  • Assist with SOP development, workflow improvements, and operational standards.
  • Perform other duties as assigned and maintain regular and reliable attendance.
Qualifications
  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field is preferred.
  • 2+ years of warehouse experience in inbound receiving, outbound fulfillment, inventory control, logistics, 3PL, or e-commerce fulfillment.
  • 1+ year of supervisory, team lead, or frontline management experience is preferred.
  • Strong experience in at least one area: inbound, outbound, or inventory control.
  • Experience with WMS, ERP, PDA/RF scanning systems, or warehouse data systems is preferred.
  • Strong attention to detail, accuracy, communication, and problem-solving skills.
  • Proficiency in Microsoft Office, especially Excel.
  • Ability to work effectively in a fast-paced warehouse environment.
  • Dependable and able to stand, walk, lift, bend, and perform warehouse-related physical tasks as needed.