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Frontline Associate Jobs (NOW HIRING)

Dexian

Talent Acquisition Coordinator

Kohler, WI · On-site

$22 - $23.08/hr

This position manages requisition-related activities supporting our frontline associate population. This includes, but is not limited to, interview scheduling, offer letter distribution, pre ...

DHL

Operations Supervisor - Distribution

Wilmer, TX · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DHL

Operations Supervisor - Distribution

Whiteland, IN · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DPDHL

Operations Supervisor - Distribution

Jackson, MO

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DPDHL

Operations Supervisor - Distribution

Fresno, CA · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DHL

Operations Supervisor - Distribution

Wichita, KS · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DHL

Operations Supervisor - Distribution

Wilmer, TX · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DHL

Operations Supervisor - Distribution

Northlake, TX · On-site

$70K - $82K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DPDHL

Operations Supervisor - Distribution

Wilmer, TX

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DHL

Operations Supervisor - Distribution

La Porte, TX · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DPDHL

Operations Supervisor - Distribution

Marengo, OH · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

DHL

Operations Supervisor - Distribution

Carlisle, PA · On-site

$62K - $70K/yr

Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position ...

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Frontline Associate information

See salary details

$10

$19

$33

How much do frontline associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for frontline associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Frontline Associate, and why are they important?

To thrive as a Frontline Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, problem-solving, and teamwork skills help you create positive customer experiences and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, smooth store operations, and achieving organizational goals.

What is the difference between Frontline Associate vs Cashier?

AspectFrontline AssociateCashier
ResponsibilitiesCustomer service, assisting with product inquiries, stocking shelvesProcessing transactions, handling payments, issuing receipts
Required SkillsCommunication, customer service, basic product knowledgeMath skills, attention to detail, customer interaction
Work EnvironmentRetail stores, supermarkets, convenience storesCheckout counters, retail stores, supermarkets
CertificationsNone typically requiredNone typically required

While both roles are customer-facing in retail settings, Frontline Associates have broader responsibilities including assisting customers and stocking, whereas Cashiers focus primarily on processing transactions at the checkout. Both roles require strong communication skills and are essential for retail operations.

What are some common challenges faced by Frontline Associates, and how can they be effectively managed?

Frontline Associates often encounter challenges such as managing high customer volumes, handling difficult customer interactions, and adapting to rapidly changing priorities. Successfully navigating these situations requires strong communication skills, resilience, and the ability to remain calm under pressure. Many organizations support their Frontline Associates with regular training, clear escalation procedures, and a collaborative team environment to help address these challenges and ensure customer satisfaction.

What are Frontline Associates?

Frontline Associates are employees who interact directly with customers, clients, or the public in various industries such as retail, hospitality, healthcare, and customer service. They are responsible for providing assistance, answering questions, resolving issues, and ensuring a positive customer experience. Frontline Associates play a crucial role in representing the company’s brand and values, as they are often the first point of contact for customers. Their duties may include handling transactions, managing inquiries, and maintaining a clean and welcoming environment.
More about Frontline Associate jobs
What cities are hiring for Frontline Associate jobs? Cities with the most Frontline Associate job openings:
What are the most commonly searched types of Frontline jobs? The most popular types of Frontline jobs are:
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Frontline Associate jobs near you
Infographic showing various Frontline Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.
DIRECTOR OF PATIENT DINING SERVICES - MULTI UNIT SUPPORT / HOSPITALS

DIRECTOR OF PATIENT DINING SERVICES - MULTI UNIT SUPPORT / HOSPITALS

Compass Group

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,075 frontline employees who took The Breakroom Quiz

313th of 451 rated business services

Job description

Reports to: Regional Director of Operations
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
As the Director of Patient Services, you will provide strategic, multi unit level support to patient dining operations. This role focuses on strengthening foundational operations, improving processes, elevating the patient experience, and ensuring consistent training and dietary standards across all supported locations, rather than overseeing daily unit-level operations. These functions include, but are not limited to, management, education, training, and performance improvement of the patient services frontline team. The director assures compliance with all applicable patient related regulatory agencies and healthcare standards at supported facilities while promoting patient satisfaction and positive public relations through the safe, efficient, and effective use of resources.
Key Responsibilities:
  • Partner with Patient Services Managers, site leadership, and cross-functional teams to standardize patient dining service models across multiple locations, evaluate current workflows, and implement process improvements that enhance efficiency, quality, regulatory compliance, and the overall patient experience, using influence and best practices to drive adoption without direct line authority
  • Coordinates and implements patient service programs based upon medical direction, patient population, and contract
  • Assist with the coaching, training, and development of Patient Services Managers, supervisors, and teams by leading and supporting training initiatives focused on operations, dietary and nutrition compliance, food safety, and patient experience excellence
  • Support and optimize bedside ordering programs by reinforcing operational fundamentals, service standards, and consistency
  • Serve as a subject-matter resource for healthcare food and nutrition practices, regulatory readiness, and survey support
  • Assists in the evaluation of patient food services associates, as applicable and according to departmental policy
  • Monitor competency, productivity, documentation accuracy, and overall performance trends of Patient Services Managers and teams, ensuring outcomes align with organizational objectives and patient-centered care goals
  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
  • Communicates effectively with all team members, patients and families through conferences, individual consultation and committee participation
  • Perform additional duties as assigned

Preferred Qualifications:
  • Five years of food and nutrition or patient services experience supporting patient or resident populations in hospital, senior living, or comparable healthcare settings
  • Experience in leadership, program oversight, training, or operational support
  • Bachelor's degree in Nutrition, Dietetics, Hospitality Management or related field, or equivalent years of relevant experience
  • Certified Dietary Manager or Registered Dietitian preferred
  • ServSafe® Certified
  • Demonstrated knowledge of food trends with an emphasis on quality, production, sanitation, food cost controls, and presentation
  • Proven ability to support training, development, and coaching initiatives across food and patient dining services
  • Strong written and verbal communication skills, with the ability to effectively communicate across leadership, client, patient, and frontline associate levels
  • Financial, budgetary, accounting, and analytical skills relevant to food and nutrition operations
  • Proficient computer skills, including Microsoft Office applications (Word, PowerPoint, Outlook) and internet-based tools

Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1531889
TouchPoint
PASCHA A BELNAVIS
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