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Front Office Jobs in Iowa (NOW HIRING)

QuickVisit Urgent Care

Front Office Specialist

Osceola, IA · On-site

$17 - $18/hr

Description Medical Front Office Specialist Quick Visit Urgent Care - Osceola, Iowa We are seeking a full-time Front Office Specialist to become a part of our team working in the urgent care/primary ...

DMOS

Front Office Coordinator

Norwalk, IA · On-site

$15.50 - $20.25/hr

As a Front Office Coordinator at our Norwalk Clinic, you will be responsible for assisting patients with the check in process for our Urgent Injury Clinic and general clinic appointments, as well as ...

NVA

Front Office Coordinator

Des Moines, IA · On-site

$16 - $17/hr

Front Office Coordinators play a pivotal role in our practice and are the first and last contact for our clients. They must strive to create positive lasting impressions and inspire our team to keep ...

NVA

Front Office Coordinator

Des Moines, IA · On-site

$16 - $17/hr

Front Office Coordinators play a pivotal role in our practice and are the first and last contact for our clients. They must strive to create positive lasting impressions and inspire our team to keep ...

StaffMyAgency LLC

Receptionist / Front Office

Waterloo, IA · On-site

$35K - $45K/yr

Gary Bock - State Farm Agency, located in Waterloo/Cedar Falls, IA has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person ...

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Front Office information

See Iowa salary details

$8

$16

$22

How much do front office jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for front office in Iowa is $16.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.08 per hour, depending on experience, location, and employer.

What is a front office?

A Front Office job typically refers to roles that involve direct interaction with clients, customers, or guests, such as receptionists, guest service agents, or front desk staff in hotels, offices, or other businesses. These professionals are responsible for greeting visitors, answering inquiries, managing reservations, and ensuring a positive first impression of the organization. Front Office staff often handle administrative tasks and coordinate communication between guests and other departments within the organization. Their work is crucial in maintaining efficient operations and delivering excellent customer service.

What skills and qualifications are needed to thrive as a front office professional?

To thrive as a Front Office professional, you need strong organizational skills, attention to detail, and a background in administration or hospitality, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and office management tools is commonly required. Excellent communication, problem-solving abilities, and a friendly demeanor are valuable soft skills that help build positive first impressions. These skills are crucial for efficient operations and ensuring exceptional guest or client experiences.

How does the front office team typically collaborate with other departments in a hospitality setting?

Front Office staff work closely with housekeeping, maintenance, and sales teams to ensure a seamless guest experience. Effective communication is essential, as Front Office personnel often coordinate room assignments with housekeeping, relay guest requests to maintenance, and assist the sales team with special events or group bookings. Regular briefings and the use of shared management systems help facilitate teamwork and keep everyone informed about guest needs or potential issues.

What is the difference between Front Office vs Receptionist?

AspectFront OfficeReceptionist
Primary RoleHandles guest services, reservations, and administrative tasks at the front deskWelcomes visitors, answers phones, and manages front desk operations
Required CredentialsOften includes hospitality or customer service experience, sometimes certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentHotels, corporate offices, hospitals, and other customer-facing settingsHotels, clinics, offices, and similar environments
Employer & Industry UsageCommon in hospitality, healthcare, and corporate sectorsPrimarily in hospitality and healthcare industries

While both roles involve front desk responsibilities, the Front Office typically encompasses a broader range of guest services and administrative duties, often requiring more specialized skills or certifications. The Receptionist role is more focused on greeting visitors and managing initial communications. Both positions are essential for smooth front-end operations in various industries.

What are considered front office jobs?

Front office jobs typically include roles such as receptionists, administrative assistants, front desk clerks, and customer service representatives who interact directly with clients or visitors. These positions often require strong communication skills, organization, and proficiency with office tools like computers and phone systems.

What are the jobs of front office?

The front office in a business or organization is responsible for customer service, greeting visitors, managing phone calls, scheduling appointments, and handling administrative tasks. It often serves as the first point of contact and requires skills in communication, organization, and basic computer applications. Front office staff may also assist with billing, record keeping, and coordinating with other departments.

What is the main job of the front office?

The main job of the front office is to serve as the first point of contact for visitors and clients, handling reception duties, answering phones, and managing appointments. Front office staff also perform administrative tasks such as data entry, scheduling, and maintaining communication within the organization.
More about Front Office jobs

What are the most commonly searched types of Front Office jobs in Iowa?

The most popular types of Front Office jobs in Iowa are:

What are popular job titles related to Front Office jobs in Iowa?

For Front Office jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Front Office jobs in Iowa look for?

The top searched job categories for Front Office jobs in Iowa are:

Front Office jobs near you
Infographic showing various Front Office job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $34,580 per year, or $16.6 per hour.

Front Office Specialist

QuickVisit Urgent Care

Osceola, IA • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description

Medical Front Office Specialist
Quick Visit Urgent Care - Osceola, Iowa

We are seeking a full-time Front Office Specialist to become a part of our team working in the urgent care/primary care setting. Your main focus will be providing high-quality patient care as part of a healthcare team. You will work within the scope of the medical protocols established by the company and within the scope of duties assigned, to provide prompt, comprehensive and competent medical care. The ideal candidate is an experienced medical front office receptionist or assistant who has two years of customer experience, works well with others, and has a positive experience with patient care.

Key Tasks and Responsibilities:

  • Greets patients in a polite, prompt, and helpful manner.
  • Must have a pleasant disposition with a desire to provide great customer service.
  • Ability to check patients in and out at the front desk to ensure patient flow and when needed
  • Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
  • Understand Insurance verification process and data entry into EMR
  • Must be organized and detail-oriented
  • Provides solutions to patient problems and recognizes and seeks help in emergent/ hazardous situations
  • Completes patient check-in/out procedures when necessary
  • Obtains and accurately documents of each patient.
  • Maintains examination room and stocks if necessary
  • Adheres to infection control/safety guidelines and patient confidentiality policies
  • Performs other duties as assigned
  • Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions
  • Taking deposits and getting change from the bank
  • Experience with MS Word and MS Excel, knowledge of HIPAA, ability to work independently and as a team.
  • Knowledge of office equipment to include fax, scanner, and copy machine.
  • Must be willing to travel as needed to other clinics.
  • Must maintain regular and sustained attendance.
  • Job descriptions are subject to change, whether that is adding or taking away duties, by the discretion of the company.


Schedule:

  • 12 Hour Shift
  • Monday to Friday
  • Weekends

Benefits:

  • Health, Dental, Vision Insurance
  • Short Term Disability
  • 401k Program
  • PTO
  • Employer covered Long Term Disability and Life Insurance Policy
  • Employee Discount Program - Free visits to you and discounted care for your family!


Join Us in Creating a Healthier Tomorrow! Ready to be a catalyst for change and innovation? Join us in shaping the future of healthcare. It's about more than just a job - it's about leaving a lasting impact on the way we approach healthcare in Iowa. We can't wait to start this journey with you!



Equal Opportunity Statement

QuickVisit is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race (including discrimination on the basis of a person's hair texture or protective hairstyle commonly or historically associated with race, such as braids, locks, and twists), color, national origin, ancestry, religion, creed, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), marital status, AIDS/HIV status, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Requirements

Education and Experience:

  • High School graduate or equivalent
  • 2 years of customer service required

Apply