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Front Office Operations Manager Jobs in Rochester, MI

Concentra

Physical Therapy Front Office

Fraser, MI

$14.75 - $19.25/hr

The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient ... Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive ...

Concentra

Physical Therapy Front Office

Fraser, MI · On-site

$14.75 - $19.25/hr

The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient ... Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive ...

Concentra

Physical Therapy Front Office

Fraser, MI

$14.75 - $19.25/hr

The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient ... Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive ...

Concentra

Physical Therapy Front Office

Fraser, MI · On-site

$14.75 - $19.25/hr

The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient ... Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive ...

Halsey & Associates Inc

Be Seen First

Medical Front Office Coordinator

Detroit, MI · On-site

$17.53 - $21/hr

You will greet patients, manage appointment scheduling, answer and route calls, maintain accurate ... operation, or billing is preferred. * Minimum of three (3) years of experience in a medical office ...

Halsey & Associates Inc

Be Seen First

Medical Front Office Coordinator

Detroit, MI · On-site

$17.53 - $21/hr

You will greet patients, manage appointment scheduling, answer and route calls, maintain accurate ... operation, or billing is preferred. * Minimum of three (3) years of experience in a medical office ...

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Front Office Operations Manager information

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How much do front office operations manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for front office operations manager in Rochester, MI is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.43 per hour, depending on experience, location, and employer.

What is a front office operations manager?

Front Office Operations Managers oversee the daily operations of a business’s front office, typically in industries such as hospitality, healthcare, or corporate environments. Their responsibilities include managing front desk staff, ensuring excellent customer service, handling guest or client complaints, and coordinating with other departments to maintain smooth operations. They often implement procedures, train employees, and monitor performance to uphold company standards. Strong communication, organizational, and leadership skills are essential for this role.

How does a front office operations manager typically collaborate with other departments to ensure smooth guest experiences?

A Front Office Operations Manager works closely with housekeeping, maintenance, and food and beverage teams to coordinate guest services and resolve any issues quickly. Regular communication with these departments is essential, often through daily briefings or meetings, to align on guest arrivals, special requests, and room readiness. This collaborative approach helps address challenges such as overbooking, last-minute changes, or guest complaints efficiently, ensuring a seamless experience for all guests.

What are the key skills and qualifications needed to thrive as a front office operations manager, and why are they important?

To thrive as a Front Office Operations Manager, you need expertise in front office procedures, staff supervision, and customer service, usually backed by a degree in hospitality or business management. Familiarity with property management systems (PMS) such as Opera or Amadeus, as well as proficiency in reservation software and Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve guest concerns effectively. These skills ensure smooth front office operations, enhance guest satisfaction, and support overall business success.

What is the difference between Front Office Operations Manager vs Front Desk Supervisor?

AspectFront Office Operations ManagerFront Desk Supervisor
ResponsibilitiesOversees overall front office functions, manages staff, and ensures guest satisfactionSupervises front desk staff, handles guest check-ins/outs, and manages daily operations
CredentialsTypically requires hospitality management experience, relevant certifications, and leadership skillsOften requires customer service experience and hospitality knowledge
Work EnvironmentOffice setting within hotels or resorts, overseeing multiple departmentsFront desk area, interacting directly with guests
Common UsageUsed in larger hotels or resorts with multiple departmentsCommon in smaller hotels or properties with a single front desk

The Front Office Operations Manager focuses on managing the entire front office department, including staff and operations, while the Front Desk Supervisor primarily oversees guest interactions and daily front desk activities. Both roles require hospitality experience, but the manager position involves broader responsibilities and strategic oversight.

How much is the salary of a front office operations manager?

The salary of a front office operations manager typically ranges from $45,000 to $80,000 annually, depending on experience, location, and the size of the organization. In larger hotels or corporate settings, salaries can exceed this range, and additional benefits may be included.

What job categories do people searching Front Office Operations Manager jobs in Rochester, MI look for?

The top searched job categories for Front Office Operations Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Front Office Operations Manager jobs?

Cities near Rochester, MI with the most Front Office Operations Manager job openings:

Front Office Operations Manager jobs near you

Duty Manager (Saudi National Talent) - Front Office - Jumeirah The Red Sea

Jumeirah

West Bloomfield, MI • On-site

Full-time

Medical

Re-posted 3 days ago

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the op ening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. 

About the Job

An exciting opportunity has arisen for a Front Office Duty Manager (Saudi National Talent) to join Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

  • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy. 

  • Conduct room inspections to assess availability and compliance with operational standards. 

  • Coordinate activities within designated areas to improve departmental cooperation and service delivery. 

  • Attending daily briefings and communication meetings to disseminate information and ensure team alignment. 

  • Manage booking situations, including handling overbooking scenarios when necessary. 

  • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. 

About You

The ideal candidate for this position will have the following experience and qualifications:

  • Hold Bachelor's Degree of Hospitality or relevant field from an accredited and renowned University.

  • Possess strong computer literacy, including knowledge of MS Office. 

  • Have 3 - 5 years of experience in Guest Services/Public Relations/Front Office roles within the luxury hospitality industry. 

  • Demonstrates adaptability and flexibility towards working shift.

  • Show strong problem-solving skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. 

Benefits include: 

  • Supportive and inclusive work environment 

  • Access to Learning & Development programmes and clear career pathways

  • Opportunities for internal mobility within our global network

  • Colleague discounts on food, beverage, and hotel stays worldwide

  • Health care and insurance benefits

  • Locally competitive salary and incentive structure

  • Locally relevant benefits as determined by the property 

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