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Front Office Management Jobs (NOW HIRING)

Homma Talent

Front Office Manager

Marathon, FL · On-site

$75K/yr

Requirements * 4+ years of front office management experience in a luxury resort or hotel. * Bachelor's Degree in Hospitality/Tourism Management. * Strong leadership, problem-solving, and guest ...

Warwick Hotel

Front Office Manager

Dallas, TX · On-site

The Front Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the ... Proficiency in property management software (PMS) and Microsoft Office Suite. * Excellent ...

Stonebridge Companies

Front Office Manager

Fort Lee, NJ · On-site

$65K/yr

Required Experience, Education, and Skills: * 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations. * Proven leadership and ...

Stonebridge Companies

Front Office Manager

Absecon, NJ · On-site

$60K - $62K/yr

Required Experience, Education, and Skills: * 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations. * Proven leadership and ...

Stonebridge Companies

$65K/yr

Required Experience, Education, and Skills: * 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations. * Proven leadership and ...

Stonebridge Companies

Front Office Manager

Denver, CO · On-site

$60K - $62K/yr

Required Experience, Education, and Skills: * 3+ years of front office management experience in a hotel environment, with a strong focus on guest service and operations. * Proven leadership and ...

Lore Group

Front Office Manager

Lewiston Woodville, NC · On-site

$70K/yr

We're looking for a Front Office Manager to lead the team at the heart of our guest experience ... Ensure property management systems are used effectively to support guest service, upselling ...

New

Perfection Auto Services

Be Seen First

Front Office Manager

Port Washington, NY · On-site

$70K - $75K/yr

Proven experience in management operations, with a strong understanding of front desk functions ... We're growth-oriented and looking for a Front Office Manager who will help build scalable systems ...

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Front Office Management information

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$12

$23

$37

How much do front office management jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for front office management in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What is front office management?

Front Office Management refers to the department or team responsible for handling direct interactions with clients, guests, or customers in organizations like hotels, hospitals, and offices. This role typically involves tasks such as greeting visitors, managing reservations, answering inquiries, and coordinating communication between various departments. Front Office Managers ensure smooth customer service operations and are often the first point of contact for anyone entering the establishment. Their efficiency and professionalism significantly impact the overall impression and satisfaction of clients.

What are some common challenges faced in a front office management role, and how can they be addressed?

Front Office Management professionals often encounter challenges such as handling high volumes of guest inquiries, managing last-minute booking changes, and coordinating effectively with housekeeping and maintenance teams. To address these, it's important to develop strong communication and organizational skills, and to stay adaptable in fast-paced situations. Regular training, clear standard operating procedures, and using property management systems can help streamline tasks and enhance collaboration across departments.

What are the key skills and qualifications needed to thrive as a front office manager, and why are they important?

To thrive as a Front Office Manager, you need strong organizational, multitasking, and customer service skills, typically supported by a degree in hospitality or business management. Familiarity with property management systems (PMS), reservation software, and office productivity tools is commonly required. Exceptional communication, leadership, and problem-solving abilities help you excel in managing staff and guest interactions. These skills are crucial for ensuring smooth operations, guest satisfaction, and the overall success of the front office team.

What is the difference between Front Office Management vs Receptionist?

AspectFront Office ManagementReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles guest relations, and coordinates administrative tasksGreets visitors, answers phones, schedules appointments, and performs basic administrative duties
CredentialsTypically requires a high school diploma or equivalent; often prefers hospitality or business management experienceHigh school diploma or equivalent; on-the-job training common
Work EnvironmentHotels, corporate offices, hospitals, or other organizations with front desk operationsFront desk areas in hotels, clinics, offices, and similar settings

Front Office Management involves supervising front desk staff and managing guest relations, while Receptionists focus on greeting visitors and handling administrative tasks. Both roles are essential in customer service environments but differ in scope and responsibilities.

What do front office managers do?

Front office managers oversee the daily operations of the front desk in hotels, offices, or organizations, ensuring guest or client satisfaction, managing staff, and handling administrative tasks. They often coordinate with other departments, supervise receptionists, and use management software to maintain smooth operations.
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What states have the most Front Office Management jobs?

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Front Office Management jobs near you
Infographic showing various Front Office Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Front Office Manager

Shreveport, LA • On-site

Lotus Hospitality Management
See more jobs at Lotus Hospitality Managementexternal

$17/hr

Full-time

Re-posted 2 hours ago

Job description

POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department.
THE FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES:

  1. Trains, cross–trains and retrains all front office personnel.
  2. Participates in the selection of front office personnel.
  3. Schedules the front office staff.
  4. Supervises workload during shifts.
  5. Evaluate the job performance of each front office employee.
  6. Maintains working relationships and communicates with all departments.
  7. Verifies that accurate room status information is maintained and properly communicated.
  8. Resolves guest problems quickly, efficiently, and courteously.
  9. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
  10. Reviews and completes credit limit report.
  11. Works within the allocated budget for the front office.
  12. Receives information from the upper-manager and passes on pertinent details to the incoming employees.
  13. Enforces all cash handling, check-cashing, and credit policies.
  14. Conducts regularly scheduled meetings of front office personnel.
  15. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
  16. Upholds the hotel’s commitment to hospitality.
  17. Prepare performance reports related to the front office.
  18. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc.
  19. Monitor high-balance guests and take appropriate action.
  20. Ensure implementation of all hotel policies and house rules.
  21. Operate all aspects of the Front Office computer system, including report generation and analysis.
  22. Prepare revenue and occupancy forecasting.
  23. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
  24. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
  25. Monitor all V.I.P.’s special guests and requests.
  26. Maintain the required pars level of all front office and stationery supplies.
  27. Review daily front office work and activity reports generated by Night Audit.
  28. Review Front office log book and Guest feedback forms on a daily basis.
  29. Maintain an organised and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
  30. Perform other duties as requested by management.