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Front Office Banking Jobs (NOW HIRING)

EOS USA

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

Front Office Agent The Front Office Agent is the first friendly face a guest sees when they arrive ... Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.

HHM Hotels

Front Office Director

Manhattan, NY · On-site

$80K - $85K/yr

Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office. * Coordinate with corporate ...

Plazahotelelpaso

Front Office Director

Manhattan, NY · On-site

$90 - $120/hr

Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office. * Coordinate with corporate ...

Little Something

Front Office Director

Manhattan, NY · On-site

Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office. * Coordinate with corporate ...

Little Something

Front Office Director

Manhattan, NY · On-site

$80K - $85K/yr

Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office. * Coordinate with corporate ...

Moxy NYC Downtown

Front Office Director

Manhattan, NY · On-site

$80K - $85K/yr

Oversee the property accounting functions including but not limited to Accounts payable and receivables, house bank audits, petty cash as it relates to the front office. * Coordinate with corporate ...

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when ... Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.

Hawks Cay Resort

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

Front Office Agent The Front Office Agent is the first friendly face a guest sees when they arrive ... Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.

EOS Hospitality

Front Office Agent

Marathon, FL · On-site

$16 - $19.75/hr

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when ... Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.

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Front Office Banking information

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How much do front office banking jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front office banking in the United States is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office banking professional?

To thrive in Front Office Banking, you need strong analytical abilities, a solid grasp of financial markets and products, and typically a degree in finance, economics, or a related field. Familiarity with Bloomberg Terminal, Excel modeling, and financial risk management systems is critical. Excellent communication, client relationship management, and decision-making skills set top performers apart in this client-facing role. These skills are vital for effectively serving clients, driving revenue, and maintaining compliance in a fast-paced financial environment.

What are some common challenges faced in a front office banking role, and how can new hires successfully navigate them?

Front Office Banking professionals often face challenges such as managing high-pressure environments, meeting demanding sales and client relationship targets, and staying updated with rapid market changes. To succeed, new hires should develop strong communication and analytical skills, actively seek feedback from experienced colleagues, and utilize ongoing training programs provided by the bank. Building effective relationships with both clients and internal teams is also crucial for overcoming obstacles and advancing in this dynamic role.

What is the difference between Front Office Banking vs Customer Service Representative in banking?

AspectFront Office BankingCustomer Service Representative in banking
Primary RoleClient engagement, sales, relationship managementHandling customer inquiries, account support
Required CredentialsFinancial certifications often preferred, relevant banking experienceBasic banking knowledge, customer service skills
Work EnvironmentBranch, client meetings, sales-focusedBranch, call centers, support desks
Employer & Industry UsageCommercial banks, private banks, investment firmsRetail banks, commercial banks

Front Office Banking focuses on client relationships and sales, requiring financial knowledge and experience, while Customer Service Representatives handle inquiries and support, emphasizing customer service skills. Both roles are essential in banking but differ in responsibilities and work environment.

What is front office banking?

Front office banking jobs refer to roles that involve direct interaction with clients and revenue-generating activities in banks and financial institutions. These positions typically include investment bankers, sales and trading professionals, and relationship managers. Front office staff are responsible for providing financial products and services, advising clients, and executing transactions. Their work is crucial to the bank's profitability and often requires strong analytical, communication, and client management skills.
More about Front Office Banking jobs
What cities are hiring for Front Office Banking jobs? Cities with the most Front Office Banking job openings:
What states have the most Front Office Banking jobs? States with the most job openings for Front Office Banking jobs include:
What job categories do people searching Front Office Banking jobs look for? The top searched job categories for Front Office Banking jobs are:
Front Office Banking jobs near you
Infographic showing various Front Office Banking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $34,538 per year, or $16.6 per hour.

Front Office Agent

EOS USA

Marathon, FL • On-site

$16 - $19.75/hr

Other

Re-posted 3 days ago

Job description

Front Office Agent

The Front Office Agent is the first friendly face a guest sees when they arrive and the last when they leave. The Front Office Agent is main point of contact for all guests. They are responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.

Responsibilities:

  • Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Ascertain callers' needs through open-ended questions.
  • Describe room accommodations and all amenities.
  • Obtain all designated information to book a reservation.
  • Accommodate special requests and designate such in the system following hotel SOP's.
  • Access guest history records to best service guests; maintain accurate information in guest history files.
  • The ability to exercise personal discipline and extra diligence to assure that projects are completed on a timely basis.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
  • Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
  • Present folio to guest and resolve any disputed charges.
  • Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
  • Perform additional duties, as assigned.
  • Strong organizational, prioritization skills and ability to work well under pressure and meet deadlines.
  • Possess an eye for the smallest detail and maintain a keen sense of urgency.
  • Ability to think clearly, remain calm, and resolve problems using good judgment.

Physical Requirements:

  • Must be able to bend, stoop, squat, and stretch to fulfill necessary tasks.
  • Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length

Qualifications:

  • Education: High school or equivalent preferred.
  • Experience: 1 to 2 years in a similar position experience preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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