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Fidelity Bank Jobs (NOW HIRING)

Fidelity Bank

Personal Banker: Pittston Branch

Pittston, PA

$18.25 - $22.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work . A core part of our ...

Fidelity Bank

Personal Banker: Nazareth Branch

Nazareth, PA · On-site

$18.25 - $22.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision ...

Fidelity Bank

Client Care Center Banker

Scranton, PA

$17.75 - $22.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work . A core part of our ...

Fidelity Bank

Client Care Center Banker

Scranton, PA · On-site

$17.75 - $22.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision ...

Fidelity Bank

Personal Banker: Mountain Top

Mountain Top, PA · On-site

$17.50 - $21.50/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision ...

Fidelity Bank

Personal Banker: Easton Branch

Easton, PA · On-site

$18.25 - $22.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work . A core part of our ...

Fidelity Bank

Personal Banker: Wyoming Branch

PA · On-site

$18.25 - $22.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision ...

Fidelity Bank

Personal Banker: Pittston Branch

Pittston, PA · On-site

$18.25 - $22.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision ...

Fidelity Bank

Personal Banker: Hazleton Branch

Hazleton, PA · On-site

$19 - $23.25/hr

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision ...

Fidelity Bank

Mortgage Consultant

Scranton, PA · On-site

For over a decade, Fidelity Bank has been ranked among the area's top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision ...

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Fidelity Bank information

What are Fidelity Bank jobs?

Fidelity Bank jobs refer to various employment opportunities available at Fidelity Bank, a financial institution that offers banking and financial services. These roles can range from customer service representatives and loan officers to branch managers and financial analysts. Employees may work in different departments such as retail banking, corporate banking, IT, operations, and risk management. Fidelity Bank jobs typically require strong communication skills, attention to detail, and a background in finance or related fields. The bank also provides training and professional development opportunities to help employees grow in their careers.

What are the key skills and qualifications needed to thrive as a professional at Fidelity Bank?

To thrive as a professional at Fidelity Bank, you need a solid background in finance, banking operations, customer service, and often a relevant degree in business or finance. Familiarity with banking software, CRM systems, and regulatory compliance certifications such as AML or KYC is typically required. Strong communication, problem-solving skills, and attention to detail set candidates apart in this role. These skills are crucial for ensuring accurate financial transactions, maintaining regulatory standards, and delivering exceptional customer experiences.

What are some common challenges faced by employees working at Fidelity Bank, and how can they be addressed?

Employees at Fidelity Bank often navigate a fast-paced, customer-focused environment that requires balancing regulatory compliance with high service standards. One common challenge is staying updated with frequent changes in financial regulations and new banking technologies. To address this, the bank provides regular training sessions and encourages collaboration among team members to share best practices. Building strong communication skills and actively seeking support from colleagues and supervisors can help employees overcome these challenges and thrive in their roles.

What is the difference between Fidelity Bank vs Commercial Banker?

AspectFidelity BankCommercial Banker
Required CredentialsBanking certifications, relevant degreesBanking certifications, finance degrees
Work EnvironmentRetail and corporate banking branchesCorporate clients, financial institutions
Employer & Industry UsageFinancial institutions, retail bankingCommercial banking divisions
Common Search & ComparisonYesYes

Fidelity Bank and Commercial Bankers both operate within the banking industry, often requiring similar credentials like finance degrees and banking certifications. Fidelity Bank typically focuses on retail and corporate banking services at branch locations, while Commercial Bankers specialize in serving business clients and managing large commercial accounts. Both roles are integral to banking operations, but their client focus and work environments differ slightly, making them common points of comparison for job seekers in the banking sector.

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Fidelity Bank jobs near you
Infographic showing various Fidelity Bank job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Technical Services Specialist

Fidelity Bank

Scranton, PA • On-site

Full-time

Posted 23 days ago

Job description

Who We Are:
Founded in 1902, Fidelity Bank has grown to meet the expanding financial needs of the communities it serves. Recognized both regionally and nationally for its exceptional client experiences, Fidelity Bank is an industry leader, embracing technology and continuously adding new products to best serve its clients.
Why Work at Fidelity?
For over 10 years, Fidelity Bank has been ranked as one of the area's best banks by local and national publications. In addition, we have also been recognized as one of the best places to work! Part of our vision is to be the best bank for the community. In 2025, our bankers served over 6,200 hours of volunteer time and donated over $1.6 million to non-profit organizations within our markets. We are looking to hire top talent that will join our efforts to serve our community partners.
The Technical Services Specialist supports Fidelity Bank's Information Technology operations by serving as the primary help desk contact, managing internal support calls, and assisting users with system access, hardware/software setup, troubleshooting, and problem resolution. The role requires at least one year of related experience, strong PC and MS Office skills, solid communication abilities, and the capability to document procedures, provide user training, and maintain accurate records and reports. Responsibilities also include performing processing tasks and security reviews, offering rotating weekend phone support, coordinating work across departments, and ensuring adherence to IT policies, regulatory requirements, and organizational core values. The Specialist contributes to departmental goals while promoting a positive customer experience and maintaining a safe, compliant work environment.
Fidelity Discount & Deposit Bank is an Equal Opportunity Employer. We comply with all applicable federal, state, and local EEO laws, including OFCCP guidelines.

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