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Front Office Banking Jobs (NOW HIRING)

OLS HOTELS

FRONT OFFICE MANAGER

Fresno, CA · On-site

$64K - $70K/yr

Reports to Front Office Manager * Perform special projects and other responsibilities as assigned ... bank. Accept and record vouchers, credit cards/travelers checks, and other forms of payment. Count ...

Springboard Hospitality

FRONT OFFICE MANAGER

Fresno, CA · On-site

Reports to Front Office Manager * Perform special projects and other responsibilities as assigned ... bank. Accept and record vouchers, credit cards/travelers checks, and other forms of payment. Count ...

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Front Office Banking information

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$10

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How much do front office banking jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for front office banking in the United States is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.03 per hour, depending on experience, location, and employer.

What is front office banking?

Front office banking jobs refer to roles that involve direct interaction with clients and revenue-generating activities in banks and financial institutions. These positions typically include investment bankers, sales and trading professionals, and relationship managers. Front office staff are responsible for providing financial products and services, advising clients, and executing transactions. Their work is crucial to the bank's profitability and often requires strong analytical, communication, and client management skills.

What are the key skills and qualifications needed to thrive as a front office banking professional?

To thrive in Front Office Banking, you need strong analytical abilities, a solid grasp of financial markets and products, and typically a degree in finance, economics, or a related field. Familiarity with Bloomberg Terminal, Excel modeling, and financial risk management systems is critical. Excellent communication, client relationship management, and decision-making skills set top performers apart in this client-facing role. These skills are vital for effectively serving clients, driving revenue, and maintaining compliance in a fast-paced financial environment.

What are some common challenges faced in a front office banking role, and how can new hires successfully navigate them?

Front Office Banking professionals often face challenges such as managing high-pressure environments, meeting demanding sales and client relationship targets, and staying updated with rapid market changes. To succeed, new hires should develop strong communication and analytical skills, actively seek feedback from experienced colleagues, and utilize ongoing training programs provided by the bank. Building effective relationships with both clients and internal teams is also crucial for overcoming obstacles and advancing in this dynamic role.

What is the difference between Front Office Banking vs Customer Service Representative in banking?

AspectFront Office BankingCustomer Service Representative in banking
Primary RoleClient engagement, sales, relationship managementHandling customer inquiries, account support
Required CredentialsFinancial certifications often preferred, relevant banking experienceBasic banking knowledge, customer service skills
Work EnvironmentBranch, client meetings, sales-focusedBranch, call centers, support desks
Employer & Industry UsageCommercial banks, private banks, investment firmsRetail banks, commercial banks

Front Office Banking focuses on client relationships and sales, requiring financial knowledge and experience, while Customer Service Representatives handle inquiries and support, emphasizing customer service skills. Both roles are essential in banking but differ in responsibilities and work environment.

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What states have the most Front Office Banking jobs?

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What job categories do people searching Front Office Banking jobs look for?

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Front Office Banking jobs near you
Infographic showing various Front Office Banking job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $34,538 per year, or $16.6 per hour.

Front Office Manager

First Hospitality

Chicago, IL • On-site

$50K - $55K/yr

Other

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

First Hospitality rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Front Office Manager

Compensation: $50,000 to $55,000 per year

What's in it for you

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job

The Front Office Manager leads the hotel's front desk and guest services team. Front Office Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Front Office Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Front Office Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams. This is a "working Front Office Manager" role, which means 50-75% of your weekly hours will be spent as the primary Front Desk Team Member on duty.

What you'll be doing

  • Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
  • Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
  • Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
  • Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
  • Effectively communicate with front office team and other hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
  • Listen to guests and team members and empathize with their challenges. When necessary, solicit guest feedback and act on recurring concerns.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
  • If applicable, maintain balance and security of house bank and accurately log all transactions.

Success factors

Experience & Education:

  • 2+ years of customer service experience, preferably in Hospitality or related industry
  • High School diploma or equivalency education certificate required

Communication:

  • Excellent verbal and written communication skills
  • Must be able to speak, read, and write in primary language used in the workplace
  • Physical:
  • 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.

Equal Opportunity Employer.

Lively Hotel at OAK

5101 N Pennsylvania Ave

Oklahoma City, OK 73112

Hotel with 132 Rooms

Managed By First Hospitality

Current Job Openings

  • Breakfast Server
  • Restaurant Server
  • Housekeeping Supervisor
  • Restaurant Bartender
  • Director of Sales & Marketing
  • Guest Service Representative - Front Desk
  • Restaurant Host
  • Front Office Manager

What First Hospitality employees say

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Hours and flexibility

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