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Front Office Associate Jobs in Arizona (NOW HIRING)

Hospitality Ventures

Front Desk Agent

Phoenix, AZ · On-site

$14.25 - $17.75/hr

You will report to the Front Office Manager or Front Office Supervisor. * A career as a front desk ... A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love ...

Tjx

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

TJX Companies

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Omni Hotels

Front Office Desk Agent

Paradise Valley, AZ · On-site

$14.50 - $18.25/hr

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to ... Front Desk Agent Overview: This team member will be responsible for providing a five-star welcome ...

Pacifichospitality

Front Desk Supervisor

Phoenix, AZ · On-site

$17 - $21.75/hr

The Front Office Supervisor provides hands-on leadership for Front Office Agents, PBX, and Bell ... Great If You Have Associate's degree in hospitality management or related field. Experience in ...

TJX Companies

Front End Returns Associate

Tucson, AZ · On-site

$16.15 - $16.65/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Pacific Hospitality Group

Front Desk Supervisor

Phoenix, AZ · On-site

$17 - $21.75/hr

The Front Office Supervisor provides hands-on leadership for Front Office Agents, PBX, and Bell ... Great If You Have • Associate's degree in hospitality management or related field. • Experience ...

Omni Hotels

Front Office Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

At Omni Hotels & Resorts, our associates are the foundation of our success. We are dedicated to ... Front Desk Agent Overview: This team member will be responsible for providing a five-star welcome ...

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Front Office Associate information

See Arizona salary details

$9

$15

$21

How much do front office associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front office associate in Arizona is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a front office associate, and why are they important?

To thrive as a Front Office Associate, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with front desk management software, scheduling systems, and basic office equipment is typically required. Excellent communication, professionalism, and problem-solving abilities help you stand out in this role. These skills ensure efficient operations, positive guest experiences, and effective handling of daily administrative tasks.

Does front office associate pay well?

Front Office Associates typically earn an hourly wage that varies by location and experience, with median salaries ranging from $12 to $20 per hour. Factors such as industry, employer size, and additional skills like customer service or administrative tools can influence pay levels.

How does a front office associate typically collaborate with other departments within a hotel or hospitality setting?

Front Office Associates play a key role in coordinating with various hotel departments, such as housekeeping, maintenance, and concierge services, to ensure guest requests and needs are promptly met. They often communicate guest check-in/check-out information, special requests, and feedback to the relevant teams, helping to deliver a seamless guest experience. Effective collaboration and communication skills are essential, as Front Office Associates act as the central point of contact between guests and the hotel's operational departments.

What is the difference between Front Office Associate vs Receptionist?

AspectFront Office AssociateReceptionist
CredentialsHigh school diploma; some roles may require customer service certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Job ResponsibilitiesCheck-in/out guests, handle reservations, assist with inquiriesAnswer phones, greet visitors, manage appointments

Both roles involve front desk duties, but Front Office Associates often handle more guest services and reservations, especially in hospitality settings, while Receptionists focus on answering calls and greeting visitors. The roles overlap in customer service skills and work environments, but the scope of responsibilities varies based on industry and employer needs.

What is a front office associate?

Front office associates perform a variety of customer support functions at a business or facility. These types of jobs are often found in healthcare facilities and hotels. As a front office associate, your job duties include answering customer calls, handling customer service questions, and keeping accurate records of visiting customers. The qualifications to become a front office associate include a high school diploma or equivalent.

Can you get a front office associate with no experience?

Front Office Associate positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills such as communication, organization, and customer service are important, and some roles may prefer or require a high school diploma or equivalent. Entry-level candidates can often qualify if they demonstrate a positive attitude and willingness to learn.
More about Front Office Associate jobs
What are the most commonly searched types of Front Office jobs in Arizona? The most popular types of Front Office jobs in Arizona are:
What cities in Arizona are hiring for Front Office Associate jobs? Cities in Arizona with the most Front Office Associate job openings:
Front Office Associate jobs near you
Infographic showing various Front Office Associate job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $33,009 per year, or $15.9 per hour.

Assistant Manager - Front Office

Marriott

Scottsdale, AZ • On-site

Full-time

Posted 3 days ago

New

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Communicates performance expectations employees in accordance with job descriptions for each position.

Handles employee questions and concerns.

Effectively schedules employees to business demands and tracks employee time and attendance.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Assists in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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