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Front Desk Receptionist Manager Jobs in Rochester, MN

Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty ...

... front desk coverage during staffing needs. On remote workdays, team members focus on managing ... Receptionist or comparable). Completion of a Medical Terminology course preferred. Exposure to ...

... front desk coverage during staffing needs. On remote workdays, team members focus on managing ... Receptionist or comparable). Completion of a Medical Terminology course preferred. Exposure to ...

... front desk coverage during staffing needs. On remote workdays, team members focus on managing ... Receptionist or comparable). Completion of a Medical Terminology course preferred. Exposure to ...

... front desk atmosphere * Respond to guest inquiries about the hotel, local attractions, dining, and transportation * Utilize Hilton's OnQ reservation system and PEP platform to manage bookings and ...

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Front Desk Receptionist Manager information

See Rochester, MN salary details

$10

$16

$22

How much do front desk receptionist manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for front desk receptionist manager in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, MN?

The most popular types of Front Desk Receptionist jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Front Desk Receptionist Manager jobs?

Cities near Rochester, MN with the most Front Desk Receptionist Manager job openings:

Front Desk Agent - Kahler Inn & Suites

Rochester, MN • On-site

$17 - $18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

Overview
Kahler Inn & Suites, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.
We are seeking a friendly and professional Front Desk Agent to join our team. We are hiring full time positions. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.
Responsibilities
  • Greet and welcome guests upon arrival and departure
  • Check guests in and out efficiently and accurately
  • Manage reservations via phone, email, and in-person
  • Handle guest inquiries, requests, and complaints promptly and professionally
  • Process payments and manage the cash drawer
  • Provide information about the hotel, available rooms, rates, and amenities
  • Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
  • Maintain a neat and organized front desk area
  • Adhere to all hotel policies, procedures, and safety guidelines

Qualifications
  • High school diploma or equivalent
  • Previous experience in a customer service role, preferably in the hospitality industry
  • Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Professional appearance and demeanor
  • Ability to stand for extended periods

Benefits:
  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Opportunities for career advancement and professional development

Compensation Range:
The compensation for this position is $17.00/hour to $18.00/hour based on qualifications and experience.
What we offer:
  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants