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Front Desk Receptionist Manager Jobs in Rochester, MN

O2B Early Education

Front Desk Receptionist

Rochester, MN

$15.25 - $19.50/hr

O2B Kids is a part of O2B Early Education which began in Gainesville, FL in 1998 and has grown widely throughout Florida, Georgia, Minnesota, Missouri, and Alabama with MANY locations on the horizon ...

O2B Early Education

Front Desk Receptionist

Rochester, MN · On-site

$15.25 - $19.50/hr

O2B Kids is a part of O2B Early Education which began in Gainesville, FL in 1998 and has grown widely throughout Florida, Georgia, Minnesota, Missouri, and Alabama with MANY locations on the horizon ...

O2B Early Education

Front Desk Receptionist

Rochester, MN · On-site

$15.25 - $19.50/hr

O2B Kids is a part of O2B Early Education which began in Gainesville, FL in 1998 and has grown widely throughout Florida, Georgia, Minnesota, Missouri, and Alabama with MANY locations on the horizon ...

CLD ROCHESTER MN LLC

Greeter

Rochester, MN · On-site

$16/hr

Front Desk receptionists will enjoy the excitement of a high quality, fast paced practice. We have ... Dental Operations Manager (DOM) Supervisor: Assistant Patient Support Team Manager (APSTM) Job ...

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Front Desk Receptionist Manager information

See Rochester, MN salary details

$10

$16

$22

How much do front desk receptionist manager jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for front desk receptionist manager in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.
What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, MN? The most popular types of Front Desk Receptionist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Front Desk Receptionist Manager jobs? Cities near Rochester, MN with the most Front Desk Receptionist Manager job openings:
Front Desk Receptionist Manager jobs near you

Front Desk Receptionist

Mercedes-Benz of Rochester

Rochester, MN

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Receptionist. This is an exciting opportunity in a growing, fast-paced industry.

Located at Napleton's Mercedes-Benz of Rochester the Receptionist is critical to out customer’s experience. The Receptionist is responsible for handling customer transactions, calculating bills, and processing payments. The ideal candidate must be accurate and customer-focused

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Pay between $18-$20 per hour
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Calculate the customer’s bill using the dealership’s computer system
  • Receive cash, checks and credit card payments from customers
  • Make change accurately and issue receipts to customers
  • Ascertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Able to work a flexible work schedule, including some weekends and holidays

Job Requirements:

  • High School Diploma or equivalent
  • Cashier experience, automotive dealership experience is a plus
  • Ability to read and comprehend instructions and information
  • Excellent communication skills
  • Professional appearance.
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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