ZipRecruiter

Log In

1

Front Desk Receptionist Manager Jobs in Rochester, MN

CLD ROCHESTER MN LLC

Greeter

Rochester, MN · On-site

$16/hr

Front Desk receptionists will enjoy the excitement of a high quality, fast paced practice. We have ... Dental Operations Manager (DOM) Supervisor: Assistant Patient Support Team Manager (APSTM) Job ...

IHG Hotels & Resorts

Front Desk Associate

Rochester, MN · On-site

$16 - $17/hr

Manage guest check-ins and check-outs efficiently * Answer phone calls and assist with reservations ... Maintain a clean, organized front desk area Qualifications * Previous customer service or hotel ...

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

General Manager Purpose of Position : Guest Service Representatives are responsible for greeting ... Carry out front desk responsibilities including, but not limited to; greeting guests, performing ...

previous pagenext page

Showing results 21-40

All JobsFront Desk Receptionist JobsFront Desk Receptionist Manager JobsFront Desk Receptionist Manager Jobs in Rochester, MN

Front Desk Receptionist Manager information

See Rochester, MN salary details

$10

$16

$22

How much do front desk receptionist manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for front desk receptionist manager in Rochester, MN is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.
What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, MN? The most popular types of Front Desk Receptionist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Front Desk Receptionist Manager jobs? Cities near Rochester, MN with the most Front Desk Receptionist Manager job openings:
Front Desk Receptionist Manager jobs near you

Front Desk Supervisor - Kahler Grand Hotel

Kahler Hotels LLC

Rochester, MN • On-site

$19 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Overview
The Kahler Grand Hotel, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality.
Job Summary:
We are seeking a dynamic and motivated Front Desk Supervisor to join our team. The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk primarily evenings and weekends, ensuring that all guest services are delivered with the highest level of professionalism and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable guest experiences.
Responsibilities
  • Supervise and support front desk staff, ensuring they provide excellent service to all guests.
  • Manage the daily operations of the front desk, including check-in, check-out, and reservations.
  • Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
  • Train, mentor, and coach front desk associates to maintain high standards of customer service.
  • Monitor and manage room inventory, ensuring maximum occupancy and revenue optimization.
  • Ensure compliance with hotel policies, procedures, and safety standards.
  • Assist with scheduling, payroll, and other administrative duties as needed.
  • Collaborate with other departments to ensure a seamless guest experience.
Qualifications
  • Previous experience in a supervisory role within a hotel or similar environment.
  • Strong leadership and communication skills.
  • Excellent customer service and problem-solving abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in hotel management software (PMS) and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.
Compensation Range:
The compensation for this position is $19.00/hour to $22.00/hour based on qualifications and experience.
What we offer:
  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants

Apply