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Front Desk Night Shift Jobs (NOW HIRING)

StepStone Hospitality

Front Desk/Night Audit Agent

Augusta, GA · On-site

$11.75 - $14.75/hr

The Front Desk/Night Audit Agent is responsible for greeting and assisting guests, completing check ... During the overnight shift, this role will also complete the hotel's daily financial audit ...

My Place Hotel

Front Desk- Night Audit

Shakopee, MN · On-site

$16 - $21.50/hr

Front Desk- Night Audit My Place Hotel is looking for motivated employees to become part of our team! Responsibilities include all aspects of guest accommodations including: * Reservations and ...

My Place Hotel

Front Desk- Night Audit

Anchorage, AK · On-site

$15.25 - $20.50/hr

Front Desk- Night Audit My Place Hotel is looking for motivated employees to become part of our team! Responsibilities include all aspects of guest accommodations including: * Reservations and ...

My Place Hotel

Front Desk- Night Audit

Carson City, NV · On-site

$14.75 - $19.50/hr

Front Desk- Night Audit My Place Hotel is looking for motivated employees to become part of our team! Responsibilities include all aspects of guest accommodations including: * Reservations and ...

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How much do front desk night shift jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk night shift in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a front desk night shift?

A Front Desk Night Shift role typically requires excellent customer service skills, attention to detail, and familiarity with basic administrative duties; a high school diploma or equivalent is usually expected. Knowledge of hotel or property management software (such as Opera or Maestro), telephone systems, and payment processing tools is often needed. Strong communication, problem-solving abilities, and the capacity to stay alert and professional during overnight hours help individuals excel in this position. These skills ensure smooth nightly operations, guest satisfaction, and effective handling of late-night issues or emergencies.

What are common challenges faced while working the front desk night shift, and how can they be managed?

Front desk night shift employees often work independently and may be responsible for managing late check-ins, handling guest complaints, and maintaining security throughout the night. Dealing with fatigued or frustrated guests and staying vigilant during quieter hours can be challenging. Effective time management, strong communication skills, and familiarity with emergency protocols help in overcoming these challenges. Many employers provide training and support resources, and seasoned night staff often develop routines to stay organized and alert. Preparing for common issues in advance and maintaining a calm, approachable demeanor contribute greatly to success in this role.

Do hotel receptionists have night shifts?

Yes, hotel receptionists often work night shifts to provide 24-hour guest service. Night shift roles typically require good communication skills, the ability to handle emergencies, and familiarity with hotel management systems. These shifts are common in hotels that operate around the clock to accommodate guests arriving or departing at all hours.

What is a front desk night shift?

A Front Desk Night Shift job involves managing the front desk operations of a hotel, office, or facility during nighttime hours. Responsibilities typically include checking in and out guests, answering phones, handling reservations, and addressing any issues that arise overnight. Employees in this role must provide excellent customer service, ensure security protocols are followed, and sometimes perform light administrative or housekeeping tasks. Strong communication, problem-solving, and multitasking skills are essential for success in this position.

More about Front Desk Night Shift jobs
What cities are hiring for Front Desk Night Shift jobs? Cities with the most Front Desk Night Shift job openings:
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Front Desk Night Shift jobs near you
Infographic showing various Front Desk Night Shift job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk/Night Audit Agent

StepStone Hospitality

Augusta, GA • On-site

$11.75 - $14.75/hr

Full-time

Posted 16 days ago

Job description

Doubletree by Hilton Augusta is seeking a dependable, professional, and guest-focused Front Desk/Night Audit Agent to join our team. This position serves as a primary point of contact for guests during the evening and overnight hours and plays an important role in maintaining a welcoming, secure, and efficient hotel environment.
The Front Desk/Night Audit Agent is responsible for greeting and assisting guests, completing check-ins and check-outs, processing payments, answering telephone calls, resolving guest concerns, and responding to requests in a timely and professional manner. During the overnight shift, this role will also complete the hotel's daily financial audit, reconcile transactions, prepare reports, and ensure all accounts and system information are accurate before the start of the next business day.
The ideal candidate is dependable, detail-oriented, comfortable working independently, and able to remain calm and professional when handling guest concerns or unexpected situations. This position is well suited for someone who enjoys delivering exceptional service while balancing front desk responsibilities with accurate financial and administrative tasks.
  • Register and assign rooms to guests.
  • Issue room key and escort instructions to Guest Service Agent or directly to guest.
  • Sort, and track incoming mail and messages.
  • Transmit and receive messages using all communication avenues.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Keep record of room availability and rate.
  • Compute bill, collect payment, and make change for guests.
  • Make, confirm, and cancel reservations via all communication avenues.
  • Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
  • Make reservation, transportation, or entertainment reservations for guest.
  • Deposit guest valuables in hotel safe deposit box.
  • Ability to accurately use various office software.
  • Have a full working knowledge and expertise of each shift including night audit.

Requirements
  • Must have a comprehensive knowledge of all hotel departments and functions.
  • Must have good mathematical and computer skills.
  • High school education required. Relevant training and experience and additional education preferred.
  • CPR and first aid training preferred.
  • Additional language ability preferred.

Apply