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Front Desk Hotel Jobs in Racine, WI (NOW HIRING)

Marcus Hotels

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

Hotels

Front Desk Agent

Milwaukee, WI

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

The Pfister Hotel

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

Marcus Corporation

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

Hotels

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

White Lodging Careers

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

Maintain complete knowledge of hotel services, room inventory, rates, and amenities to support ... Contribute to front desk productivity by maintaining organization, efficiency, and consistency ...

White Lodging Services Corp

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

Who We Are White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop ... We are seeking a Front Desk Agent who is motivated by achieving goals, maintaining high performance ...

Marcus Hotels

Front Desk Agent

Milwaukee, WI

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

White Lodging

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

Maintain complete knowledge of hotel services, room inventory, rates, and amenities to support ... Contribute to front desk productivity by maintaining organization, efficiency, and consistency ...

White Lodging Careers

Front Desk Agent

Milwaukee, WI · On-site

$14 - $17.75/hr

Maintain complete knowledge of hotel services, room inventory, rates, and amenities to support ... Contribute to front desk productivity by maintaining organization, efficiency, and consistency ...

Marcus Hotels

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

Marcus Hotels

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

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Front Desk Hotel information

See Racine, WI salary details

$8

$14

$19

How much do front desk hotel jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk hotel in Racine, WI is $14.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.25 per hour, depending on experience, location, and employer.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and handling guest inquiries, which can be physically and mentally demanding during busy periods. It requires good communication skills, multitasking ability, and often involves working irregular hours, including nights and weekends.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. Success in the role depends on the individual's ability to handle customer service tasks, use hotel management software, and remain professional in social interactions.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

What does a front desk hotel person do at a hotel?

A front desk hotel person, or front desk clerk, is responsible for checking guests in and out, managing reservations, providing information about the hotel and local area, and handling guest inquiries and complaints. They often use hotel management software and need good communication and customer service skills to ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.
What are the most commonly searched types of Front Desk Hotel jobs in Racine, WI? The most popular types of Front Desk Hotel jobs in Racine, WI are:
What are popular job titles related to Front Desk Hotel jobs in Racine, WI? For Front Desk Hotel jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Front Desk Hotel jobs in Racine, WI look for? The top searched job categories for Front Desk Hotel jobs in Racine, WI are:
What cities near Racine, WI are hiring for Front Desk Hotel jobs? Cities near Racine, WI with the most Front Desk Hotel job openings:
Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in Racine, WI as of August 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,553 per year, or $14.7 per hour.

Front Desk Manager

Marcus Hotels

Milwaukee, WI • On-site

$65K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

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Are you a hospitality leader who is passionate about creating exceptional guest experiences? Do you thrive in a fast-paced luxury environment where personalized service, attention to detail, and team development are key to success? The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations.
Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.
What you will be doing
• Lead and develop the Front Desk team by coaching, training, and motivating associates to deliver exceptional luxury guest service.
• Oversee daily Front Desk operations, including arrivals, departures, room assignments, VIP guests, and service recovery efforts.
• Create and manage staff schedules to ensure optimal coverage while meeting labor and productivity goals.
• Serve as a visible leader for guest satisfaction, proactively engaging with guests and resolving concerns in a professional and timely manner.
• Partner with Housekeeping, Reservations, Sales, Security, and other departments to ensure a seamless and memorable guest experience.
• Maintain operational and financial controls, including cash handling, billing accuracy, guest folios, and compliance with hotel policies and procedures.
Position Requirements
• 2+ years of leadership experience in Front Office, Guest Services, or Hotel Operations, preferably in an upscale or luxury hotel environment.
• Proven ability to lead, coach, and develop associates while fostering a positive team culture.
• Strong commitment to delivering exceptional guest experiences and resolving guest concerns effectively.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience with hotel property management systems (PMS) and general computer proficiency.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and peak business periods.
What's in it for you
• Health Insurance eligible after 30 days of employment, with company-paid Life Insurance
• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted Monthly On-Site Self-Parking, Discounted Dry Cleaning, Cell Phone reimbursement, 401(k) employer match
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
Job Type: Salary Exempt
Salary Range: $65,000-$75,000 based on experience
About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an equal opportunity employer.

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