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Front Desk Hotel Jobs in Racine, WI (NOW HIRING)

Marcus Corporation

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

Illinois Beach Hotel LLC

Front Desk Associate

Zion, IL · On-site

$16.50/hr

Illinois Beach Hotel is nestled along the scenic shores of Lake Michigan within Illinois Beach ... FRONT DESK ASSOCIATE Responsibilities: * In a professional and accurate manner, provide relevant ...

The Marcus Corporation

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

White Lodging Services Corp

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels ... As a Front Desk Supervisor, you will ensure an exceptional guest experience while supporting the ...

The Marcus Corporation

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI · On-site

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

Marcus Hotels

Front Desk Clerk - PT

Milwaukee, WI

$17/hr

As a Front Desk Agent you will greet our guests and welcome them to return for future stays, while ... The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond ...

The Marcus Corporation

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

The Marcus Corporation

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

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All JobsFront Desk Hotel JobsFront Desk Hotel Jobs in Racine, WI

Front Desk Hotel information

See Racine, WI salary details

$8

$14

$19

How much do front desk hotel jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk hotel in Racine, WI is $14.69, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.25 per hour, depending on experience, location, and employer.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and handling guest inquiries, which can be physically and mentally demanding during busy periods. It requires good communication skills, multitasking ability, and often involves working irregular hours, including nights and weekends.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. Success in the role depends on the individual's ability to handle customer service tasks, use hotel management software, and remain professional in social interactions.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

What does a front desk hotel person do at a hotel?

A front desk hotel person, or front desk clerk, is responsible for checking guests in and out, managing reservations, providing information about the hotel and local area, and handling guest inquiries and complaints. They often use hotel management software and need good communication and customer service skills to ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.
What are the most commonly searched types of Front Desk Hotel jobs in Racine, WI? The most popular types of Front Desk Hotel jobs in Racine, WI are:
What are popular job titles related to Front Desk Hotel jobs in Racine, WI? For Front Desk Hotel jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Front Desk Hotel jobs in Racine, WI look for? The top searched job categories for Front Desk Hotel jobs in Racine, WI are:
What cities near Racine, WI are hiring for Front Desk Hotel jobs? Cities near Racine, WI with the most Front Desk Hotel job openings:
Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in Racine, WI as of August 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,553 per year, or $14.7 per hour.

Front Desk Agent

Marcus Corporation

Milwaukee, WI • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Marcus Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 42 rated movie theaters

Job description

Front Desk Agent

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the exceptional guest experience we're known for. As a Front Desk Agent, you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service.

There's no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city's largest hotel but also a historic gem.

What you will be doing:

  • Greet and welcome guests as they arrive at the hotel.
  • Check guests in and out of rooms.
  • Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
  • Promptly answer the phone in a professional and clear manner.
  • Maintain cash handling accuracy including responsibility for House Bank.
  • Other duties as assigned.

What we are looking for:

  • Excellent customer service skills and communication are required.
  • Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
  • High school diploma or equivalent required.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergencies.

What's in it for you?

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

Job Type: Part Time, Hourly

Shift Available: Varies (including evenings, weekends, and holidays)

Pay Rate: $17/hour

About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

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