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Front Desk Hotel Jobs in Appleton, WI (NOW HIRING)

RB Hospitality LLC

Hotel Front Desk Agent

Neenah, WI · On-site

$14.75 - $18.50/hr

As a Front Desk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. From handling check-ins and check-outs to answering ...

RB Hospitality

Hotel Front Desk Agent

Neenah, WI · On-site

$16 - $18/hr

As a Front Desk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. From handling check-ins and check-outs to answering ...

Aileron Management

Hotel Front Desk Supervisor

Appleton, WI · On-site

$16.25 - $21/hr

... front desk staff according to business demands. * Greet and interact with guests in a warm, friendly and professional manner. * Use computer system to make reservations, check-in and check-out hotel ...

Home2 Suites Green Bay

Front Desk

Green Bay, WI

$16.50/hr

Front Desk Agent: PERFECT OPPORTUNITY FOR CUSTOMER SERVICE INDIVIDUALS OR THOSE LOOKING FOR A GREAT ... Provide information about hotel amenities, local attractions, and dining options * Handle cash ...

Hilton Garden Inn Appleton/Kimberly

Front Desk

Appleton, WI · On-site

$13.50 - $17.25/hr

Front Desk Agent: PERFECT OPPORTUNITY FOR CUSTOMER SERVICE INDIVIDUALS OR THOSE LOOKING FOR A GREAT ... Provide information about hotel amenities, local attractions, and dining options * Handle cash ...

Aileron Management

Hotel Front Desk Supervisor

Freedom, WI · On-site

$17.25 - $19.25/hr

... front desk staff according to business demands. * Greet and interact with guests in a warm, friendly and professional manner. * Use computer system to make reservations, check-in and check-out hotel ...

New

STEALTH MANAGEMENT GROUP LLC

Front Desk

Green Bay, WI · On-site

$16 - $17/hr

Job Overview Looking for a fun and exciting hotel to work at? Look no further than Aloft, where we ... We are seeking a friendly, energetic, and detail-oriented Front Desk Agent to join our hospitality ...

Aileron Management

Hotel Front Desk Supervisor

Appleton, WI · On-site

$17.25 - $19.25/hr

... front desk staff according to business demands. * Greet and interact with guests in a warm, friendly and professional manner. * Use computer system to make reservations, check-in and check-out hotel ...

Aileron Management

Hotel Front Desk Attendant

Appleton, WI · On-site

$12.25 - $16/hr

Front Desk Attendant The Hampton Inn Appleton/Fox River Mall Area is looking for a Front Desk ... Use computer system to make reservations, check-in and check-out hotel guests, and process payments.

Aileron Management

Hotel Front Desk Attendant

Freedom, WI · On-site

$14 - $15/hr

... Front Desk Attendant includes greeting guests and managing all aspects of their stay while ... Use computer system to make reservations, check-in and check-out hotel guests, and process payments.

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Front Desk Hotel information

See Appleton, WI salary details

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How much do front desk hotel jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for front desk hotel in Appleton, WI is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.88 per hour, depending on experience, location, and employer.

Is a front desk hotel job a hard job?

A front desk hotel job involves customer service, administrative tasks, and handling guest inquiries, which can be physically and mentally demanding during busy periods. It requires good communication skills, multitasking ability, and often involves working irregular hours, including nights and weekends.

Can a shy person be a front desk hotel?

A front desk hotel position involves interacting with guests regularly, so being shy may require extra effort to develop communication skills and confidence. Success in the role depends on the individual's ability to handle customer service tasks, use hotel management software, and remain professional in social interactions.

What are some common challenges faced by front desk hotel staff and how can they be addressed?

Front desk hotel staff frequently encounter challenges such as managing guest complaints, handling high check-in/check-out volumes during peak hours, and balancing multiple tasks simultaneously. Effective communication, patience, and strong organizational skills are essential for navigating these challenges. Many hotels provide training in conflict resolution and time management, and teamwork with housekeeping and management is vital to ensure smooth operations. Being proactive and approachable helps create a positive guest experience, even during busy or stressful periods.

What front desk hotel jobs pay the most?

Front desk hotel jobs that typically pay the most include front desk managers and supervisors, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they tend to offer higher salaries compared to entry-level front desk positions.

What is a front desk hotel?

Front desk hotel staff are employees who serve as the first point of contact for guests at a hotel. They handle check-in and check-out processes, answer questions, manage reservations, and address guest needs or concerns. Their role is crucial for ensuring a positive guest experience, as they provide information about hotel services, local attractions, and resolve issues that may arise during a guest's stay. They also coordinate with other hotel departments to fulfill guest requests and maintain smooth operations.

What is the difference between Front Desk Hotel vs Front Desk Receptionist?

AspectFront Desk HotelFront Desk Receptionist
CredentialsHigh school diploma, hospitality trainingHigh school diploma, customer service skills
Work EnvironmentHotels, resorts, hospitality industryOffices, corporate settings, hospitality venues
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, corporate offices, service industries
Common Search/ComparisonYesYes

The Front Desk Hotel role typically involves managing guest check-ins, reservations, and guest services within a hotel or resort setting. The Front Desk Receptionist often performs similar duties but may work in various industries like corporate offices or clinics. While both roles focus on customer service and administrative tasks, the Front Desk Hotel is specialized for hospitality environments, requiring specific industry knowledge.

What does a front desk hotel person do at a hotel?

A front desk hotel person, or front desk clerk, is responsible for checking guests in and out, managing reservations, providing information about the hotel and local area, and handling guest inquiries and complaints. They often use hotel management software and need good communication and customer service skills to ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as a front desk hotel staff member, and why are they important?

To thrive as a Front Desk Hotel staff member, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel management software (such as OPERA or Maestro PMS) and basic office tools is essential for daily operations. Exceptional interpersonal skills, problem-solving abilities, and a welcoming demeanor help create a positive guest experience. These skills ensure efficient check-in/check-out processes, guest satisfaction, and smooth communication within the hotel team.

What are popular job titles related to Front Desk Hotel jobs in Appleton, WI?

For Front Desk Hotel jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Front Desk Hotel jobs in Appleton, WI look for?

The top searched job categories for Front Desk Hotel jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Front Desk Hotel jobs?

Cities near Appleton, WI with the most Front Desk Hotel job openings:

Front Desk Hotel jobs near you
Infographic showing various Front Desk Hotel job openings in Appleton, WI as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,793 per year, or $15.3 per hour.

Hotel Front Desk Agent

RB Hospitality LLC

Neenah, WI • On-site

$14.75 - $18.50/hr

Other

Retirement, PTO

Re-posted 7 hours ago

Job description

Front Desk Agent

We are seeking a highly motivated and professional Front Desk Agent to join our team at the Best Western Premier Bridgewood Resort Hotel in Neenah, WI.

As a Front Desk Agent at Bridgewood Resort Hotel, you'll be the first point of contact for guests, ensuring they feel welcomed and valued. From handling check-ins and check-outs to answering inquiries and resolving concerns, your goal will be to provide a memorable and comfortable experience that reflects our commitment to quality service and hospitality.

Schedule:

  • Shifts available: 7 am - 3pm; 3pm - 11pm
  • Flexibility for weekends and holidays is required.
  • Weekly hours ranging between 16-25 hrs/week

About Us:

The Best Western Premier Bridgewood Resort Hotel & Conference Center is a locally owned hospitality leader in the Fox Cities. It's recognized for its excellent service, quality dining, and commitment to community, having won "The Best of the Valley We foster a growth-oriented work culture, encouraging both personal and professional development. Join our team and help us create lasting memories for our guests.

Team Member Perks / Benefits: We believe in taking care of our team just like they take care of our guests. Here's what you'll enjoy as a part of our team:

  • Team Member Swim Days: Enjoy the hotel's pools and hot tubs with your family and friends during designated team member swim times.
  • Daily Use of Hotel Fitness Center: Stay active with free daily access to our fitness center.
  • Discounted Hotel Stays: Get exclusive rate at Best Westerns worldwide, including a discount for Friends & Family at many locations.
  • Discounted Meals at Batley's Grill & Bar: Enjoy discounted food items for you and up to three guests.
  • Holiday Pay: Earn 'time and a half' pay when working company recognized holidays.
  • Paid Time Off: Earned after one year of employment for those averaging 20 hours or more a week.
  • 401K Retirement Account: Start saving with your very first paycheck. Potential to qualify for Company Match after 1-year.
  • Aflac Supplemental Insurance: Available for both full-time and part-time team members.

Position Purpose:

The purpose of this position is to provide outstanding and personalized guest service as a single point of contact for information and assistance, both on property and via the telephone. To serve as a front-line guest contact for questions, concerns, and overall guest comfort and satisfaction.

Key Responsibilities:

  • Greet all guests warmly, manage check-ins/check-outs efficiently, and respond to inquiries.
  • Carry-out front desk responsibilities and clerical duties. This includes checking guests in and out, balancing reports, cash and credit cards, taking and processing reservations, operating the PMS and switchboard.
  • Provide a concierge level of guest assistance with offering information on hotel amenities, local attractions, and dining; assist with recommendations and dining reservations, event and service reservations. Fulfill special requests in person or with the assistance of other staff members.
  • Process payments, manage reservations, and balance cash and credit reports.
  • Address and resolve guest concerns, striving for complete guest satisfaction.
  • Demonstrate professional and effective communication skills and basic math aptitude.
  • Ensure room status is up-to-date and notifies maintenance of room repairs immediately.
  • Maintain a neat and clean appearance at the front desk, lobby, and back office areas.
  • Follow security protocols for room keys and property.
  • Work collaboratively with team members to fulfill special requests and provide exceptional service.
  • Represent company in a friendly and professional manner.
  • Understand how to operate all hotel and room/suites equipment and amenities and be able to assist guest in such operation.
  • Perform all other related duties assigned.

Qualifications:

  • Read, write, and speak English fluently.
  • Write legibly.
  • Neat, well-groomed appearance.
  • Must have flexible schedule to include weekends
  • Professional appearance and a friendly, service-oriented demeanor.
  • Hospitality or customer service experience preferred.
  • Strong communication skills, basic computer knowledge, and familiarity with Microsoft Office.
  • Ability to multitask effectively in a fast-paced environment.

Physical Requirements:

  • Prolonged standing: Most of the workday will be spent standing at the front desk.
  • Hand dexterity: Frequent use of hands to operate computers, handle cash, and write information.
  • Mobility: Ability to move around the front desk area to assist guests.
  • Visual acuity: Clear vision for reading information on computer screens and guest documents.

We look forward to hearing from you!

Apply