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Front Desk Condominium Jobs (NOW HIRING)

Stratton Amenities

Front Desk Concierge

Allen, TX

$16 - $17/hr

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most ...

Stratton Amenities

Front Desk Concierge

Los Angeles, CA

$18 - $19/hr

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most ...

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Front Desk Condominium information

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How much do front desk condominium jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for front desk condominium in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are front desk condominium staff?

Front desk condominium staff are professionals who manage the reception area of a residential building, usually a condominium. They greet residents and visitors, handle inquiries, monitor security systems, accept packages, and facilitate communication between residents and building management. Their role is essential to ensuring the safety, comfort, and satisfaction of residents by providing customer service and administrative support. They may also coordinate maintenance requests and enforce building policies.

What are the most common challenges faced by front desk staff in a condominium setting?

Front desk staff in a condominium often encounter challenges such as managing multiple resident requests simultaneously, handling unexpected situations like maintenance emergencies, and maintaining a high level of professionalism when dealing with difficult residents or guests. Balancing administrative duties such as package management and visitor logs while ensuring building security can also be demanding. Successful front desk staff are adaptable and excel at communication, time management, and problem-solving to keep operations running smoothly.

What is the difference between Front Desk Condominium vs Front Desk Apartment?

AspectFront Desk CondominiumFront Desk Apartment
CredentialsBasic customer service, possibly some security or administrative trainingSimilar credentials, often with additional security or leasing knowledge
Work EnvironmentCondominium complex lobby, shared amenitiesApartment building lobby, individual leasing office
Employer & IndustryCondominium management companies, property developersApartment management firms, leasing agencies
Search & Comparison IntentPeople comparing roles in condo managementPeople looking at apartment leasing or management jobs

The main difference between a Front Desk Condominium and a Front Desk Apartment lies in the type of property managed. Condominium front desk staff typically handle residents in shared ownership communities, focusing on amenities and security, while apartment front desk staff often work in rental buildings, assisting prospective tenants and managing leasing inquiries. Both roles require customer service skills and basic administrative knowledge, but the specific environment and responsibilities vary based on property type.

What are the key skills and qualifications needed to thrive as a Front Desk Condominium attendant, and why are they important?

To thrive as a Front Desk Condominium attendant, you need strong interpersonal skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, visitor management systems, and basic office equipment is typically expected. Exceptional customer service, problem-solving abilities, and professionalism help you stand out in this role. These skills are crucial for ensuring resident satisfaction, smooth daily operations, and maintaining a safe, welcoming environment.
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Front Desk Condominium jobs near you

Front Desk/Administrative Assistant

FirstService Residential

Panama City Beach, FL

$21/hr

Other

Posted 11 days ago

Job description

Description

Turn on your Island Charm... Latitude Margaritaville WaterSound is looking for a Front Desk/Administrative Assistant to join our team!   Purpose: The Latitude Front Desk/Administrative Assistant provides a variety of administrative and staff support services. Performs office work directly related to property management, customer service and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports regarding operations, personnel changes, etc., and emergency service duties.   Key Responsibilities and Accountabilities:   Position Responsibilities:
  • Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
  • Initiates preparation of management reports, committee reports, meeting notices as applicable
  • and submit for Manager's review and approval.
  • Maintains, updates and coordinates resident information in computer database at a minimum on a monthly basis. Generates and provides this information to the Community Association Manager, Board of Directors and General Manager.
  • Maintains digital filing system and promotes a paperless working environment.
  • Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures.
  • Opens and distributes mail.
  • Prepares move-in packages for new home sales, re-sales and leases. Ensures that new homeowner access control activations are processed timely.
  • Prepares any resident information packages that require Board approval, (i.e. Architectural
  • Modifications).
  • Maintains inventory of common area keys, transmitters and key fobs for residents and re-order as needed following established procedures. Maintains log for sales and cash purchases as needed.
  • Follows safety procedures and maintains a safe work environment.
  • Assists with community communications.
  • Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations and new hires.
  • Help create S.O.P.'s for the success of the operation.
  • Collaborates with Community Association Manager to manage front desk support team workflow. 
  Association Structure and Financial Management:
  • Be a liaison for the Operations Department with the Lifestyle Department, F&B Department and Community Association Manager on planning and executing inter departmental S.O.P.'s
  • Understand brand commitment, financial goals and operate assets in owners' best interest in accordance with the Board's policies.
  Technical competencies: Education:
  • Associates degree with concentration in business preferred, or equivalent combination of education and experience. 
  Experience:
  • Must possess strong administrative background
  • Three (3) to Five (5) plus years of related work experience.
  • Strong working knowledge of customer service principles and practices.
  • Excellent interpersonal, office management and communications skills.
  • Self-starter with excellent communication, interpersonal and customer service and telephone skills.
  • Homeowner Association/Condominium Association experience preferred; ideally in a resort, lifestyle driven or active adult community.
  Computer Literacy:
  • Intermediate proficiency in Microsoft Windows software.
  • Experience working with communication programs such as mail chimp or constant contact and reservation systems such as membership works an advantage.
  • Working knowledge of industry software such as FirstService Residential Connect, Tops, AvidXchange etc. an advantage. 
  Special Requirements:
  • Physical demands include ability to lift up to 50 lbs.
  • Standing, sitting, walking and occasional climbing.
  • Required to work at a personal computer for extended periods of time.
  • Talking on the phone for extended periods of time.
  • Ability to detect auditory and/or visual emergency alarms.
  • Ability to work extended/flexible hours, weekend, and attend Board meetings as required.
  • Driving when necessary.
  • Have fun!!! FINS UP! 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Compensation/Work Schedule: 
  • $21.00 per hour  
  • Full-Time (40 hours weekly) 
  • Monday - Friday, 9:00am - 5:00pm 
  DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.   #LI-CP2
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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