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Front Desk Associate Jobs in Worcester, MA (NOW HIRING)

The Verve Hotel

Front Desk Supervisor

Natick, MA · On-site

$19.75/hr

The Front Desk Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring smooth and efficient front desk operations, providing exceptional guest service and supporting the front ...

The Verve Hotel

Front Desk Supervisor

Natick, MA · On-site

$19.75/hr

The Front Desk Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring smooth and efficient front desk operations, providing exceptional guest service and supporting the front ...

Oxford Dental

Dental receptionist / admin

Franklin, MA · On-site

$21 - $26/hr

Join Our Caring Dental Team as a Front Desk Associate - Full-Time or Part-Time Opportunity! Are you passionate about providing exceptional patient experiences? Oxford Dental, LLC. is seeking a ...

Benchmark

Front Desk Supervisor

Newton, MA · On-site

$18.75 - $24.25/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places ...

Crestline Hotels & Resorts

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

Crestline Hotels and Resorts

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Join our Front Desk team at Hampton Inn Westford-Chelmsford and become the welcoming face of our guest experience as a Front Desk Agent . We are seeking service?driven professionals who create ...

Oxford Dental

Dental receptionist / admin

Franklin, MA · On-site

$21 - $26/hr

Join Our Caring Dental Team as a Front Desk Associate - Full-Time or Part-Time Opportunity! Are you passionate about providing exceptional patient experiences? Oxford Dental, LLC. is seeking a ...

Hotel Spero

Front Desk Agent

Westford, MA · On-site

$14.75 - $18.75/hr

Front Desk Agent Your next opportunity to shine in hospitality is here at Residence Inn Boston Westford. As a Front Desk Agent, you will play a key role in creating a smooth, welcoming, and memorable ...

B/SPOKE Studios

Front Desk Wellesley

Wellesley, MA · On-site

$15/hr

The Front Desk Team ensures smooth running of the studio experience from open to close - morning, noon, and night - with intentional hospitality, customer service, and contagious energy at the heart ...

B/SPOKE Studios

Front Desk Wellesley

Wellesley, MA · On-site

$15/hr

The Front Desk Team ensures smooth running of the studio experience from open to close morning, noon, and night with intentional hospitality, customer service, and contagious energy at the heart of ...

B/SPOKE Studios

Front Desk Wellesley

Wellesley, MA

$15/hr

The Front Desk Team ensures smooth running of the studio experience from open to close - morning, noon, and night - with intentional hospitality, customer service, and contagious energy at the heart ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Worcester, MA

Front Desk Associate information

See Worcester, MA salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk associate in Worcester, MA is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

Is a front desk associate job stressful?

A front desk associate job can be stressful due to the need to handle multiple tasks such as customer service, managing phone calls, and addressing guest or client concerns simultaneously. The level of stress often depends on the work environment, workload, and the individual's ability to manage multitasking and stay organized.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with experience or specialized skills like bilingualism or administrative certifications. Salaries can also increase with supervisory responsibilities or working in high-demand locations, with annual pay ranging from $25,000 to over $50,000 depending on the setting and level of experience.
More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Worcester, MA?

The most popular types of Front Desk jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Front Desk Associate jobs?

Cities near Worcester, MA with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,720 per year, or $15.2 per hour.

Front Desk Receptionist

Benchmark Senior Living

Framingham, MA • On-site

$15.50 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 hours ago

Job description

The Branches of Framingham, Benchmark Senior Living is looking for an Part Time Receptionist to work evenings.
  • Evenings 4pm - 8pm
  • 2-3 night per week
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Responsibilities
  • Greets visitors immediately upon arrival
  • Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
  • Offers refreshments (coffee, water, etc.) to visitors, where applicable
  • Manages doctor appointment book and beauty appointment book.
  • Manages beauty and barber appointment book
  • Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
  • Keeps lobby clean and neat, free of clutter and trash
Requirements
  • High school diploma or equivalent certificate preferred.
  • Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
  • 8 holidays & 3 floating holidays
  • Discounted Meal Program
  • Paid Training & Company-provided Uniforms
  • Associate Referral Bonus Program
  • Physical & Mental Health Wellness Programs
  • 401k Retirement Plan with Company Match
  • Medical, Vision & Dental Benefits
  • Tuition Reimbursement Program
  • Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status

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