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Front Desk Associate Jobs in Worcester, MA (NOW HIRING)

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Front Desk Associate Description: We offer a happy and friendly work environment in Woonsocket, RI and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is ...

Front Desk Associate

Waltham, MA

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associate

Lincoln, MA

$15.25 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associate

Newton, MA · On-site

$15.25 - $19.75/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associate

Wellesley, MA · On-site

$15.25 - $19.75/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associate

Weston, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associate

Waltham, MA · On-site

$15 - $19.50/hr

Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff at our Lexington campus located in Waltham, you will answer phone calls and emails, warmly welcome both current and ...

Front Desk Associates

Marlborough, MA · On-site

$14.50 - $18.75/hr

Front Desk Associate True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the Fairfield Inn & Suites in Marlborough, MA.

Front Desk Associate/Receptionist Spavia Natick is seeking a positive, friendly, Front Desk Associate to join our team of skilled professionals! We are an independently owned and operated luxury day ...

Club Pilates is a boutique fitness concept and as such the Front Desk Associate provides exceptional customer service to our members! This role also presents Club Pilates to potential members to win ...

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Front Desk Associate information

See Worcester, MA salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for front desk associate in Worcester, MA is $15.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

What are the most commonly searched types of Front Desk jobs in Worcester, MA?

The most popular types of Front Desk jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Front Desk Associate jobs?

Cities near Worcester, MA with the most Front Desk Associate job openings:

Infographic showing various Front Desk Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,637 per year, or $15.2 per hour.

Front Desk Associate

Krauss Dermatology Inc

Wellesley Hills, MA • On-site

$25/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago


Job description

Experienced Medical Front Desk Associate

Krauss Dermatology, a busy and well-established dermatology practice in Wellesley Hills, is seeking an experienced, professional, and energetic Medical Front Desk Associate to join our team.

This full-time position is scheduled for Monday through Friday with a potential of a four day work week. The ideal candidate thrives in a fast-paced medical environment, excels at multitasking, and is committed to delivering exceptional patient care and customer service.

As a member of our front desk team, you will play a vital role in creating a positive first impression for our patients. Responsibilities include patient check-in and check-out, answering phones, scheduling appointments, verifying insurance benefits, collecting copays, and providing outstanding support to patients, providers, and fellow team members.

Qualifications

Required:
  • Previous experience as a Medical Front Desk Associate in a healthcare setting
  • Strong knowledge of health insurance plans, referral requirements, copays, deductibles, and eligibility verification
  • Experience working with electronic medical records (EPIC) systems
  • Excellent telephone etiquette and communication skills
  • Strong organizational skills with the ability to multitask and prioritize effectively
  • Proficiency with computers and office technology
  • Exceptional customer service skills
  • Preferred Qualities:
  • Friendly, professional, and compassionate demeanor
  • Strong attention to detail
  • Ability to work independently while collaborating effectively with a team
  • Commitment to providing an outstanding patient experience
  • Ability to remain calm and courteous in a busy clinical environment
  • Schedule
  • Fulltime
  • No weekends
  • Benefits
  • 401(k)
  • 401(k) matching
  • Employee discount on products and procedures
  • Free parking
  • Opportunities for advancement
  • Paid time off
  • Uniform allowance
  • Compensation is competitive and commensurate with experience.

    If you are passionate about patient care and enjoy working in a collaborative, fast-paced medical practice, we encourage you to apply. Please submit your resume and cover letter. We look forward to meeting you!