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Front Desk Associate Jobs in Worcester, MA (NOW HIRING)

True North Hotel Group

Front Desk Associates

Westford, MA · On-site

$14.50 - $18.75/hr

True North Hotel Group , an award-winning management and development company, is seeking a Front Desk Associate tojoin our team at the Spring Hill Suites in Wrentham, MA . We offer awesome benefits ...

Equinox

Front Desk Associates, Chestnut Hill

Newton, MA · On-site

$15/hr

Front Desk Associates, Chestnut Hill Overview OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly ...

Acton Smile Hub

Front Desk

Acton, MA · On-site

$22 - $27/hr

Acton Smile Hub Title Front Desk We're looking for an experienced, organized, and friendly Front Desk professional to join our dental practice part-time. In this role, you'll play a key role in ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Worcester, MA

Front Desk Associate information

See Worcester, MA salary details

$7

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How much do front desk associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk associate in Worcester, MA is $15.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Worcester, MA?

The most popular types of Front Desk jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Front Desk Associate jobs?

Cities near Worcester, MA with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,637 per year, or $15.2 per hour.

Front Desk Associates

True North Hotel Group

Westford, MA • On-site

$14.50 - $18.75/hr

Other

Re-posted 28 days ago

Job description

True NorthHotel Group, an award-winning management and development company, is seeking a Front Desk Associate tojoin our team at the Spring Hill Suites in Wrentham, MA. We offer awesome benefits and a great family culture.
RESPONSIBILITIES
  • Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
  • Responds to guest questions either in person or over the phone.
  • Fulfills guests' needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
  • Resolves guest problems/complaints.
  • Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
QUALIFICATIONS
  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
  • Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
  • Experience in hospitality is a plus.

We look forward to hearing from you!
True North is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information

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