ZipRecruiter

Log In

1

Front Desk Associate Jobs in Springfield, IL (NOW HIRING)

Hilton Garden Inn Springfield

Front Desk Agent

Springfield, IL

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests ...

Hilton Garden Inn Springfield

Front Desk Agent

Springfield, IL

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests ...

Dental Dreams

Front Desk Receptionist (Chatham)

Chatham, IL · On-site

$15.25 - $19.50/hr

  • PTO

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling ...

Hilton Garden Inn Springfield

Front Desk Agent

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests ...

Hilton Worldwide Holdings

Front Desk Agent

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests ...

Hilton Garden Inn Springfield

Front Desk Agent

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests ...

Hilton Garden Inn Springfield

Front Desk Agent

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests ...

Ivy Hospitality

Front Desk Agent

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs ...

Sand Hospitality

Hotel Night Auditor

Springfield, IL · On-site

$16/hr

  • Retirement

The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. Customer service experience is ...

Sand Hospitality

Hotel Night Auditor

Springfield, IL · On-site

$16/hr

  • Retirement

The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. Customer service experience is ...

Ivy Hospitality

2PM - 10 PM Front Desk Agent- PM Shift

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Agent The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs ...

previous pagenext page

Showing results 21-40

All JobsFront Desk Associate JobsFront Desk Associate Jobs in Springfield, IL

Front Desk Associate information

See Springfield, IL salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front desk associate in Springfield, IL is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.16 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Springfield, IL?

The most popular types of Front Desk jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Front Desk Associate jobs?

Cities near Springfield, IL with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,424 per year, or $15.1 per hour.

Front Desk Agent

Comfort Suites Springfield

Springfield, IL • On-site

$15 - $16/hr

Full-time

Re-posted 24 days ago

Job description

Job Summary:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.

Compensation: $15-$16/hr

Key Responsibilities:

  • Check guests in and out by confirming reservations, assigning rooms, and issuing keys.
  • Handle guest requests and complaints promptly and professionally.
  • Manage cash drawer and process payments (room charges, cash, debit, or credit).
  • Keep the front desk area and lobby clean and organized.
  • Coordinate with housekeeping to ensure room readiness for guests.
  • Provide guests with directions and information about the property and local attractions.
  • Answer guest calls, messages, and process requests or concerns.
  • Run daily reports and ensure the accuracy of information.
  • Assist guests with special requests and ensure their satisfaction.
  • Follow all company policies, and safety procedures, and maintain confidentiality of guest information.

Requirements:

  • High school diploma or equivalent.
  • Strong communication and customer service skills.
  • Ability to work independently and handle stressful situations.
  • Proficiency in Windows operating systems and office software.
  • Ability to work well with others and develop positive working relationships.
  • Ability to lift to 50 pounds occasionally and 10 pounds frequently.

Apply