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Front Desk Associate Jobs in Springfield, IL (NOW HIRING)

Sand Hospitality

Hotel Front Desk Attendant

Springfield, IL · On-site

$13 - $16.50/hr

Front Desk Associate - Country Inn & Suites (Springfield) Love meeting new people and being the first friendly face guests see? Join our team at Country Inn & Suites in Springfield and help create a ...

Mehr Consultancy

Front Desk Supervisor

Springfield, IL · On-site

$18 - $20/hr

Front Desk Supervisor We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk ...

Choice Hotels

Front Desk Supervisor

Springfield, IL · On-site

$18 - $20/hr

We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting ...

Decatur Park District

DISC Front Desk

Decatur, IL · On-site

$15/hr

Front Desk Department: DISC Reports to: DISC Front Desk Supervisor FLSA Status: Part-Time, Non-Exempt, $15/hour SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer phones, route calls, and take ...

Mehr Consultancy

Front Desk Agent

Springfield, IL · On-site

$15 - $16/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving ...

Choice Hotels

Front Desk Agent

Springfield, IL · On-site

$15 - $16/hr

We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have strong communication, problem-solving, and conflict ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Springfield, IL

Front Desk Associate information

See Springfield, IL salary details

$7

$15

$19

How much do front desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front desk associate in Springfield, IL is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.16 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs

What are the most commonly searched types of Front Desk jobs in Springfield, IL?

The most popular types of Front Desk jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Front Desk Associate jobs?

Cities near Springfield, IL with the most Front Desk Associate job openings:

Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,424 per year, or $15.1 per hour.

Hotel Front Desk Attendant

Country Inn & Suites Springfield

Springfield, IL

$15/hr

Full-time

Re-posted 14 days ago

Job description

Front Desk Associate – Country Inn & Suites (Springfield)

Love meeting new people and being the first friendly face guests see? Join our team at Country Inn & Suites in Springfield and help create a great guest experience from check‑in to check‑out.

What We’re Looking For
  • Friendly, professional, and guest‑focused attitude
  • Strong multitasking and attention to detail
  • Comfortable with basic computer tasks and simple math
  • Able to work independently and manage time well
  • Customer service experience is a plus, but not required
What You’ll Do
  • Greet guests and provide friendly, professional service at the front desk
  • Handle check-ins, check-outs, reservations, and payments accurately
  • Answer phones and assist guests following brand standards
  • Maintain accurate guest accounts and follow cash‑handling procedures
  • Promote hotel services to maximize occupancy and guest satisfaction
  • Keep the lobby and front desk area clean and organized and performs laundry duties as needed.
  • Act as Manager on Duty when management is not on site
  • Follow safety and security procedures and report issues as needed

Pay and Benefits:

  • 15.00/hour + bonus eligibility
  • Flexible hours
  • Annual performance-based increases
  • Hotel discounts
  • Vacation pay + 401(k)
  • Benefits for regular full-time associates after eligibility requirements have been met

Other opportunities are available. Apply today!

Candidates offered employment must submit to a background check and drug test.

We are an E-Verify participating employer.

EOE M/F/Vet/Disability