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Front Desk Associate Jobs in Indiana (NOW HIRING)

Home 2 Suites Columbus

Front Desk Supervisor

Columbus, IN · On-site

$15.75 - $20.50/hr

Front Desk Supervisor The Front Desk Supervisor is responsible for supervising the guest services ... Ensure that associates are, always, attentive, friendly, helpful, and courteous to all guests ...

Home 2 Suites Columbus

Front Desk Supervisor

Columbus, IN · On-site

$15 - $18/hr

Understand hospitality terms. • Assist in preparation of revenue and occupancy forecasting. • Ensure correct and accurate cash handling at the front desk. • Ensure that associates ...

General Hotels

Front Desk Agent

Munster, IN · On-site

$14 - $17.50/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... We recognize that our associates are the key to our continued success and have a long history of ...

General Hotels

Front Desk Agent

Jeffersonville, IN · On-site

$13.75 - $17.25/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... We recognize that our associates are the key to our continued success and have a long history of ...

General Hotels

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... We recognize that our associates are the key to our continued success and have a long history of ...

General Hotels

Front Desk Agent

Franklin, IN · On-site

$13.25 - $16.75/hr

Front Desk Agent Are you looking to let your hospitality skills shine while you create personable ... We recognize that our associates are the key to our continued success and have a long history of ...

General Hotels Corporation

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... We recognize that our associates are the key to our continued success and have a long history of ...

General Hotels Corporation

Front Desk Agent

Franklin, IN · On-site

$13.25 - $16.75/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... We recognize that our associates are the key to our continued success and have a long history of ...

General Hotels Corporation

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

As a Front Desk Agent, you are the first point of contact for guests and are responsible for ... We recognize that our associates are the key to our continued success and have a long history of ...

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All JobsFront Desk Associate JobsFront Desk Associate Jobs in Indiana

Front Desk Associate information

See Indiana salary details

$7

$14

$18

How much do front desk associate jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for front desk associate in Indiana is $14.51, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Associate, and why are they important?

To excel as a Front Desk Associate, strong organizational abilities, customer service skills, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with reservation software, office phone systems, and point-of-sale (POS) systems is commonly required. Exceptional communication, multitasking, and problem-solving skills help individuals stand out in this role. These competencies ensure smooth operations, positive guest experiences, and efficient handling of front desk responsibilities.

What are Front Desk Associates?

Front Desk Associates are professionals responsible for greeting visitors, answering inquiries, and managing the front desk operations of an organization, such as a hotel, office, or medical facility. They often handle tasks like checking in guests or clients, handling phone calls, scheduling appointments, and maintaining records. Their role is essential for creating a positive first impression and providing excellent customer service. Strong communication, organizational, and multitasking skills are important for success in this position.

What are some common challenges faced by Front Desk Associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What does a front office associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and maintaining records. They often use computer software like Microsoft Office and need good communication and customer service skills to handle inquiries and support daily operations.

What does a front desk associate do?

A front desk associate is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks at the reception area. They often use computer software to schedule and maintain records and need good communication and customer service skills. The role typically requires a high school diploma or equivalent and may involve working flexible hours depending on the workplace.

How much do receptionists make?

Receptionists, including front desk associates, typically earn an average hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Wages can vary based on experience, location, and the industry or organization they work for.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What Is a Front Desk Associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

Can a shy person be a receptionist?

A front desk associate or receptionist role can be suitable for shy individuals, as it often involves tasks like answering phones, greeting visitors, and managing schedules. Developing communication skills and gaining experience can help shy people perform effectively in this position.
More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Indiana? The most popular types of Front Desk jobs in Indiana are:
What cities in Indiana are hiring for Front Desk Associate jobs? Cities in Indiana with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,171 per year, or $14.5 per hour.

Front Desk Associate - Hampton Inn Bloomington

TBC Hotels

Bloomington, IN • On-site

Full-time

Posted 2 days ago

Job description

Description:

At TBC Hotels, we create environments that change lives in small ways and large, one good experience at a time—and that starts behind the scenes.


Currently, the Hampton Inn Bloomington is looking for Front Desk Associates. They will play a crucial role in creating a positive and memorable experience for guests, contributing to the overall success of the hotel's operations and reputation. They are the first point of contact for guests, providing a welcoming and efficient experience throughout their stay. This role requires exceptional customer service skills, attention to detail, and the ability to handle various tasks simultaneously while maintaining a positive attitude.


Just off I-69 and a short walk from Memorial Stadium, our hotel puts you in the heart of Hoosier country. A favorite among IU fans, it’s the perfect place to stay when cheering on Indiana University in Bloomington. Come join the team!

Requirements:

What You'll Do

  • Greet guests warmly and ensure a smooth check-in process.
  • Verify guest information and process reservations accurately.
  • Collect necessary payments and issue receipts during check-out.
  • Address guest inquiries and provide information about hotel amenities, policies, and local attractions.
  • Handle room reservations, modifications, and cancellations effectively.
  • Collaborate with housekeeping to manage room inventory and ensure timely availability.
  • Provide excellent customer service by promptly responding to guest inquiries, concerns, and requests.
  • Assist guests with luggage, transportation arrangements, and other needs.
  • Resolve guest complaints or issues professionally and promptly, ensuring guest satisfaction.
  • Communicate effectively with other hotel departments to ensure smooth operations.
  • Relay messages, package deliveries, and special requests to appropriate personnel.
  • Collaborate with colleagues to ensure a seamless guest experience.
  • Assist with preparing and distributing daily reports, including room occupancy and revenue summaries.
  • Handle cash, credit card transactions, and other forms of payment accurately.
  • Reconcile cash drawer at the beginning and end of each shift, following established procedures.
  • Follow security protocols to ensure the safety of guests and hotel property.
  • Monitor and control access to the hotel premises, adhering to security policies.
  • Promote hotel services, amenities, and special offers to guests.
  • Upsell room upgrades, dining options, and other hotel services to enhance the guest experience.


Required Skills/Abilities:

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Problem-solving skills and the ability to handle challenging situations with composure.
  • Customer-focused attitude and a commitment to providing exceptional service.
  • Physical presence and approachability are important for creating a welcoming atmosphere and providing personalized assistance to guests.
  • Effective verbal communication skills to interact with guests and team members professionally.
  • Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.
  • Reliable and punctual.


Education and Experience:

  • Experience in hospitality/hotel environment, a plus.
  • Previous experience in customer service or front desk operations is preferred.
  • High School graduate or G.E.D. equivalent required.
  • Read, write, and speak English fluently.
  • Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
  • The ability to multitask and manage time effectively is essential to handle various guest requests, administrative duties, and communication simultaneously.
  • Proficiency in using computer systems and software, including property management systems (PMS) and Microsoft Office Suite.

Why Join Us?

Over the past 40 years, TBC Hotels has owned, developed, and operated more than 30 hotels throughout the United States. TBC Hotels has a long history of building lasting and meaningful relationships with associates, guests, partners, and the community.


Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, capitalizing on opportunities, and being intentional about our actions are critical to who TBC Hotels is and how we operate.


At TBC Hotels, we don’t just work together—we go the distance for one another and for our guests. If you’re ready to take ownership of your role, make an impact, and be part of a team that truly cares, we want to hear from you.


RELATIONSHIPS, INTEGRITY, LEGACY, ENTREPRENEURIAL SPIRIT, HOSPITALITY


Apply today and let’s get the job done, together.