Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...
Front Desk Agent
Goshen, IN · On-site
$12.50 - $16/hr
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...
Front Desk Agent
Goshen, IN · On-site
$12.50 - $16/hr
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...
Front Desk Agent
Goshen, IN · On-site
$12.75 - $16/hr
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...
Front Desk Agent
Goshen, IN · On-site
$12.75 - $16/hr
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue ...
Front Desk Administrator
Goshen, IN · On-site
$14.25 - $19/hr
Front Desk Administrator If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of ...
Front Desk Administrator
Goshen, IN · On-site
$14.25 - $19/hr
Front Desk Administrator If you are looking for an opportunity to be a part of a growing company and industry leader, Smile Doctors is the place for you. We operate the largest national network of ...
Front Desk Administrator
$14.50 - $19.25/hr
We are looking for a Front Desk Administrator to join our team in South Bend, Granger, Goshen and Wakarusa, IN! If you are looking for an opportunity to be a part of a growing company and industry ...
Front Desk Administrator
$14.50 - $19.25/hr
We are looking for a Front Desk Administrator to join our team in South Bend, Granger, Goshen and Wakarusa, IN! If you are looking for an opportunity to be a part of a growing company and industry ...
Eligibility Assistant - Front Desk
Albion, IN · On-site
$14/hr
The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...
New
Eligibility Assistant - Front Desk
Albion, IN · On-site
$14/hr
The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...
New
The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...
The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving ...
Receptionist
Sturgis, MI · On-site
$17/hr
Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...
Receptionist
Sturgis, MI · On-site
$17/hr
Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...
Receptionist
$17/hr
Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...
Receptionist
$17/hr
Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...
Receptionist
$17/hr
Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...
Receptionist
$17/hr
Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...
Receptionist
$20 - $22/hr
Front Desk Support * Greet and assist visitors, customers, and vendors in a professional and ... Associates provides equal employment opportunities to all employees and applicants for employment ...
Receptionist
$20 - $22/hr
Front Desk Support * Greet and assist visitors, customers, and vendors in a professional and ... Associates provides equal employment opportunities to all employees and applicants for employment ...
Fitness Specialist
Three Rivers, MI · On-site
$16.75 - $19/hr
Providing coverage for the front desk or the membership staff as necessary. * Performing all ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:
Fitness Specialist
Three Rivers, MI · On-site
$16.75 - $19/hr
Providing coverage for the front desk or the membership staff as necessary. * Performing all ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:
Fitness Specialist
Three Rivers, MI · On-site
$16.75 - $19/hr
Providing coverage for the front desk or the membership staff as necessary. * Performing all ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:
Fitness Specialist
Three Rivers, MI · On-site
$16.75 - $19/hr
Providing coverage for the front desk or the membership staff as necessary. * Performing all ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:
Front Desk Associate information
See Lagrange, IN salary details
$6.66 - $7.58
0% of jobs
$7.58 - $8.50
2% of jobs
$8.50 - $9.42
5% of jobs
$9.42 - $10.33
9% of jobs
$10.33 - $11.25
9% of jobs
$11.27 is the 25th percentile. Wages below this are outliers.
$11.25 - $12.17
16% of jobs
The median wage is $12.73 / hr.
$12.17 - $13.09
15% of jobs
$13.09 - $14.01
17% of jobs
$14.12 is the 75th percentile. Wages above this are outliers.
$14.01 - $14.92
15% of jobs
$14.92 - $15.84
6% of jobs
$15.84 - $16.76
5% of jobs
$6
$12
$16
How much do front desk associate jobs pay per hour?
What are some common challenges faced by front desk associates, and how can they effectively handle them?
What front desk associate jobs pay the most?
What is the difference between Front Desk Associate vs Receptionist?
| Aspect | Front Desk Associate | Receptionist |
|---|---|---|
| Credentials | High school diploma; customer service skills | High school diploma; communication skills |
| Work Environment | Hotels, healthcare, corporate offices | Medical offices, hotels, corporate settings |
| Employer & Industry Usage | Common in hospitality, healthcare, corporate | Common in healthcare, corporate, hospitality |
| Search & Comparison Intent | Customer service, front desk duties | Administrative support, greeting visitors |
Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.
What is a front desk associate?
A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.
- How to become a front desk associate?
- What skills do you need to be a front desk associate?
- What is the difference between a receptionist and a front desk associate?
- What is the career progression for a front desk associate?
- What Is a Front Desk Associate and How to Become One
- Front Desk Associate Job Description Sample Template

$14/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
Job description
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Agent!
Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security amp; liability measures to protect the assets of the hotel and the Company.
- Competitive Salary!
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
- 401k with employer MATCH!
- Paid PTO!
- Uniforms Provided for most positions!
- Team Member Hotel Discount Program!
ESSENTIAL FUNCTIONS:
- Maintain professional dress and conduct at all times.
- Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action. ï‚· Follow Brand standards including brand loyalty programs.
- Provide information about our hotel, available rooms, rates and amenities
- Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
- Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
- Inform customers about payment methods and verify that I.D. and payments method match
- Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
- Maintain cash bank per policy guidelines. Comply with all accounting procedures.
- Consistently adhere to uniform, grooming and appearance standards.
- Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions
- Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
- Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
- Maintain knowledge of standards and company policies
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
- Understand and operate front office telephone and computer systems.
- Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
- Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.
- Must be able to work flexible work hours/schedule.
- Performs other duties and responsibilities as requested.
- Previous experience as a hotel Front Desk Agent preferred
- Must have excellent communication and organizational skills
- Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
- Must be familiar with a computer and be able to type using a computer keyboard
- Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
- Ability to apply commonsense understanding to carry out instructions given
- Ability to comply in standardized situations with only occasional or no variables
- Ability to work flexible shifts
- Must have excellent customer service skills
- Must be able to work without constant supervision
- While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
- May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Must be capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations
- High school education or equivalent is required. Some college preferred.
- Preferred six (6) months related experience in hotels or customer service training
- Must be able to work in team environment