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Front Desk Assistant Jobs in Rutland, VT (NOW HIRING)

Woodstock Inn & Resort

Front Desk Manager

Wood Stock, VT · On-site

$65K/yr

Monitor and coach job performance of Front Desk Agents. * Assist Front Desk, PBX, Guest Services, and Bell staff, as needed to ensure timely and exceptional guest service. * Provide guest room and ...

Planet Fitness

Front Desk Associate

Rutland, VT

$14.42 - $15.42/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Rutland, VT

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Rutland, VT · On-site

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Front Desk Associate

Rutland, VT · On-site

$14.42 - $15.42/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Community Care Network

Supervisor - Front Desk

Rutland, VT · On-site

$52K - $60K/yr

The Front Desk Supervisor oversees staff who perform reception and administrative support functions across multiple program locations. This role ensures consistent, professional front desk operations ...

Planet Fitness

Overnight Front Desk Associate

Rutland, VT · On-site

$14.92 - $15.92/hr

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Overnight Front Desk Associate

Rutland, VT · On-site

$14.92 - $15.92/hr

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Planet Fitness

Overnight Front Desk Associate

Rutland, VT · On-site

$14.92 - $15.92/hr

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

Sa2 Hospitality Llc

Front Desk Clerk

Rutland, VT · On-site

$14 - $16/hr

Days Inn Rutland VT is seeking a Front desk host. This position will be responsible for developing new hotel business while providing outstanding service to our existing repeat group clientele.

Sa2 Hospitality Llc

Front Desk Clerk

Rutland, VT · On-site

$14 - $16/hr

Days Inn Rutland VT is seeking a Front desk host. This position will be responsible for developing new hotel business while providing outstanding service to our existing repeat group clientele.

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Front Desk Assistant information

See Rutland, VT salary details

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$15

$22

How much do front desk assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for front desk assistant in Rutland, VT is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $18.08 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What job categories do people searching Front Desk Assistant jobs in Rutland, VT look for? The top searched job categories for Front Desk Assistant jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Front Desk Assistant jobs? Cities near Rutland, VT with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Rutland, VT as of June 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,680 per year, or $15.7 per hour.

Front Desk Manager

Woodstock Inn & Resort

West Woodstock, VT • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style.

One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking a Front Desk Manager to join the team.

Job Summary:

The Front Desk Manager leads the daily operations of the Front Desk, ensuring a seamless, welcoming, and personalized guest experience from arrival through departure. This role is responsible for team leadership, scheduling, and systems oversight, while upholding the highest standards of hospitality, safety, and operational excellence.

As a visible leader within the Front Office, the Front Desk Manager sets the tone for service, fosters a culture of connection, and ensures consistency across all guest touchpoints. A strong command of Front Desk operations, paired with sound judgment and a proactive approach, is essential to success in this role.

Job Specifications:

  • Expected Salary Range: Starting $65,000
    • The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate’s qualifications and/or experience.

Job Responsibilities:

  • Efficiently conduct, delegate and supervise all functions of the Front Desk.
  • Serve as Manager on Duty as assigned by the Front Office Manager and follow procedures and standards providing leadership across the property.
  • Respond to operational challenges, including guest concerns, emergencies, and staffing needs, with professionalism and sound judgment
  • Maintain close coordination with Reservations, Housekeeping, and other departments to manage arrivals, departures, and overall flow of the day
  • Observe other departments of the hotel for excellent and deficient service and have sufficient knowledge of all areas to properly comment on the same to the Front Office Manager.
  • Monitor lobby area, Front Desk and telephone operations during peak periods.
  • Be familiar with all alarm systems in the Inn and local properties owned by the Resort.
  • Be familiar with fire and other emergency procedures and assume a leadership role in all emergency situations.
  • Ensure consistent communication of daily priorities, VIP arrivals, group activity, and operational updates to the team
  • Maintain complete knowledge of and compliance with all departmental policies and service procedures and standards.
  • Maintain positive guest relations at all times.
  • Solicit guest feedback to ensure guest satisfaction with service and amenities during the guest’s visit.
  • Monitor, investigate and resolve guest complaints, ensuring guest satisfaction.
  • Monitor maintenance of cleanliness, sanitation and organization of work areas, to include main lobby, lobby fireplace, front entrance and public spaces.
  • Coordinate use of lobby signs and other promotional material.
  • Maintain complete knowledge of:
    • All resort features/services, hours of operation.
    • All resort restaurant food concepts, menu price range, dress code and ambience.
    • All hotel room types, numbers/names, layout, appointments, ambience, amenities, and locations.
    • Daily house counts and expected arrivals and departures, to particularly include VIPs.
    • Scheduled daily group activities, names and location of meeting and banquet rooms.
    • Local events, attractions, holiday schedules.
  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Adhere to all cashiering procedures.
  • Ensure communication of daily events, occupancy level, VIPs, group functions, etc. with Front Desk Agents at the start of each shift.
  • Test and coach employees’ knowledge of resort services, amenities, and activities; Monitor and coach job performance of Front Desk Agents.
  • Assist Front Desk, PBX, Guest Services, and Bell staff, as needed to ensure timely and exceptional guest service.
  • Provide guest room and resort tours.
  • Accept additional projects and responsibilities as assigned by the Front Office Manager.
  • Ability to work flexible hours, including evenings, weekends, holidays, and during high‑occupancy periods as required.

Job Requirements:

  • High school graduate or equivalent. College coursework or training in the hospitality industry desirable.
  • Minimum of 5-years hospitality experience in the lodging industry.
  • Previous supervisory or leadership experience in hospitality or a customer‑service–driven environment required. .
  • Ability to communicate effectively in spoken and written English.
  • Ability to learn and become a super-user of Property Management System (PMS)
  • Valid Vermont driver’s license.
  • Valid driver’s license and ability to pass motor vehicle check
  • Strong numerical and cash-handling aptitude
  • Ability to provide legible communication, including instructions and directions both orally and in written form.
  • Ability to:
    • Perform job functions with attention to detail, speed, and accuracy.
    • Prioritize and organize.
    • Resolve problems using rational judgment.
    • Provide and follow directions and instructions thoroughly.
    • Anticipate guest expectations and needs.
    • Work cohesively with department managers, supervisors and co-workers as part of a team.
    • Work with minimal supervision.
    • Maintain confidentiality of guest information and pertinent hotel data and information.
  • Be a self-starter, committed to high standards, and a team leader of the Front Office Department.
  • Fluency in a second language, preferably Spanish or French is a plus.
  • Knowledge of local restaurants, attractions, services, activities, suppliers, vendors.
  • Certification of previous training in guest relations, liquor, wine and food service.
  • An equivalent combination of relevant education, training, and experience that demonstrates the required knowledge and skills will also be considered.
  • Ability to remain in a stationary position for extended periods; Ability to move throughout the property as needed; Occasional light lifting or assistance with guest needs; Ability to communicate effectively with guests and team members; Visual acuity to perform job-related tasks.

We offer great resort privileges, discounts, and free employee meal to all employees.

This is a full-time, year-round position offering a competitive benefits package, after an initial waiting period that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match.

Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team!

The Woodstock Inn & Resort is an equal-opportunity employer.

Apply