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Front Desk Assistant Jobs in Washington (NOW HIRING)

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office operations while providing strong leadership, training, and hands-on support to the front desk team.

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office operations while providing strong leadership, training, and hands-on support to the front desk team.

Aramark

Assistant Front Desk Manager

Potomac, MD

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office operations while providing strong leadership, training, and hands-on support to the front desk team.

Cervello-Wellness

front desk

Rockville, MD · On-site

$14.25 - $18.25/hr

Process payments and manage client records accurately. Assist with administrative tasks and ... Proven experience in a front desk or customer service role. Excellent communication and ...

Cervello-Wellness

front desk

Rockville, MD · On-site

$14.25 - $18.25/hr

Process payments and manage client records accurately. * Assist with administrative tasks and ... Proven experience in a front desk or customer service role. * Excellent communication and ...

Associa

Front Desk Attendant

Gaithersburg, MD · On-site

$17 - $18/hr

Part-Time Front Desk Attendant The Part-Time Front Desk Attendant provides a welcoming and ... Greet and assist guests in a friendly and professional manner. * Check guests in and provide ...

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Front Desk Assistant information

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How much do front desk assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for front desk assistant in Washington is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $19.62 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Washington?

The most popular types of Front Desk jobs in Washington are:

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For Front Desk Assistant jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Front Desk Assistant jobs in Washington look for?

The top searched job categories for Front Desk Assistant jobs in Washington are:

What cities in Washington are hiring for Front Desk Assistant jobs?

Cities in Washington with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,455 per year, or $17 per hour.

Front Desk Assistant

Rockville, MD • On-site

Grunley Construction
Construction • 201 - 500 employees
Learn more about Grunley Constructionexternal

Other

Posted 25 days ago

Job description

Grunley is looking for a personable, proactive, solutions-oriented Front Desk Assistant that will play a vital role and serve as the company's first point of contact with clients, subcontractors, vendors, employees, and the general public and as such provides a critical public relations service. The Front Desk Assistant is responsible for answering all incoming phone calls, referring inquiries, greeting visitors, receiving, and dispatching parcels and providing general clerical support.

This position reports to the Office Manager/Operations Administrator (OM/OA).

The weekly work schedule will be from 7:45 am - 5:00 pm, Monday - Friday with an hour Lunch, a 15-minute morning break and a 15-minute afternoon break. The Administrative Assistant - Operations must provide advanced notice for any unforeseen absences and delays no later than 6:00 am the day of to plan for coverage.

Required Experience:

  • Must have a minimum of two (2) years of Receptionist/Front Desk or customer service experience. Must be proficient in Microsoft Office (Outlook, Excel, and Word), copiers and printers, and multi-line phone systems.

Required Skills:

  • Excellent interpersonal and communication skills.
  • Strong organizational abilities and attention to detail.
  • Ability to manage time, prioritize effectively and meet deadlines.

Required Credentials:

  • Must be a U.S. Citizen.

Preferred Experience:

  • Construction experience and/or working in a corporate environment is highly preferred.

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