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Front Desk Assistant Jobs in Washington (NOW HIRING)

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office operations while providing strong leadership, training, and hands-on support to the front desk team.

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office operations while providing strong leadership, training, and hands-on support to the front desk team.

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office operations while providing strong leadership, training, and hands-on support to the front desk team.

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Front Desk Assistant information

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$9

$17

$24

How much do front desk assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for front desk assistant in Washington is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Washington?

The most popular types of Front Desk jobs in Washington are:

What are popular job titles related to Front Desk Assistant jobs in Washington?

For Front Desk Assistant jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Front Desk Assistant jobs in Washington look for?

The top searched job categories for Front Desk Assistant jobs in Washington are:

What cities in Washington are hiring for Front Desk Assistant jobs?

Cities in Washington with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Washington as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,455 per year, or $17 per hour.

Office Front Desk Asst - LBHMG

LifeBridge Health

Ellicott City, MD • On-site

Full-time

Re-posted 6 days ago

LifeBridge Health rating

6.3

Company rating: 6.3 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers

Job description

Office Front Desk Assistant – Crossroads Medical Group

Location: 4801 Dorsey Hall Drive, Suite 201, Ellicott City, MD 21042

Who We Are

LifeBridge Health is a dynamic and purpose-driven health system dedicated to transforming healthcare across the Mid-Atlantic region and beyond. Guided by our mission to improve the health and well-being of the communities we serve, we are expanding access to care, enhancing the patient experience, and advancing innovative, community-centered healthcare solutions.

About Crossroads Medical Group

Welcome to Crossroads Medical Group. Thank you for choosing Crossroads Medical Group as your primary care partner. In an ever-changing healthcare environment, our physicians and staff remain dedicated to meeting the medical needs of our patients through compassionate, comprehensive, and personalized care.

Crossroads Medical Group is committed to providing high-quality primary care services while building lasting relationships with patients and families. Our team focuses on delivering exceptional patient experiences through coordinated care, preventive health services, and support for each individual's ongoing healthcare needs.

Position Overview

Crossroads Medical Group is seeking a friendly, organized, and customer-focused Office Front Desk Assistant to join our team.

As the first point of contact for patients and visitors, this role plays an essential part in creating a welcoming experience while supporting the efficient daily operations of the practice. The Office Front Desk Assistant is responsible for patient registration, appointment scheduling, medical record functions, and providing exceptional service to patients, families, providers, and team members.

What You'll Do
  • Welcome patients and visitors with professionalism, compassion, and exceptional customer service.
  • Perform accurate patient registration and verify demographic and insurance information.
  • Schedule, reschedule, and confirm patient appointments.
  • Manage incoming calls and respond to patient questions in a timely and courteous manner.
  • Process medical record requests and support the release of medical information in accordance with HIPAA and organizational standards.
  • Maintain accurate patient information within electronic medical record systems.
  • Collaborate with providers and clinical team members to support efficient patient flow.
  • Perform administrative and clerical duties to meet the needs of patients, medical staff, and physicians.
  • Contribute to a positive, patient-centered environment that reflects the values of Crossroads Medical Group and LifeBridge Health.
QualificationsExperience
  • One (1) to three (3) years of relevant experience in a healthcare, medical office, or professional office environment preferred.
Knowledge & Skills
  • Familiarity with medical terminology and basic medical office operations.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Excellent communication, customer service, and interpersonal skills.
  • Strong critical thinking and problem-solving abilities.
  • Proficiency with Microsoft Office Suite and general computer applications.
  • Ability to maintain confidentiality and handle protected health information appropriately.
Why Join LifeBridge Health?

What LifeBridge Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About LifeBridge Health

Sourced by ZipRecruiter

LifeBridge Health is a $2B, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several specialty and primary care locations throughout Baltimore.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1988

Social media

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