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Join the University of Iowa's dynamic Parking and Transportation team as an Admin Services Coordinator for Commuter Programs! In this pivotal role, you'll engage in a wide range of administrative duties and act as the go-to resource for the Commuter Programs division within Parking Services. You'll deliver exceptional customer service, dive into data analysis, and collaborate to design and launch innovative commuter initiatives that make a real difference on campus. This position is not eligible for University sponsorship for employment authorization.

Duties Include:

• Enrollment in programs with administration and management of memberships through ongoing customer relations.

• Coordinate and monitor the Van Pool, Bicycling, Bus Pass, 380 Express, Emergency Ride Home, and UI Rideshare Programs.

• Provide information / materials to participants and respond to inquiries.

• Schedule vehicles for maintenance and delivery; communicate with the drivers.

• Enforces policies and administers corrective actions when appropriate.

Location: West Campus Transportation Center (WCTC)

Schedule: Monday through Friday, 7:30am-4:30pm

Salary: $48,000 to commensurate

For a full job description, please send an e-mail to the contact listed below.

Required Qualifications:

• Bachelor's degree, or equivalent combination of education and experience.

• Experience (typically 6 months) in administrative or customer service support role.

• Proficiency in computer software applications including Microsoft Outlook, Word, Excel.

• Excellent written and verbal communication skills.

• Demonstrated experience multitasking in fast paced environment.

Special Qualifications:

• Valid driver's license and ability to meet and maintain UI Fleet Safety Standards.

Desirable Qualifications:

• Experience coordinating or administering participant-based programs.

• Strong conflict resolution, mediation, and problem-solving skills.

• Ability to handle confidential information with discretion.

• Experience (typically 6 months) working in a higher education environment.

• Knowledge of University policies and procedures.

Position and Application Details:

To be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume

• Cover Letter

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Up to 5 professional references will be requested at a later step in the recruitment process. State agency employers in Iowa are required to use E-Verify to confirm employment eligibility. University of Iowa employees, including those who work remotely or out-of-state, are subject to E-Verify.

For additional questions, please contact Brooke McMurl at brooke-mcmurl@uiowa.edu 319-467-0719.

This position is performed fully on campus.

About the University of Iowa:

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. 

Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.  

Join us in making a difference at a leading Big Ten university and premier public research institution.