ZipRecruiter

Log In

1

From Home Production Support Engineer Jobs (NOW HIRING)

360 Direct Access

Product Support Engineer

Redmond, WA · Hybrid

SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting directly in American Sign Language (ASL) to understand and resolve issues with clarity, empathy ...

CIBC

Production Support Engineering Lead

Chicago, IL · On-site

$140K - $170K/yr

Production Support Engineering - Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project ...

Anthropic

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... Capture technical feedback and product friction from your accounts and route it to Product with the ...

ROI Solutions

Product Support Engineer

Medford, MA · On-site

About the Role As a Product Support Engineer, you will be the internal expert on how our products ... Classify whether issues stem from system behavior, configuration, vendor changes, or product ...

Samsara

Product Support Engineer

... workers return home safely. * You are the architect of your own career: If you put in the work ... Official communication about your application will only come from emails ending in @samsara.com ...

Bruker

Product Support Engineer

Delray Beach, FL · On-site

The Product Support Engineer is a visible and key customer facing role; responsible to provide ... Manage customer equipment events with a strong sense of ownership from initial notification to ...

Pylon Labs

Product Support Engineer

San Francisco, CA · On-site

$100K - $150K/yr

Dogfood Pylon's suite of support products, give feedback, and influence roadmap * Work closely with product and engineering to fix bugs and troubleshoot issues * Help develop a scalable support ...

Sonsoft Inc

Production Support

Plano, TX

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications ... Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider ...

previous pagenext page

Showing results 21-40

All JobsProduction Support Engineer JobsFrom Home Production Support Engineer Jobs

From Home Production Support Engineer information

See salary details

$18

$47

$80

How much do from home production support engineer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for from home production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What is the difference between From Home Production Support Engineer vs On-Site Production Support Engineer?

AspectFrom Home Production Support EngineerOn-Site Production Support Engineer
Work EnvironmentRemote, home-basedOn-site, in the production facility
Required CredentialsTechnical certifications, troubleshooting skillsSimilar credentials, often with additional on-site safety training
Industry UsageCommon in tech, media, and digital servicesCommon in manufacturing, broadcasting, and industrial sectors
Job ResponsibilitiesRemote monitoring, troubleshooting, supportOn-site equipment maintenance, support, and troubleshooting

The main difference between a From Home Production Support Engineer and an On-Site Production Support Engineer lies in their work environment and daily responsibilities. The remote engineer focuses on troubleshooting and supporting systems from home, while the on-site engineer handles physical equipment and maintenance at the production site. Both roles require technical skills and certifications, but their work settings and interaction with physical infrastructure differ significantly.

What cities are hiring for From Home Production Support Engineer jobs? Cities with the most From Home Production Support Engineer job openings:
What are the most commonly searched types of Production Support Engineer jobs? The most popular types of Production Support Engineer jobs are:
What states have the most From Home Production Support Engineer jobs? States with the most job openings for From Home Production Support Engineer jobs include:
What job categories do people searching From Home Production Support Engineer jobs look for? The top searched job categories for From Home Production Support Engineer jobs are:
From Home Production Support Engineer jobs near you
Infographic showing various From Home Production Support Engineer job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 94% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.

Production Support (Devops Engineer)

Empower Professionals

Atlanta, GA • On-site

$40.50 - $52.75/hr

Other

Posted 5 days ago

Job description

Role- Production Support Technical Lead

Location- Atlanta, GA. (Remote)

Job Description-

  • 8+ Years Domain: Healthcare (Preferred)
  • We are seeking an experienced Production Support Technical Lead to lead application support operations, manage critical incidents, ensure system stability, and drive continuous service improvements.
  • The ideal candidate should possess strong technical expertise, leadership capabilities, and experience supporting enterprise applications in a fast-paced production environment. Key Responsibilities Lead the production support team and serve as the primary point of contact for critical production issues.
  • Monitor application health, troubleshoot incidents, and ensure timely resolution within SLA commitments. Perform root cause analysis (RCA) and implement preventive measures to minimize recurring issues. Coordinate with development, infrastructure, database, and business teams for incident resolution and change management.
  • Manage incident, problem, and release management processes following ITIL best practices.
  • Review logs, system alerts, and performance metrics to proactively identify and address potential issues.
  • Support application deployments, patches, and production releases. Ensure high availability, reliability, and performance of business-critical applications.
  • Prepare operational reports, dashboards, and leadership updates on incident trends and system performance.
  • Mentor support engineers and drive continuous process improvements and automation initiatives. Required Skills Strong experience in Application Production Support and Incident Management. Hands-on experience with SQL queries, database troubleshooting, and performance analysis. Experience in Unix/Linux environments and shell scripting. Knowledge of monitoring and logging tools such as Splunk, Dynatrace, AppDynamics, ELK, Grafana, or similar. Experience with ticketing tools such as ServiceNow, Jira, or Remedy. Strong understanding of ITIL processes, SLA management, and change management. Excellent troubleshooting, problem-solving, and stakeholder management skills.

Preferred Qualifications-

  • Experience in Healthcare domain applications.
  • Exposure to cloud platforms (Azure, AWS, or Google Cloud Platform).
  • ITIL Foundation Certification or equivalent. Experience in automation and scripting for operational efficiency.
  • Key Competencies Technical Leadership Production Incident Management Root Cause Analysis (RCA) Stakeholder Management Service Delivery Excellence Team Mentoring and Coaching Problem Solving and Decision Making.

Apply