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From Home Peer Support Warmline Jobs (NOW HIRING)

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Peer Respite Support Specialist

Depoe Bay, OR · On-site

$20/hr

This is an opportunity to empathetically connect with people drawing from your lived experience in Oregon's first Peer Run Respite crisis alternative home. Peer Respite Support Specialists use their ...

New

Community Bridges, Inc.

Peer Support

Portland, OR · On-site

$19 - $22.80/hr

CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication ... Peer Support Specialist certification from the Oregon Health Authority required or able to be ...

cbi

Peer Support

Portland, OR

$19 - $22.80/hr

Minimum six months of recovery from substance use and/or mental health challenges. * Experience in outreach, peer support, homeless services, or behavioral health preferred. * Driver's license (valid ...

Blue Sage Rehabilitation Services

Peer Support

Phoenix, AZ

$17.50 - $22.25/hr

... needs to promote healing from factors that are associated with substance abuse: trauma ... We are currently hiring for Peer Supports to help support our clientele during treatment groups and ...

cbi

Peer Support

Portland, OR · On-site

$19 - $22.80/hr

Minimum six months of recovery from substance use and/or mental health challenges. * Experience in outreach, peer support, homeless services, or behavioral health preferred. * Driver's license (valid ...

Clarvida - Maine

Family Support Specialist

Freeport, ME · On-site

$18 - $20/hr

... Peer Support Specialist to work with families receiving mental health services who benefit from ... You will serve as part of a Behavioral Health Home team and receive meaningful supervision to ...

UnitedHealth Group

Peer Support Specialist

Lincoln, NE · Remote

$15.25 - $19.50/hr

The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such ... You will have the flexibility to work from home when not in the field. Location : Lincoln, Nebraska ...

Woodhaven - Havens of Ohio LLC

Peer Support

Dayton, OH · On-site

$18 - $20/hr

Associate degree preferred Certified Peer Recovery Supporter (CPRS) by Ohio Mental Health and Addiction Services required Personal experience in recovery from substance use and/or mental health ...

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From Home Peer Support Warmline information

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How much do from home peer support warmline jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for from home peer support warmline in the United States is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a From Home Peer Support Warmline?

A From Home Peer Support Warmline is a telephone service where trained individuals with lived experience of mental health challenges provide emotional support to callers. Unlike crisis hotlines, warmlines are intended for people who need someone to talk to, but are not in immediate crisis. Operators typically work from home and offer a listening ear, empathy, and shared experiences, helping callers feel less isolated. These services are confidential, non-judgmental, and can be a valuable resource for mental wellness.

How do From Home Peer Support Warmline staff typically manage emotional boundaries while providing support remotely?

Working as a From Home Peer Support Warmline staff member involves listening empathetically to callers in distress, which can be emotionally demanding. To maintain healthy boundaries, staff are encouraged to practice self-care, debrief with supervisors or peers, and adhere to agency guidelines for emotional safety. Regular supervision and ongoing training help staff recognize when to refer callers to additional resources and manage the emotional impact of the work. This supportive structure ensures both the well-being of the peer support worker and the quality of assistance provided to callers.

What are the key skills and qualifications needed to thrive as a From Home Peer Support Warmline worker, and why are they important?

To thrive as a From Home Peer Support Warmline worker, you need lived experience with mental health or substance use challenges, strong active listening skills, and often a peer support certification. Familiarity with secure communication platforms, call management systems, and documentation tools is typically required. Compassion, nonjudgmental attitude, and emotional resilience are crucial soft skills for effectively supporting callers in distress. These skills and qualities are essential for building trust, providing empathetic support, and maintaining client confidentiality in a remote setting.
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From Home Peer Support Warmline jobs near you
Infographic showing various From Home Peer Support Warmline job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,023 per year, or $19.7 per hour.

Peer Support Counselor

Mental Health Minnesota

Saint Paul, MN • On-site

$20/hr

Full-time, Part-time

Retirement, PTO

Re-posted 2 days ago

Job description

Reports to: Warmline Program Coordinator


Staff Direct Reports: None


Job Type: Part-time and full-time opportunities are available, with regularly scheduled hours between 9AM and 9PM (service is open seven days/week). We are currently hiring for a minimum of 16 hours a week and have specific shifts open at this time.

These positions work out of the Mental Health Minnesota office, and are not remote.


Primary Position Duties:

  • Respond to incoming Warmline calls or texts/online chats
  • Provide confidential peer support under standards set by Mental Health Minnesota
  • Provide information and referrals as needed and appropriate
  • In consultation with a supervisor, provide crisis intervention response as needed
  • Maintain accurate reports of calls, chats and texts (documentation must be completed in real time)
  • Fulfill continuing education requirements as requested or required for the organization
  • Attend routinely scheduled meetings for Warmline staff


Required Experience/Qualifications: In keeping with the established model of peer support provision, candidates must have lived mental health experience. A minimum of one year of successful employment or volunteer experience in the mental health field is preferred. A high school diploma or equivalent is required, as is proficiency in use of internet, email, and Google Docs, and willingness to learn cloud-based organizational technology (including phone, texting and online chat services, HR software and database software, etc.) Experience providing peer support is highly desired, as are candidates who have completed Certified Peer Support Specialist or Certified Peer Recovery Specialist training. However, peer support training will be provided by the organization for those who do not already have certification.Training is provided and is paid time for new Warmline staff.

Salary and Benefits: The starting wage for these positions is $20.00/hour.Benefits include an Employee Assistance Program (EAP), additional pay in lieu of insurance, generous paid time off and Earned Sick and Safe Time, 401(k) match, free parking, easy access to mass transit, and more.


Mental Health Minnesota is an Equal Employment Opportunity employer.

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