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From Home Peer Support Warmline Jobs (NOW HIRING)

Chimes

Certified Peer Specialist - Warmline

Exton, PA

$18/hr

... from around the nation. Warmline Peer Specialists make and receive phone calls and will also provide peer support and resources as needed during these calls. They will work together with the county ...

Clarvida - Maine

Family Support Specialist

Freeport, ME · On-site

$20 - $40/hr

... Peer Support Specialist to work with families receiving mental health services who benefit from ... You will serve as part of a Behavioral Health Home team and receive meaningful supervision to ...

TRILLIUM HEALTH RESOURCES

Peer Support Specialist

NC · Remote

$42K - $54K/yr

Peer Support Specialist Working Title: Peer Support Specialist Cost Center: 9200/Community ... Competitive benefits and work-from-home options for most positions * Opportunities for professional ...

Community Options

Peer Support

Bismarck, ND · On-site

$17.34 - $20.40/hr

Work will be done primarily in the individual's home and community. The Peer Support will serve as ... Community Options works with individuals from all walks of life. Through our person-centered ...

Clarvida - Maine

Family Support Specialist

Bangor, ME · On-site

$18 - $20/hr

... Peer Support Specialist to work with families receiving mental health services who benefit from ... You will serve as part of a Behavioral Health Home team and receive meaningful supervision to ...

COMMUNITY OPTIONS FOR RESIDENTIAL

Peer Support

Bismarck, ND · On-site

$17.34 - $20.40/hr

Work will be done primarily in the individual's home and community. The Peer Support will serve as ... Community Options works with individuals from all walks of life. Through our person-centered ...

cbi

Peer Support

Portland, OR · On-site

$19 - $22.80/hr

Minimum six months of recovery from substance use and/or mental health challenges. * Experience in outreach, peer support, homeless services, or behavioral health preferred. * Driver's license (valid ...

Clarvida - Maine

Family Support Specialist

Freeport, ME · On-site

$18 - $20/hr

... Peer Support Specialist to work with families receiving mental health services who benefit from ... You will serve as part of a Behavioral Health Home team and receive meaningful supervision to ...

cbi

Peer Support

Portland, OR · On-site

$19 - $22.80/hr

Minimum six months of recovery from substance use and/or mental health challenges. * Experience in outreach, peer support, homeless services, or behavioral health preferred. * Driver's license (valid ...

UnitedHealth Group

Peer Support Specialist

Lincoln, NE · Remote

$15.25 - $19.50/hr

The Peer Support Specialist is instrumental in assisting in reducing higher levels of services such ... You will have the flexibility to work from home when not in the field. Location : Lincoln, Nebraska ...

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From Home Peer Support Warmline information

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How much do from home peer support warmline jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for from home peer support warmline in the United States is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is a From Home Peer Support Warmline?

A From Home Peer Support Warmline is a telephone service where trained individuals with lived experience of mental health challenges provide emotional support to callers. Unlike crisis hotlines, warmlines are intended for people who need someone to talk to, but are not in immediate crisis. Operators typically work from home and offer a listening ear, empathy, and shared experiences, helping callers feel less isolated. These services are confidential, non-judgmental, and can be a valuable resource for mental wellness.

How do From Home Peer Support Warmline staff typically manage emotional boundaries while providing support remotely?

Working as a From Home Peer Support Warmline staff member involves listening empathetically to callers in distress, which can be emotionally demanding. To maintain healthy boundaries, staff are encouraged to practice self-care, debrief with supervisors or peers, and adhere to agency guidelines for emotional safety. Regular supervision and ongoing training help staff recognize when to refer callers to additional resources and manage the emotional impact of the work. This supportive structure ensures both the well-being of the peer support worker and the quality of assistance provided to callers.

What are the key skills and qualifications needed to thrive as a From Home Peer Support Warmline worker, and why are they important?

To thrive as a From Home Peer Support Warmline worker, you need lived experience with mental health or substance use challenges, strong active listening skills, and often a peer support certification. Familiarity with secure communication platforms, call management systems, and documentation tools is typically required. Compassion, nonjudgmental attitude, and emotional resilience are crucial soft skills for effectively supporting callers in distress. These skills and qualities are essential for building trust, providing empathetic support, and maintaining client confidentiality in a remote setting.
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From Home Peer Support Warmline jobs near you
Infographic showing various From Home Peer Support Warmline job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $41,023 per year, or $19.7 per hour.

Peer Warmline Specialist - CPRC or CPSS

Common Ground

Pontiac, MI

$21/hr

Full-time

PTO

Posted 15 days ago

Job description

Description
Position at Common Ground
MDHHS Peer Support Specialist Certification (CPSS)
or
Peer Recovery Coach Certification (CPRC) Required
Full-Time Shifts
10:00 am - 6:00 pm Sunday - Thursday
6:00 pm - 2:00 am Thursday - Monday
Part-Time Shifts
10:00 am - 6:00 pm Friday - Sunday
10:00 am - 6:00 pm Saturday - Monday
Base Pay: $21 hourly
About you:
The ideal Peer Warmline Specialist is a strong, self-driven, dedicated individual who works fully remote providing peer support . If you are self-disciplined to work from home and wish to serve your peers, we invite you to apply!
About us:
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
Day in the Life
  • Login to helpline applications
  • Accept incoming calls, chats and/or texts
  • Support callers to develop their own coping skills and wellness plans
  • Connect callers to the MiCAL crisis line, as needed
  • Provide information on resources (i.e. homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.)
  • Document each encounter while in-call
  • Communicate with the Shift Supervisor and other MiCAL staff in order to receive or provide support
  • Maintain high level confidentiality while performing all duties
  • Perform other duties as assigned

What you need to apply
  • Permanent year-round Michigan residency
  • High School Diploma or GED equivalent
  • MDHHS Certified Peer Support Specialist
  • Minimum 1 year paid work experience as a MDHHS Peer Support Specialist
  • At-home high speed internet on a private network
  • A private, HIPAA compliant, dedicated office space

What makes us different
  • Non-Profit mission-driven, person-focused environment
  • Opportunity for professional growth
  • Team oriented environment
  • An organizational culture of mental and behavioral health support for all

For your hard work
  • Generous Paid Time Off
  • Shift premiums
  • Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc)
  • Competitive wages

Our Mission
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.
Find out more at https://commongroundhelps.org
Click this link to view the full job description: Peer Warmline Specialist

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