From Home Customer Service Jobs in Boca Raton, FL

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Centralized Onboarding Specialist WFH PRN with HealthTrust Workforce Solutions WFH you can be a part of an organization that is devoted to giving back!

JOB TITLE – Centralized Onboarding Specialist – MSP Vendor

GENERAL SUMMARY OF DUTIES: The Onboarding Specialist provides onboarding support by assisting recruiters, hiring managers and new employees with the onboarding process. 

SUPERVISES – None

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

· Facilitates a seamless new hire on-boarding process for new and existing candidates

· Act as a key contact for all issues related to on-boarding and monitors progress, works with clinicians when needed to coordinate on-boarding efforts.  Also, includes interdepartmental communication with Administration, and credentialing to ensure a smooth hiring process for the new candidates

· Sending out new hire welcome packets containing required payroll forms, I-9s, benefits information, and other basic company information;

· Provides continual professional contact with the new hire on instruction for each onboarding requirement

· Coordinating and tracking pre-employment screening requirements such as background checks, drug screens;

· Act as a resource for new employee's general questions;

· Ensure all required onboarding paperwork is complete and filed

· Works closely with recruiting and credentialing department

· Manages electronic new hire Onboarding system.

· Performs other duties and responsibilities as assigned.

KNOWLEDGE, SKILLS, & ABILITIES – This position requires the following minimal requirements:

· Strong interpersonal skills with the ability to communicate with all levels of personnel, Ability to execute tasks independently.

· Ability to maintain confidentiality with sensitive data.

· Excellent organization and time management skills to handle multiple tasks in an environment with large volumes of data and paperwork.

· Significant attention to detail required.

· Must demonstrate ability to work in a team environment..

· Must demonstrate effective oral communication skills with good vocabulary, good grammar and a passion for excellence in customer service

· Displays professionalism through sound judgment, initiative, flexibility, and attention to detail

· Metric focused

· Highly proficient in Microsoft Word & Excel

· Ability to appropriately prioritize tasks and provide detailed documentation/ follow ups (time management)

· Works effectively under stress

· Must have great time-management skills

· Must be self-motivated and comfortable working with deadlines

· Must be an effective communicator and flexible with constantly changing priorities

· Outstanding customer service skills

EDUCATION –High School Diploma or GED Equivalent required; College Degree or coursework preferred

EXPERIENCE – Prefer 1-2 years experience in recruiting environment 

CERTIFICATE/LICENSE – None

PHYSICAL DEMANDS/WORKING CONDITIONS – 

· Exert up to 20 lbs force occasionally and/or up to 10 lbs frequently

· Requires prolonged sitting and some bending, stooping, and stretching.

· Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.

· Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound.

· Requires normal range of eyesight to record, prepare, and communicate appropriate reports.

· Requires dexterity to type. Work is performed in and office environment and involves frequent contact with staff and the public.

HealthTrust Workforce Solutions WFH, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Are you looking for a healthcare career that offers opportunities for personal and professional growth? Look no further than HealthTrust Workforce Solutions. At HealthTrust, we believe that healthcare is all about people - those who provide it and those who receive it. As a wholly-owned subsidiary of HCA Healthcare and a preferred partner to thousands of top-performing hospitals, we are the largest managed services provider in the healthcare industry. With over 28,000 professionals placed in healthcare roles each year, we take pride in expanding skill sets, broadening career horizons, providing economic stability, and cultivating personal growth. Join us and pave the way for a fulfilling healthcare career.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Be a part of an organization that invests in you! We are reviewing applications for our Centralized Onboarding Specialist WFH PRN opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.