ConnectWise Ticket Execution * Incident and Problem Ticket Lifecycle Management * Procedural ... Work from home, with some travel to client sites Company's website: * Company's Facebook page:
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ConnectWise Ticket Execution * Incident and Problem Ticket Lifecycle Management * Procedural ... Work from home, with some travel to client sites Company's website: * Company's Facebook page:
Quick apply
ConnectWise Ticket Execution * Incident and Problem Ticket Lifecycle Management * Procedural ... Work from home, with some travel to client sites Company's website: * Company's Facebook page:
Seattle, WA ยท Hybrid
$29 - $32/hr
We operate on a hybrid model with a blend of working from home, onsite time at our Clients and time ... SharePoint * ConnectWise Manage and ConnectWise RMM Other Items: We operate on a hybrid model ...
Seattle, WA ยท Hybrid
$29 - $32/hr
We operate on a hybrid model with a blend of working from home, onsite time at our Clients and time ... SharePoint * ConnectWise Manage and ConnectWise RMM Other Items: We operate on a hybrid model ...
Santa Clarita, CA ยท On-site
$20 - $30/hr
ConnectWise Ticket Execution * Incident and Problem Ticket Lifecycle Management * Procedural ... Work from home, with some travel to client sites Company's website: * Company's Facebook page:
Santa Clarita, CA ยท On-site
$20 - $30/hr
ConnectWise Ticket Execution * Incident and Problem Ticket Lifecycle Management * Procedural ... Work from home, with some travel to client sites Company's website: * Company's Facebook page:
Santa Clarita, CA ยท On-site
$20 - $30/hr
ConnectWise Ticket Execution * Incident and Problem Ticket Lifecycle Management * Procedural ... Work from home, with some travel to client sites Company's website: * Company's Facebook page:
Santa Clarita, CA ยท On-site
$20 - $30/hr
ConnectWise Ticket Execution * Incident and Problem Ticket Lifecycle Management * Procedural ... Work from home, with some travel to client sites Company's website: * Company's Facebook page:
Manhattan, NY ยท On-site
Coordinate project milestones from sales associate to project manager throughout all phases of the ... Business to client experience required, smart home integration sales preferred * ConnectWise ...
Manhattan, NY ยท On-site
Coordinate project milestones from sales associate to project manager throughout all phases of the ... Business to client experience required, smart home integration sales preferred * ConnectWise ...
Pittsburgh, PA ยท On-site +1
$50K/yr
... from home. This person must live in the Pgh metro area. Responsibilities: * Oversee customer ... Familiarity with CRM software preferred (ConnectWise a bonus) * Proven ability to juggle multiple ...
Pittsburgh, PA ยท On-site +1
$50K/yr
... from home. This person must live in the Pgh metro area. Responsibilities: * Oversee customer ... Familiarity with CRM software preferred (ConnectWise a bonus) * Proven ability to juggle multiple ...
Manhattan, NY ยท On-site
$65K/yr
Coordinate project milestones from sales associate to project manager throughout all phases of the ... Business to client experience required, smart home integration sales preferred * ConnectWise ...
Manhattan, NY ยท On-site
$65K/yr
Coordinate project milestones from sales associate to project manager throughout all phases of the ... Business to client experience required, smart home integration sales preferred * ConnectWise ...
Pittsburgh, PA ยท On-site
$50K/yr
... from home. This person must live in the Pgh metro area. Responsibilities: * Oversee customer ... Familiarity with CRM software preferred (ConnectWise a bonus) * Proven ability to juggle multiple ...
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Pittsburgh, PA ยท On-site
$50K/yr
... from home. This person must live in the Pgh metro area. Responsibilities: * Oversee customer ... Familiarity with CRM software preferred (ConnectWise a bonus) * Proven ability to juggle multiple ...
Be Seen First
Denver, CO ยท On-site
$85K/yr
... include considerable working from home, as well as on-site time at our clients locations ... PSA - ConnectWise RMM - Ninja and LogMeIn AV - OpenText MDR - BlackPoint Backup - RedStor Email ...
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Be Seen First
Denver, CO ยท On-site
$85K/yr
... include considerable working from home, as well as on-site time at our clients locations ... PSA - ConnectWise RMM - Ninja and LogMeIn AV - OpenText MDR - BlackPoint Backup - RedStor Email ...
Manhattan, NY ยท On-site
Coordinate project milestones from sales associate to project manager throughout all phases of the ... Business to client experience required, smart home integration sales preferred * ConnectWise ...
Quick apply
Manhattan, NY ยท On-site
Coordinate project milestones from sales associate to project manager throughout all phases of the ... Business to client experience required, smart home integration sales preferred * ConnectWise ...
Experience with ConnectWise and NinjaRMM is a plus. Work Schedule * Primarily in-office role with some work-from-home flexibility. * Standard hours: Monday through Friday, 8:00 AM - 5:00 PM
Experience with ConnectWise and NinjaRMM is a plus. Work Schedule * Primarily in-office role with some work-from-home flexibility. * Standard hours: Monday through Friday, 8:00 AM - 5:00 PM
Taunton, MA ยท On-site
Work from home or our office but local client travel is a must. Required Skills & Experience * 3-5 years' experience in a desktop & server support environment and IT field work * ConnectWise & RMM ...
Taunton, MA ยท On-site
Work from home or our office but local client travel is a must. Required Skills & Experience * 3-5 years' experience in a desktop & server support environment and IT field work * ConnectWise & RMM ...
Centreville, VA ยท On-site
This client's remote work, conducted from the business office, requires communication with clients ... Home"Tier 1-2 IT Support Analyst
Centreville, VA ยท On-site
This client's remote work, conducted from the business office, requires communication with clients ... Home"Tier 1-2 IT Support Analyst
Centreville, VA ยท On-site
$20.25 - $27.75/hr
This client remote work, conducted from the business office, requires communication with clients ... Home"Helpdesk Analyst
Centreville, VA ยท On-site
$20.25 - $27.75/hr
This client remote work, conducted from the business office, requires communication with clients ... Home"Helpdesk Analyst
San Antonio, TX ยท On-site
$18.25 - $24.50/hr
You''ll work from home most days and drive to client sites across the San Antonio metro when the ... ConnectWise Automate). OUR STACK You''ll work daily with Autotask PSA for ticketing and time ...
San Antonio, TX ยท On-site
$18.25 - $24.50/hr
You''ll work from home most days and drive to client sites across the San Antonio metro when the ... ConnectWise Automate). OUR STACK You''ll work daily with Autotask PSA for ticketing and time ...
Chicago, IL ยท On-site
$68K - $80K/yr
Hybrid schedule with mostly work-from-home flexibility, approximately 15-20% onsite at client ... Experience with RMM and PSA platforms (ConnectWise experience strongly preferred) * Excellent ...
Chicago, IL ยท On-site
$68K - $80K/yr
Hybrid schedule with mostly work-from-home flexibility, approximately 15-20% onsite at client ... Experience with RMM and PSA platforms (ConnectWise experience strongly preferred) * Excellent ...
Chicago, IL ยท On-site
$68K - $80K/yr
Hybrid schedule with mostly work-from-home flexibility, approximately 15-20% onsite at client ... Experience with RMM and PSA platforms (ConnectWise experience strongly preferred) * Excellent ...
Quick apply
Chicago, IL ยท On-site
$68K - $80K/yr
Hybrid schedule with mostly work-from-home flexibility, approximately 15-20% onsite at client ... Experience with RMM and PSA platforms (ConnectWise experience strongly preferred) * Excellent ...
A hybrid schedule of 3 days in the office and 2 days working from home is offered after training is ... Experience with ConnectWise Manage, Moovila, Autotask, HaloPSA, Microsoft Project, Smartsheet, Jira ...
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A hybrid schedule of 3 days in the office and 2 days working from home is offered after training is ... Experience with ConnectWise Manage, Moovila, Autotask, HaloPSA, Microsoft Project, Smartsheet, Jira ...
Sandy Springs, GA ยท On-site
$50K - $59K/yr
... ng from home. * Troubleshoot and resolve issues related to Microsoft 365 (Outlook, Teams ... Familiarity with ticketing and remote support tools such as Zendesk, ConnectWise, or Jira.
Quick apply
Sandy Springs, GA ยท On-site
$50K - $59K/yr
... ng from home. * Troubleshoot and resolve issues related to Microsoft 365 (Outlook, Teams ... Familiarity with ticketing and remote support tools such as Zendesk, ConnectWise, or Jira.
Morgantown, WV ยท On-site
$22 - $30.25/hr
While you'll work from home the majority of the time, some client-facing, on-site visits will be ... Work within a PSA/ticketing system (ConnectWise) to track, prioritize, and resolve support tickets ...
Quick apply
Morgantown, WV ยท On-site
$22 - $30.25/hr
While you'll work from home the majority of the time, some client-facing, on-site visits will be ... Work within a PSA/ticketing system (ConnectWise) to track, prioritize, and resolve support tickets ...
$28.61 - $29.44
7% of jobs
$29.44 - $30.27
7% of jobs
$31.06 is the 25th percentile. Wages below this are outliers.
$30.27 - $31.10
11% of jobs
$31.10 - $31.93
7% of jobs
$31.93 - $32.76
11% of jobs
The median wage is $33.38 / hr.
$32.76 - $33.59
9% of jobs
$33.59 - $34.42
12% of jobs
$34.42 - $35.25
7% of jobs
$35.54 is the 75th percentile. Wages above this are outliers.
$35.25 - $36.08
11% of jobs
$36.08 - $36.91
7% of jobs
$36.91 - $37.74
11% of jobs
$28
$33
$37
| Aspect | From Home Connectwise | From Home Service Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote, client sites, helpdesk | Remote, helpdesk, technical support |
| Industry Usage | IT service management, MSPs | IT support, technical troubleshooting |
| Search Intent | Remote IT management, Connectwise jobs | Remote helpdesk, support technician jobs |
From Home Connectwise roles focus on managing IT services using Connectwise platform, often within MSPs, requiring certifications like ITIL. From Home Service Desk Technicians handle technical support remotely, troubleshooting user issues, with certifications like CompTIA A+. Both roles are remote and industry-related, but they differ in platform focus and job responsibilities.

Full-time
Medical, Dental, Vision, PTO
Posted 13 days ago
Simpatico Systems is a group of engineers who align our goals with our customers organizational objectives, servicing IT, cyber security, and low voltage needs. We design systems that are simple, easy to use, effective, affordable, and results-driven. We take the time to discuss customer needs and customize solutions for each unique situation.
Most of all: We have a ton of fun solving our clients' technology problems!
As a company, Simpatico Systems was incorporated in 2013 from the merger of Ironfish Technologies and Business Audio Environments (BAE). With a rich history of delivering a high level of service for more than 40 years, our employees are committed to driving success. As we continue to expand in new markets and accelerate growth we are looking for talented, innovative and driven people who believe they can help themselves, and our clients have a ton of fun solving technology problems.
Our Opportunity: The Simpatico Systems helpdesk provides both proactive and reactive support for customer environments, by responding to monitoring alerts, answering customer calls/emails/chats, and identifying trends to eliminate downtime. Simpatico is a fast growing company with over 400% growth in the last 4 years and continued expansion into new markets. We offer a defined success path with actionable training plans for promotions and salary increases.
What youll do: In this role, you will work closely with the Level 2 operations staff to understand the current environment and help engineer the helpdesk of the future. This role includes:
What you have: Required:
4+ years in similar IT field
Clear and concise communication written & verbal
Ability to Multitask in a "High Pressure Environment"
Skilled in troubleshooting network infrastructure issues
Strong understanding of Network Administration
Proven ability to troubleshoot complex technical issues
Strong understanding of Windows and Linux OS
Ability to type 50+ WPM
Passion for improvement
Nice To Have:
ITIL Experience
Previous helpdesk experience
Project delivery experience
Experience with Large Enterprise Technology (HA replication technology, SAN solutions, Complex network management)
What youll get:
Job Type: Full-time
Hourly Pay: From $20-$30 DOE
Benefits:
Schedule:
Supplemental pay types:
Experience:
License/Certification:
Work Location:
Company's website:
Company's Facebook page:
Benefit Conditions:
Work Remotely:
Sourced by ZipRecruiter
11 - 50 Employees
Lubbock, TX, US
2014