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From Home Call Transfer Jobs (NOW HIRING)

MCI

Work-At-Home Call Center Representative (Full-Time)

$15.75 - $20.50/hr

Ensure first call resolution through problems solving and effective call handling MCI provides all ... What You Can Expect from MCI: * Paid Time Off: Earn PTO and paid holidays to take the time you need.

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How much do from home call transfer jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for from home call transfer in the United States is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.75 per hour, depending on experience, location, and employer.

What are From Home Call Transfer jobs?

From Home Call Transfer jobs involve working remotely to answer inbound phone calls and transfer them to the appropriate department or individual. Employees in these roles act as intermediaries, ensuring that callers are connected quickly and efficiently to the right person or service. This position typically requires strong communication skills, a quiet home environment, and the ability to multitask using phone and computer systems. Many companies hire for these roles to provide 24/7 customer support without needing physical call centers.

What are the key skills and qualifications needed to thrive as a From Home Call Transfer Agent, and why are they important?

To thrive as a From Home Call Transfer Agent, you need excellent verbal communication, active listening, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP phone systems is important for managing calls and tracking interactions. Strong multitasking, patience, and problem-solving abilities help agents stand out when addressing diverse customer needs remotely. These skills ensure efficient call handling, high customer satisfaction, and smooth workflow in a remote environment.

What is the difference between From Home Call Transfer vs Customer Service Representative?

AspectFrom Home Call TransferCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageTelecommunications, tech support, customer serviceRetail, telecom, finance, healthcare

From Home Call Transfer involves transferring calls remotely, often within technical or customer support teams, requiring specific call handling skills. Customer Service Representatives handle customer inquiries, complaints, and support across various industries. While both roles may work remotely and require similar credentials, From Home Call Transfer focuses on call routing and transfer skills, whereas Customer Service Representatives focus on customer interaction and problem-solving.

What are some common challenges faced in a From Home Call Transfer role, and how can I overcome them?

One common challenge in a From Home Call Transfer role is maintaining clear communication while handling multiple calls and transferring clients to the appropriate departments. Since you work remotely, you may also encounter technical issues or distractions in your home environment. To overcome these challenges, it's important to set up a dedicated workspace, ensure your internet connection is reliable, and become familiar with your company's call management software. Strong multitasking skills and staying organized will help you efficiently manage high call volumes and deliver a professional caller experience.
More about From Home Call Transfer jobs
What cities are hiring for From Home Call Transfer jobs? Cities with the most From Home Call Transfer job openings:
What are the most commonly searched types of Call Transfer jobs? The most popular types of Call Transfer jobs are:
What states have the most From Home Call Transfer jobs? States with the most job openings for From Home Call Transfer jobs include:
What job categories do people searching From Home Call Transfer jobs look for? The top searched job categories for From Home Call Transfer jobs are:
From Home Call Transfer jobs near you
Infographic showing various From Home Call Transfer job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 3% Part Time, and 6% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $35,064 per year, or $16.9 per hour.
LOUISIANA only - Work at Home Call Center Representative

LOUISIANA only - Work at Home Call Center Representative

InfoCision

Remote

$9/hr

Other

Medical, Dental, Vision, Retirement

Posted 10 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

Join Our Team and Make a Difference

Come grow with us and make a lasting impact. Apply today to begin the process, and you could potentially be starting in as soon as a week.

What We Do:

  • Work on behalf of wonderful organizations like St. Jude Children's Research Hospital, March of Dimes, Feeding America, College Republicans, The National Rifle Association, and many more.
  • Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations.
  • Our positions are not customer service. They all require sales, whether it be selling memberships, products, or services.

Schedules and Perks:

  • The first week consists of a virtual classroom training, which requires 100% mandatory attendance, and will run from 12p-9p EST Monday through Friday.
  • When signing up for a training class, you will be able to select the full-time or part-time schedule that works best for you and your family, from the following 4 options, which will begin in the second week:
    • 40-hour Full-Time set weekly schedules; 11a-8p EST, 12p-9p EST, or 1p-10p EST
    • 28-hour Part-Time set weekly schedule, 3:30p-9p EST, is offered on a limited basis.
    • 8 hours on the weekend will be required beginning in the second week. Typically, either 9 a-6p EST on Saturday or 12p-9p EST on Sunday will be available.
  • Virtual Paid Training
  • Rewards & Recognition Programs
  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Weekly bonus potential
  • Benefits are available for Full-time employees including Medical, Dental, Vision, and 401k

Other Requirements:

  • A home office, or dedicated quiet place to work, that is free from noise and distractions.
  • Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
  • A willingness to learn, as we believe in owning your own success.
  • Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
  • Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
  • Exceptional conversational skills and the ability to multi-task.

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Hardware/Software Requirements: Equipment is NOT provided and a technology check is required as part of the recruitment process

Windows PC/Laptop (No Macbooks or Chromebooks)

  • Minimum 14" monitor/screen.
  • Dual monitors
  • Windows 11 ONLY
  • At least 8GB of RAM (Must have at least 6GB usable RAM)
  • Intel or AMD Processor
  • Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible.
  • Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc)
  • Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip.

Internet:

  • United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc)
  • Minimum of 50 Mbps download speed and 10 Mbps upload speed.
  • ISP must be Stable and located within the United States and its territories.
  • We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher.

Telephone:

  • A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone.

Miscellaneous:

  • Web cam
  • External speakers or sound on your computer
  • External Wired Mouse
  • USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection.

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