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From Home Call Center Jobs in Decatur, GA (NOW HIRING)

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

Call Center Operations * Answer incoming calls from patients and patient family members requesting meal orders. * Utilize room service diet software to process patient meal orders accurately and ...

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

Call Center Operations * Answer incoming calls from patients and patient family members requesting meal orders. * Utilize room service diet software to process patient meal orders accurately and ...

Emory Healthcare

Call Center Associate

Tucker, GA

$18 - $21.93/hr

Call Center Operations * Answer incoming calls from patients and patient family members requesting meal orders. * Utilize room service diet software to process patient meal orders accurately and ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

Call Center Operations * Answer incoming calls from patients and patient family members requesting meal orders. * Utilize room service diet software to process patient meal orders accurately and ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

Call Center Operations * Answer incoming calls from patients and patient family members requesting meal orders. * Utilize room service diet software to process patient meal orders accurately and ...

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

Call Center Operations * Answer incoming calls from patients and patient family members requesting meal orders. * Utilize room service diet software to process patient meal orders accurately and ...

Emory Healthcare

Call Center Associate

Tucker, GA

Call Center Operations * Answer incoming calls from patients and patient family members requesting meal orders. * Utilize room service diet software to process patient meal orders accurately and ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary ... The Service Delivery Consultant is responsible for answering and handling inbound calls from ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary ... The Service Delivery Consultant is responsible for answering and handling inbound calls from ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

... center from the call list • Other duties as needed What You Bring to the Table: • One year of sales, call center, or collections experience preferred • Strong customer service or sales ...

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All JobsCall Center JobsFrom Home Call Center JobsFrom Home Call Center Jobs in Decatur, GA

From Home Call Center information

See Decatur, GA salary details

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$24

How much do from home call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for from home call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between From Home Call Center vs Customer Service Representative?

AspectFrom Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required SkillsCommunication, problem-solving, computer skillsCommunication, patience, product knowledge
Common CertificationsNone required, but customer service or call center training helpfulNone required, on-the-job training often provided
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support

Both roles involve assisting customers, but From Home Call Center positions are specifically remote, often requiring familiarity with call center software. Customer Service Representatives may work in-office or remotely, with similar skill requirements. The main difference lies in the work setting, with the call center role emphasizing remote work as a key feature.

What are the key skills and qualifications needed to thrive as a from home call center representative?

To thrive as a From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and reliable internet connectivity are essential technical requirements. Patience, active listening, and resilience help representatives build rapport and handle challenging customer interactions effectively. These skills and qualities ensure excellent customer service, efficient issue resolution, and maintain company reputation in a remote work environment.

What is a from home call center job?

A work from home call center job involves handling customer service, sales, or technical support tasks remotely, usually via phone, chat, or email. Employees use a computer, a reliable internet connection, and sometimes a headset to communicate with customers from their own home. These jobs often require strong communication skills, problem-solving abilities, and sometimes familiarity with specific software or products. Work schedules can be flexible or fixed, depending on the employer. Many companies provide training and support for remote call center agents.

What are some common challenges faced by remote call center agents, and how can they be managed?

Remote call center agents often face challenges such as maintaining focus in a home environment, managing time effectively, and handling technical issues without on-site IT support. To overcome these, it's essential to set up a dedicated, distraction-free workspace, establish a consistent daily routine, and stay proactive with technical troubleshooting. Additionally, agents benefit from regularly communicating with their team and supervisors through virtual meetings and chats to stay connected and supported.
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for From Home Call Center jobs? Cities near Decatur, GA with the most From Home Call Center job openings:
From Home Call Center jobs near you
Infographic showing various From Home Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Associate

Emory Healthcare

Atlanta, GA • On-site

Other

Re-posted 27 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers

Job description

Overview
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
  • And more
Description
The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages incoming calls, processes meal requests through room service diet software, and ensures that all menu selections align with the patient's prescribed diet order.
The associate guides patients and family members through the meal ordering process, provides menu suggestions when appropriate, and ensures a positive service experience. This position collaborates with nursing staff, clinical dietitians, and food service teams to ensure accurate meal ordering, adherence to dietary restrictions, and timely meal service.
Individuals in this role maintain frequent communication with patients and families and are expected to demonstrate strong customer service skills while supporting efficient and patient-centered dining operations.
RESPONSIBILITIES:
Call Center Operations
  • Answer incoming calls from patients and patient family members requesting meal orders.
  • Utilize room service diet software to process patient meal orders accurately and efficiently.
  • Guide patients and families through the meal ordering process and provide menu recommendations as appropriate.
  • Redirect calls to appropriate departments when inquiries fall outside the scope of the role.
Patient Meal Order Coordination
  • Ensure menu selections comply with the patient's prescribed diet order.
  • Process new diet orders, patient transfers, and discharges within the room service system.
  • Process meal orders for patients who are unable to place orders by phone or who have preselected menu orders.
  • Identify patients who have not ordered meals and proactively contact them to facilitate ordering or document meal refusal.
  • Document patient food preferences in the room service diet software system.
Communication and Collaboration
  • Communicate special dietary needs or concerns with nursing staff and other relevant departments.
  • Monitor patient meal orders and notify the appropriate clinical dietitian of skipped meals or repeated small meal orders.
  • Communicate operational concerns or patient-related issues to dietitians or management staff in a timely manner.
  • Maintain a high level of interaction with patients and families while demonstrating strong customer service and service excellence standards.
Administrative Support
  • Process nourishment orders and maintain labeling and tracking of tube feeding orders for assigned units.
  • Monitor, collect, and record operational data for administrative and reporting purposes.
  • Perform additional related duties as assigned to support departmental operations.
MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent required.
  • One (1) year of call center or related customer service experience required.
  • Demonstrated skills in customer service, critical thinking, and problem solving.
  • Strong written and verbal communication skills.
  • Ability to make sound judgments while quickly processing information.
  • Proficiency with computer systems and web-based software applications and the ability to adapt to evolving software programs and processes.
  • Ability to read, write, speak, and communicate effectively in English.
  • Ability to follow oral and written instructions and communicate clearly and professionally with patients, patient family members, hospital personnel, and team members.
PREFERRED QUALIFICATIONS
  • Experience in food service, hospitality, or healthcare customer service environments.
  • Knowledge of therapeutic or modified diets.
  • Experience working in a healthcare or hospital setting.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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