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Fresh Prints Jobs (NOW HIRING)

Fresh Prints

Customer Service Associate

$80/hr

Customer Service Associate The Philippines (Remote) Support a Multi-Million Dollar Business' Supply-Chain & Logistics Team Fresh Prints is a New York-based custom apparel startup. We work with ...

Fresh Prints

Executive Assistant

Fresh Prints is a New York-based, fast-growing, fully-remote, 380-person company that has most of our team in India and the Philippines. A few years ago Fresh Prints started helping other fast ...

Fresh Prints

Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast ...

Fresh Prints

Customer Support Associate

$18 - $24.50/hr

Customer Support Associate Philippines (Remote) Customer Support Associate - SeatGeek Location: Remote - Philippines Expected Start date: October 19, 2026 Working hours: 8AM - 5PM EST Working days: 5 ...

ALOM Technologies

Printing Operator

Indianapolis, IN · On-site

$16.25 - $19.50/hr

See your career grow in an environment where fresh ideas, results, and professional development are encouraged. Sound exciting? The Opportunity Own digital media, print, bindery, and pre-production ...

ALOM Technologies

Printing Operator

Indianapolis, IN · On-site

$16.25 - $19.50/hr

See your career grow in an environment where fresh ideas, results, and professional development are encouraged. Sound exciting? The Opportunity Own digital media, print, bindery, and pre-production ...

ALOM Technologies

Printing Operator

Indianapolis, IN · On-site

$16.25 - $19.50/hr

See your career grow in an environment where fresh ideas, results, and professional development are encouraged. Sound exciting? The Opportunity Own digital media, print, bindery, and pre-production ...

CookUnity

Print Manager

New York, NY · On-site

Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop ... The right leader knows print production deeply, can troubleshoot alongside operators, and is ...

CookUnity

Print Manager

New York, NY

Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop ... The right leader knows print production deeply, can troubleshoot alongside operators, and is ...

Joe Fresh

Women's Design Intern

New York, NY

... Fresh. Aspects include: Concept, Design, Merchandising, and Product Development. Responsibilities Supportive Role to Women's Design and Product Development Design Sketches / CAD Prints / PDM ...

Joe Fresh

Men's Design Intern

New York, NY

... Joe Fresh. Aspects include: Concept, Design, Merchandising, and Product Development. Responsibilities Supportive Role to Men's Design and Product Development Design Sketches / CAD Prints / PDM ...

Joe Fresh

Men's Design Intern

New York, NY · On-site

... Joe Fresh. Aspects include: Concept, Design, Merchandising, and Product Development. Responsibilities • Supportive Role to Men's Design and Product Development • Design Sketches / CAD Prints ...

Joe Fresh

Women's Design Intern

New York, NY · On-site

... Joe Fresh. Aspects include: Concept, Design, Merchandising, and Product Development. Responsibilities • Supportive Role to Women's Design and Product Development • Design Sketches / CAD Prints ...

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How much do fresh prints jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for fresh prints in the United States is $28.64, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $33.89 per hour, depending on experience, location, and employer.

What is fresh prints?

Fresh Prints is a custom apparel company that specializes in creating personalized clothing and accessories, particularly for college students, organizations, and businesses. The company partners with student entrepreneurs on campuses to help manage orders and provide local service. Fresh Prints offers products like t-shirts, hoodies, and hats, allowing customers to upload their own designs or work with the company’s designers. The business model focuses on affordability, flexibility, and a strong customer experience.

What are some common challenges faced by team members at Fresh Prints, and how can new hires effectively navigate them?

At Fresh Prints, team members often work in a fast-paced, client-focused environment where adaptability and proactive problem-solving are crucial. One common challenge is managing multiple projects with tight deadlines while ensuring high-quality results for clients. New hires can navigate these challenges by staying organized, openly communicating with team members, and seeking feedback from managers. Collaboration is highly valued, and leveraging the experience of colleagues can help new team members quickly acclimate and succeed.

What are the key skills and qualifications needed to thrive as a Print Production Specialist, and why are they important?

To thrive as a Print Production Specialist, you need a solid understanding of printing processes, color theory, and materials, often backed by experience or a relevant degree. Familiarity with industry-standard software like Adobe Creative Suite and print management systems is typically required. Attention to detail, problem-solving skills, and effective communication with clients and team members are valuable soft skills in this role. These competencies ensure the delivery of high-quality printed materials, efficient workflow management, and satisfied clients.

What is the difference between Fresh Prints vs Screen Printer?

AspectFresh PrintsScreen Printer
CredentialsHigh school diploma or equivalent; some roles may require graphic design skillsHigh school diploma; technical training or apprenticeship often preferred
Work EnvironmentOffice or studio setting, often collaborative and creativePrint shop or manufacturing environment, often fast-paced
Industry UsageCustom apparel and promotional productsCustom apparel, textiles, and promotional items
Job FocusDesign, client communication, order managementPreparing screens, operating printing equipment, quality control

Fresh Prints primarily focuses on design, client interaction, and managing custom apparel orders, often in a creative office setting. Screen Printers specialize in the technical process of printing on textiles, working in manufacturing environments. Both roles are essential in the custom apparel industry but differ in their core responsibilities and work settings.

What skills are needed for Fresh Prints?

For a role at Fresh Prints, strong communication, creativity, and time management skills are essential. Familiarity with design tools and the ability to work independently or in a team environment are also beneficial.
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Fresh Prints jobs near you
Infographic showing various Fresh Prints job openings in the United States as of September 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $59,566 per year, or $28.6 per hour.

Customer Service Associate

Remote

Fresh Prints
Apparel and Accessories Stores • 11 - 50 employees
Learn more about Fresh Printsexternal

$80/hr

Other

Posted 10 days ago

Job description

Customer Service Associate

The Philippines (Remote)

Support a Multi-Million Dollar Business' Supply-Chain & Logistics Team

Fresh Prints is a New York-based custom apparel startup. We work with talented student entrepreneurs and provide the working capital, training, and support they need to build businesses at their schools.

The Customer Experience Associate (what we call the role internally) is responsible for providing timely, accurate, and professional support to customers across multiple communication channels like email, text, chat, and call. This role focuses on resolving incoming client inquiries efficiently while maintaining high-quality service standards and contributing to a positive overall customer experience.

Performance Expectations

A successful associate will:

  • Consistently meet productivity and quality benchmarks
  • Demonstrate strong attention to detail in documentation and communication
  • Apply feedback to reduce repeat errors
  • Show ownership of tickets from start to resolution
  • Prioritize customer-first decision-making
  • Maintain reliability and accountability during assigned shifts
Key Responsibilities
  • Respond to customer inquiries via email, chat, text, and/or phone in a timely and professional manner
  • Resolve customer issues accurately while adhering to company policies and service standards
  • Maintain detailed and accurate documentation in tickets and internal systems
  • Ensure proper ownership of customer conversations, including follow-ups and handoffs
  • Meet or exceed defined performance metrics (e.g., QA score, response time, resolution time, tickets per shift)
  • Collaborate with cross-functional teams (Sales, Operations, Production, etc.) to support customer needs
  • Maintain professionalism and brand standards in all client-facing communication
  • Contribute to process improvements by identifying recurring issues or inefficiencies
Eligibility and Qualifications
  • At least 1.5 years of experience in customer support, client services, or a similar customer-facing role
  • Comfortable working in a fast-paced, metrics-driven environment
  • Strong written communication skills with the ability to maintain a professional brand voice
Skills and Competencies
  • Strong written and verbal communication skills
  • Attention to detail and organizational ability
  • Problem-solving and critical thinking skills
  • Ability to manage multiple conversations simultaneously
  • Basic data and system navigation skills (CRM, ticketing systems, spreadsheets)
  • Ability to work independently while knowing when to escalate

Job Location: Work From Home / Remote

Working Hours (after training period): 5:00 AM to 2:00 PM Philippine Time, Monday to Friday

Important Note: Training period will take around 1-2 months, with the timings of 9:00 PM - 6:00 AM Philippine Time, Monday to Friday

Monthly Salary: Between $550 to $700 base (depending on experience) + $80 night shift allowance

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints never charges any money during the hiring process. If you're asked to pay for a job, it's not real.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

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