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French Customer Jobs (NOW HIRING)

SecurityMetrics

Customer Support - French

Orem, UT · On-site

$14 - $18/hr

SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative ...

Leidos

French /Hausa

Reston, VA

French/Hausa Linguist Make a Global Impact - Join the Mission at Leidos Are you ready to apply your ... Travel is required both OCONUS and CONUS and is at the discretion of the customer. Candidate must ...

Leidos

French /Hausa

Reston, VA · On-site

French/Hausa Linguist Make a Global Impact - Join the Mission at Leidos Are you ready to apply your ... Travel is required both OCONUS and CONUS and is at the discretion of the customer. Candidate must ...

altaresourceshcm

Bilingual French CCR

Fort Myers, FL

$14.50 - $18.25/hr

Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support. As a French Bilingual ...

Alta Resources

Bilingual French CCR

Fort Myers, FL · On-site

$14.50 - $18.25/hr

Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support. As a French Bilingual ...

Alta Resources

Bilingual French CCR

Fort Myers, FL

$14.50 - $18.25/hr

Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support. As a French Bilingual ...

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How much do french customer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for french customer in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a French Customer Service Representative?

A French Customer Service Representative is a professional who assists customers in French, handling inquiries, complaints, orders, and providing information about products or services. They are typically fluent in both French and another language, often English, to support French-speaking clients or markets. Their main goal is to ensure customer satisfaction by resolving issues efficiently and maintaining positive relationships. They often work in call centers, online support, or customer care departments across various industries.

What are the key skills and qualifications needed to thrive as a French Customer Service Representative, and why are they important?

To excel as a French Customer Service Representative, fluency in French and English, strong communication abilities, and experience in customer support are essential, often supported by a high school diploma or relevant degree. Familiarity with CRM software, ticketing systems, and communication tools like Zendesk or Salesforce is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help build rapport and efficiently address client needs. These skills ensure effective service delivery, customer satisfaction, and the ability to resolve issues in a competitive, multilingual environment.

What is the difference between French Customer vs Customer Service Representative?

AspectFrench CustomerCustomer Service Representative
Required CredentialsLanguage proficiency in French, customer service skillsCommunication skills, customer service experience, sometimes language skills
Work EnvironmentCall centers, retail, online support in French-speaking regionsCall centers, retail, corporate offices worldwide
Employer & Industry UsageCompanies serving French-speaking clients, international firmsVarious industries including retail, tech, finance globally

The main difference is that a French Customer specializes in assisting French-speaking clients, often requiring fluency in French, while a Customer Service Representative may serve a broader, multilingual or general customer base. Both roles focus on customer support but differ mainly in language requirements and target audience.

What are some typical challenges faced by French Customer Service Representatives, and how can they be addressed?

French Customer Service Representatives often encounter challenges such as handling complex customer inquiries in both French and English, adapting to diverse customer expectations, and managing high call or message volumes, especially during peak times. Success in this role requires strong communication skills, cultural sensitivity, and the ability to remain calm under pressure. Many organizations provide ongoing training and access to knowledge bases to help representatives respond effectively and maintain high-quality service standards.
More about French Customer jobs
What states have the most French Customer jobs? States with the most job openings for French Customer jobs include:
What job categories do people searching French Customer jobs look for? The top searched job categories for French Customer jobs are:
French Customer jobs near you
Infographic showing various French Customer job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 3% Full Time, 94% Part Time, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Customer Support - French

Customer Support - French

SecurityMetrics

Orem, UT • On-site

$14 - $18/hr

Full-time

Posted 24 days ago

Job description

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Technical Support!
SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!
Responsibilities
• Provide basic customer support and account maintenance via phone, email, or chat
• Scope customers to determine their PCI Self Assessment Questionnaire type
• Help customers navigate and understand the PCI Self Assessment Questionnaire
Required Skills and Experience
• Fluent in English and French
• Customer Support experience
• Call center experience
• Basic computer skills (i.e. typing, email, web browser)
• Technical troubleshooting
• Desire to learn and grow
• Excellent written and oral communication skills
• Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns
Preferred Skills and Experience
• Familiar with PCI-DSS
• HTML and JavaScript knowledge
• Basic understanding of networks and network devices
• Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)

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